Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
895 reviews
5 stars
396
4 stars
189
3 stars
112
2 stars
55
1 star
143
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing cold or overcooked items, while others praised the freshness of the food.
Customer Service
Many reviews highlighted poor customer service, including rude staff and long wait times, particularly during late-night hours.
Order Accuracy
Numerous customers complained about missing items or incorrect orders, indicating a lack of attention to detail.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and unsanitary conditions.
Management Issues
Several reviews pointed to management problems, including rude behavior from managers and poor handling of staff and customer interactions.
- GKgerry KrichevskyOct 6, 20254.0Take out order. Food was cold 10 minutes after take out.
- VOVictor OrtizAug 20, 20251.0No one is ever there to take your order
- ACalfonso clarkAug 20, 20254.0Food used to be better
- SZsiong zhongJul 16, 20252.0Very bad
- SKShawn KenderJun 11, 20254.0Food is worse at night, I always get over cooked nuggets,but during the day the food is perfect
Frequently Asked Questions About Wendy's
Is Eltingville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Staten Island, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Staten Island, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (718) 524-7817.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Eltingville Wendy’s serve breakfast?
Yes, this Wendy’s location in Staten Island, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Putnam Street?
The drive-thru is open daily from 6:30 AM to 3:00 AM, except on Fridays and Saturdays when it closes at 4:00 AM.
Does Wendy's on Putnam Street serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food for delivery near Staten Island, NY?
Delivery availability can be checked via the Wendy's app or order.wendys.com by entering your delivery address in the “Get It Delivered” section.
What payment methods does Wendy's on Putnam Street accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's on Putnam Street for feedback or inquiries?
You can contact their Customer Care team via live chat at wendys.com/contact-us, call 888-624-8140, or directly call this location at (718) 524-7817.
Is there a drive-thru available at Wendy's on Putnam Street?
Yes, this location offers a drive-thru service open from 6:30 AM to 3:00 AM or 4:00 AM on weekends.
Where can I buy Wendy's gift cards near Staten Island?
Wendy's gift cards are available in-restaurant at this location, several retailers, or online through the Wendy's gift card portal at wendysgiftcards.com.
What nearby places can I visit before or after dining at Wendy's on Putnam Street?
Nearby you can visit The Studio Salon or Shades of Color Hair Salon for beauty services, or Richmond Republic for drinks and dining.
Are there convenient services like banks or gas stations near Wendy's on Putnam Street?
Yes, Bank of America Financial Center and AMC CITGO gas station are located nearby for your banking and fuel needs.
Is there a post office close to Wendy's on Putnam Street?
Yes, the Post Office Eltingville Station and United States Postal Service are nearby, useful for mailing and shipping services before or after your visit.