Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.2
1,169 reviews
5 stars
627
4 stars
305
3 stars
125
2 stars
48
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for rudeness and lack of assistance.
Cleanliness
Concerns about cleanliness, particularly in the deli and bathroom areas, with reports of dirty conditions and unpleasant odors.
Product Availability
Frequent issues with inventory and product availability, leading to customer dissatisfaction and the need to shop elsewhere.
Pricing
Prices are perceived as high by many customers, though some appreciate the sales and discounts offered.
Store Organization
The store layout has received mixed feedback; some find it well-organized while others feel it lacks variety and is cluttered.
- ARALI REHEIMOct 20, 20255.0Needed dates. Got dates!
- NMNino MarinoOct 20, 20251.0Went up to scan scratch offs Kid walked off on purpose I went to throw away losing scratch offs Kid was watching me walk back to the customer service line and stood away purposely Idk why hire these people if they don’t want to work
- PVPasquale VecchiarelliOct 8, 20251.0As a regular customer, I’ve experienced repeated problems with inventory availability. On multiple occasions, I’ve walked in with a list of 20–25 items and left with only 12–15. This forces customers like me to shop at additional stores to meet our needs. I have witnessed an employee smoking marijuana outside the store and then returning directly to the deli to serve food. I witnessed this again and again. This poses a serious risk to customer health. Despite multiple attempts to have these issues addressed, no one has been able—or willing—to fix them. I notified the store manager, the regional vice president and CEO. But management reduces employee hours and sends staff home early, leaving customers without assistance. They have just opened Shop Rite not so far, I strongly suggest visiting them where customer service is priority. Many employees working therefore shelves are full of items without making multiple stops to other stores.
- DND NSep 11, 20253.0Went on a whim to buy some items since I was visiting family in the area. I found what I was looking for but this one product I must say not good at all it was Italian sausage which My sister told me to pick some up. I see one that's called Teresa's and what a mistake that was. Garbage if I might add sorry. That won't happen again!!How it even made it to the supermarket is beyond me.
- JEJoey EsguerraSep 11, 20255.0Larissa Wilson the manager of Stop n Shop in Ruchmond this lady derserves the stars fof helping us !
Frequently Asked Questions About Stop & Shop
What types of shopping options does Stop & Shop offer?
Stop & Shop offers both in-store shopping and online shopping with options for delivery or pickup, allowing customers to choose their preferred shopping method.
What is the address and contact number for Stop & Shop in Staten Island?
The Stop & Shop in Staten Island is located at 2795 Richmond Avenue, Staten Island, NY 10314. You can contact them at +1 718-761-4856.
What are the operating hours of Stop & Shop Staten Island?
Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.
Does Stop & Shop offer a loyalty program?
Yes, Stop & Shop offers the GO Rewards loyalty program, which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
Are there any services available at Stop & Shop besides grocery shopping?
Yes, Stop & Shop provides services including People’s United Bank, UPromise, Western Union, Coinstar, Pick-up (Attended), Order It! online ordering, and a Brightbox Phone Charging Station.
Is Stop & Shop involved in any community programs?
Stop & Shop is committed to fighting hunger in local communities and ensures no student goes to school hungry through its School Food Pantry Program.
What nearby banks are accessible for customers visiting Stop & Shop?
People’s United Bank and Citizens Bank are conveniently located near Stop & Shop, making banking accessible for customers in the area.
Are there any nearby places to eat or grab a drink around Stop & Shop?
Customers can visit Time To Wine, a liquor store and eat-and-drink spot close to Stop & Shop, or Dunkin' for coffee and breakfast options nearby.
What nearby facilities offer pet services around Stop & Shop?
Petco Grooming and Just Food For Dogs are nearby, offering pet grooming, training, and specialized pet food services that customers might find useful.
How can I find the Stop & Shop online store?
You can visit the Stop & Shop Staten Island online store at https://stores.stopandshop.com/ny/staten-island/2795-richmond-avenue for online orders and more information.