Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Staten Island, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Staten Island, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
734 reviews
5 stars
317
4 stars
182
3 stars
89
2 stars
37
1 star
109
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including cold, undercooked, and even molded items.
Service Issues
Many reviews highlighted poor customer service, including incorrect orders, long wait times, and rude staff.
Cleanliness
Several customers noted that the restaurant was dirty, with complaints about unsanitary conditions in both the dining area and kitchen.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, leading to customer frustration.
- JCJohn Castro6 days ago1.0I ordered the same meal four times over the course of two weeks and each and every time they messed it up. The latest time I was asked to go back and we were replace your meal when I got the replacement meal and brought it home. It was also messed up apparently the employees there do not know how to read English.
- TDthomas delauroDec 30, 20251.0Restaurant is dirty, service is horrible. Employees work without gloves and no hair nets. Disgusting!!
- MNMike NDec 21, 20251.0Place is dirty and gross inside. Workers are the most incompetent people i ever had at a drive through. Burger are always burnt and over cooked, fries always cold or still frozen and being served, items any other Wendys have they always say they dont. Just drive to by the mall its worth it for decent food
- MRMegan RODRIGUEZDec 6, 20252.0Was told in the drive thru that I didn't want to order as some in front of me had made an order of more then a $100. And to be honest that's not a lot today if you have a big family considering I ordered for a family of 6 and spent $57 . Was told to pull into the lot and someone would bring out my food and had to wait over 10 mins . Pretty ridiculous and then the food was cold ❄️
- AAangNov 22, 20251.0they don’t like making baked potatoes and you will know they don’t 🤨🤨🤨🤨
Frequently Asked Questions About Wendy's
Is Pleasant Plains Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Amboy Road in Staten Island?
The drive-thru is open from 6:30 AM to 3:00 AM Sunday through Thursday, and until 4:00 AM on Friday and Saturday.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this Wendy’s in Staten Island. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via the app or website.
Can I order Wendy's food for delivery near this Staten Island location?
Yes, delivery is available. You can check delivery availability by entering your address on the Wendy's app or at order.wendys.com.
How can I contact Wendy's Staten Island location for questions or feedback?
You can call the restaurant directly at (718) 967-3911 or contact Wendy’s Customer Care team via live chat or message at wendys.com/contact-us. Additionally, you can fill out Wendy’s Customer Satisfaction Survey using your receipt information.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location offer a drive-thru and dine-in options?
Yes, this Wendy's supports drive-thru and dine-in services. Curbside pickup is not available.
Where can I find Wendy's menu and pricing for the Staten Island location?
You can view the menu and prices for this Wendy’s location at menu.wendys.com and order online at order.wendys.com.
What nearby places can help me find Wendy's on Amboy Road?
Nearby places that can help you find Wendy’s include the Pleasant Plains Train Station, Northfield Bank, and Amboy Bedell Plaza shopping center.
Are there any nearby restaurants or food spots to visit before or after Wendy's?
Yes, you can visit nearby places like Dunkin' for coffee and donuts, Il Forno Pizzeria for Italian food, Domino’s Pizza for pizza and chicken, or Yosuki Sushi for Japanese cuisine nearby.
Can I find other convenient services near Wendy's in Staten Island?
Nearby services include Northfield Bank for banking needs, POSH French Cleaners for laundry, Super Health Pharmacy for medicine and supplements, and Enterprise Rent-A-Car for vehicle rental.