Papa Johns Pizza

2.4
164 reviews
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Business Details

1190 FOREST AVENUE, Staten Island, NY
10310, United States
(718) 981-7272
https://locations.papajohns.com/united-states/ny/10310/staten-island/1190-forest-avenue?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Staten Island, NY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Staten Island pizza for any occasion. Call us for pizza delivery in Staten Island or stop by 1190 FOREST AVENUE for carryout to order the best pizza in Staten Island, along with breadsticks, wings, and more!

Location

Papa Johns Pizza
1190 FOREST AVENUE, Staten Island, NY
10310, United States

Hours

Reviews

2.4
164 reviews
5 stars
46
4 stars
11
3 stars
8
2 stars
4
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Delays

Customers frequently reported long wait times for both delivery and in-store orders, often exceeding an hour.

Food Quality

Multiple reviews mentioned issues with food quality, including overcooked, cold, or incorrect orders.

Customer Service

Numerous complaints highlighted poor customer service, including rude staff and unprofessional behavior.

Hygiene Concerns

Several customers expressed concerns about cleanliness and food handling practices, including staff not using gloves.

Staffing Issues

Many reviews noted that the location is often understaffed, leading to delays and poor service.
  • WA
    Waqas Ali
    Nov 9, 2025
    4.0
    They lied about time. All the time they said just 10 minutes . But take time like 30 to 40 minutes. If you are hurry please go when you totally free then come here.
  • JH
    Jennyfer Huaman
    Nov 8, 2025
    1.0
    Bueno primera vez que ordeno aquí espere una hora el delivery …. me llegó toda la comida fría las alitas y la pizza 👎😢
  • NR
    N R
    Oct 20, 2025
    1.0
    This is the worst papa John’s location! Everytime I get a notification my order is ready, I end up waiting 30+ minutes inside the store to pick up, they keep saying it’s coming. This happens all the time, not just once.
  • EE
    Eddy
    Sep 18, 2025
    4.0
    I order a cheese pie with garlic sauce on a side The pizza tasted okay. The delivery was excellent. I would like a coupon flyer mail to me so I can ordered from u again.
  • BT
    babylipsz1 tae
    Aug 29, 2025
    1.0
    Waited almost two hours for my pizza to come cold on top of that they are saying i ordered with bbq and i didn’t. I’m telling them it was possibly a technical issue on the website . And cherry on top is the supervisor Omar being racist and assuming i speak Spanish saying “oh your last name is Alvarez you speak Spanish”. He said it wasn’t his Problem and he can’t send another pizza or even isssue me a refund their customer skills are terrible i hope this places closes down .
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Staten Island?

Papa Johns Pizza delivers every day from 11:00 AM to 2:00 AM.

Can I pick up my order at Papa Johns Pizza? What are the takeout hours?

Yes, you can pick up your order. Takeout is available daily from 11:00 AM to 1:40 AM.