At Wendy’s in Staten Island, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Staten Island, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported frequent issues with incorrect orders, both in the drive-thru and in-store.
Food Quality
Several reviews highlighted concerns about food safety, including instances of mold and undercooked items.
Customer Service
Numerous complaints were made about rude and unhelpful staff, with some customers feeling disrespected.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt food preparation areas.
Service Speed
Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported.
AA
Akira7219
Nov 3, 2025
5.0
Mon, November 3rd 2025
+ I should a took pic but I didnt.
They need to be acknowleged for the great work they do.
My Order.
I had a Daves Double (Med) with the tangerine twist lemonade.
Results
+ My burger was a 10 bread not dry everything was done perfect.
+ My fries were not cold and it was seasoned well.
+ The tangerine twist lemonade was perfect it was sweet and had the right amount of syrup.
Conclusion
+ Whoever the manager is I hope they see this because you are not working to pay bills I appreciate the great leadership you provide.
Thank You.
Bus Operator
+ Ferguson.
TT
Timo
Nov 2, 2025
1.0
Never come back
LH
Lou Ann Hummel
Oct 15, 2025
5.0
Mostly young men and women were working when I ordered my food in the drive-thru. They were very respectful and on point with my food. My food came just as I had ordered it.
MB
Mel B
Oct 7, 2025
4.0
I gave 4 stars instead of 5 because I got an adult meal and a kids meal and there was no toy in the kids meal . And if your out of toys no replacement was offered. Like some offer a cookie if they run out of toys . This place didn’t tell us and I didn’t realize till I was already out of the drive thru . Very disappointed. Children expect a cute toy in their happy meal .
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Staten Island, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Staten Island, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (718) 967-3911.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Pleasant Plains Wendy’s serve breakfast?
Yes, this Wendy’s location in Staten Island, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Amboy Road in Staten Island?
The drive-thru is open from 6:30 AM to 3:00 AM Sunday through Thursday, and until 4:00 AM on Friday and Saturday.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this Wendy’s in Staten Island. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via the app or website.
Can I order Wendy's food for delivery near this Staten Island location?
Yes, delivery is available. You can check delivery availability by entering your address on the Wendy's app or at order.wendys.com.
How can I contact Wendy's Staten Island location for questions or feedback?
You can call the restaurant directly at (718) 967-3911 or contact Wendy’s Customer Care team via live chat or message at wendys.com/contact-us. Additionally, you can fill out Wendy’s Customer Satisfaction Survey using your receipt information.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location offer a drive-thru and dine-in options?
Yes, this Wendy's supports drive-thru and dine-in services. Curbside pickup is not available.
Where can I find Wendy's menu and pricing for the Staten Island location?
You can view the menu and prices for this Wendy’s location at menu.wendys.com and order online at order.wendys.com.
What nearby places can help me find Wendy's on Amboy Road?
Nearby places that can help you find Wendy’s include the Pleasant Plains Train Station, Northfield Bank, and Amboy Bedell Plaza shopping center.
Are there any nearby restaurants or food spots to visit before or after Wendy's?
Yes, you can visit nearby places like Dunkin' for coffee and donuts, Il Forno Pizzeria for Italian food, Domino’s Pizza for pizza and chicken, or Yosuki Sushi for Japanese cuisine nearby.
Can I find other convenient services near Wendy's in Staten Island?
Nearby services include Northfield Bank for banking needs, POSH French Cleaners for laundry, Super Health Pharmacy for medicine and supplements, and Enterprise Rent-A-Car for vehicle rental.