Wendy's

4.0
1863 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1661 Hylan Blvd., Staten Island, NY
10305, United States

Hours

Reviews

4.0
1,863 reviews
5 stars
923
4 stars
455
3 stars
230
2 stars
63
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

While some customers enjoyed the food, others complained about cold meals, missing items, and even mold on food.

Cleanliness

The restaurant was noted for being clean by some, but others reported dirty tables and unsanitary conditions.

Customer Experience

Several reviews highlighted negative interactions with staff, including disrespectful behavior and lack of assistance.

Order Accuracy

Many customers experienced issues with their orders being incomplete or incorrect, particularly with delivery services.
  • AM
    Aleksandra Makhalieva
    Nov 7, 2025
    1.0
    I arrived here at 6:40. The cafe was closed. I wanted to have breakfast inside and use the restroom. The employee walked around inside the cafe, but didn't open the door.
  • BN
    Bella Nova
    Oct 30, 2025
    1.0
    The service was unprofessional and inattentive, and the overall atmosphere was unpleasant.
  • WB
    William Kucmierowski (Brimstone)
    Oct 20, 2025
    4.0
    Food was normal of a Wendy's. Clean restaurant and clean bathrooms.
  • MF
    Michael Ferrari
    Oct 5, 2025
    1.0
    I come here often and normally the service is way better at the drive thru then the McDonald’s on Midland ave however today 9/5/25 at 1125am was a way different story. When I made my order I confirmed everything with the worker. At pickup he wanted to short change me a soda, and not give me a burger I ordered. I had to wait and go inside and request the burger. He also messed up my relatives order on the same drive thru line.
  • KX
    Kevin Feng xie
    Sep 16, 2025
    1.0
    The cashier was very rude and she was talking bad about me and my friends in Spanish while she thought I didn’t speak Spanish, she tried giving us a half used boo book thinking we wouldn’t notice and when I told her about it she cut me off saying it was none of my businesses because it was my friends boo book, another thing is they filled the frosty cups halfway. The cashier was a blonde middle aged white woman.

Frequently Asked Questions About Wendy's

Is Hylan Blvd.#2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.