Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
975 reviews
5 stars
474
4 stars
214
3 stars
104
2 stars
45
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted unprofessional and rude behavior from staff, leading to a negative dining experience.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables, sticky floors, and unsanitary conditions.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold, dry, or improperly prepared items.
Service Speed
Several reviews mentioned slow service, particularly during busy times, with long wait times to place orders.
- EMEstefania Musler4 days ago4.0Food always taste fresh thank you. Please don't make me regret. I'm so disappointed with places I went on Staten Island to eat yuk.
- TOT ODec 30, 20251.0I just left here and the Orange Fanta tasted like a chemical, i had to throw it out. Very weird and scary!
- JTJaden TuckerDec 29, 20251.0Yea, my stomach hurt really bad, its in shambles after eating their French toast, and most especially their breakfast burrito, that cheese was not it
- JMJamel MackDec 27, 20251.0This is the fourth time I ordered from you guys through Uber eats and food is missing and the food is cold
- JCJames CooperNov 15, 20251.0⭐️ 1-Star Review I’ve never had such unprofessional service at a Wendy’s in my life. The customer service here was honestly alarming. From the moment we pulled into the drive-thru, it felt like they didn’t even want us there. We were nothing but polite, but the staff’s dismissive attitude and visibly upset demeanor made the entire experience uncomfortable. It got to the point where we were genuinely concerned about how our food would be handled that’s how hostile and uninterested they came across. No customer should ever have to feel that uneasy when simply ordering a meal. This location needs serious retraining and oversight. I wouldn’t recommend stopping here until things change.
Frequently Asked Questions About Wendy's
Is 330 Bay Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's located at 330 Bay Street?
The drive-thru is open from 6:30 AM to 3:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 4:00 AM on Friday and Saturday.
Does this Wendy's location offer delivery and takeout?
Yes, it offers both delivery and takeout services where available.
How can I order food from this Wendy's location online?
You can order online through their website at order.wendys.com or via the Wendy's mobile app.
Is breakfast served at Wendy's 330 Bay Street?
Yes, breakfast is served with options like combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 330 Bay Street for feedback or customer service?
You can reach the Customer Care team via the contact page or live chat at wendys.com/contact-us, call 888-624-8140, or directly call this location at (347) 934-3648.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant posters.
Are there any nearby fitness facilities close to Wendy's at 330 Bay Street?
Yes, Crunch Fitness is nearby, offering gym and boxing classes – a great option before or after your meal.
What other dining options are near Wendy's at 330 Bay Street?
Nearby you can find Domino's Pizza, 7 Days Restaurant (offering Chinese and Indian cuisine), and Viva La Glow, which offers pizza delivery and beauty spa services.
Are there convenient transportation or car rental services near Wendy's 330 Bay Street?
Yes, Enterprise Rent-A-Car and TD Motor Leasing LLC are close by, which can help with vehicle rentals or leasing while visiting the area.