Panera Bread

3.2
190 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Staten Island is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2636 Hylan Blvd, Staten Island, NY
10306, United States

Hours

Reviews

3.2
190 reviews
5 stars
78
4 stars
24
3 stars
7
2 stars
13
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising freshness while others reported stale or poorly prepared items.

Customer Service

Customer service experiences vary widely; some staff are described as friendly and helpful, while others are noted for rudeness and poor management.

Cleanliness

The restaurant is generally reported as clean, but some customers noted issues with cleanliness and maintenance.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Speed of Service

Many customers experienced long wait times for their orders, impacting their overall satisfaction.
  • SS
    Saurav
    Nov 14, 2025
    1.0
    Horrible location! They don’t have enough people to be behind the counter, and then you see workers THAT DONT EVEN SPEAK OR UNDERSTAND ENGLISH. Stay away from this location! Rude and alway missing food from my orders. Never seen a worse establishment in this plaza than the ones run by these people. Will never return to this location again based on their food and way they handle their customers. Disgraceful and horrible.
  • UU
    User User
    Oct 25, 2025
    5.0
    Наипрекраснейший хлеб, прям как в России пекут. Очень свежий, хрустящий, они сделали в хлебе суп и это было шикарно 🤗 Процветания вашей компании!
  • DJ
    Dennis Ashton jr
    Oct 20, 2025
    5.0
    I’ve been coming here for two years consistently for studying purposes and one of the best locations I can say. Staff started as strangers and grew to be like Family to me. Management and staff are amazing , don’t let the negative reviews fool you. This is an amazing study location with good quality food. Shout out to my Panera Family
  • TK
    tornike kishibadze
    Sep 11, 2025
    5.0
    Best staff ❤️
  • RN
    RIC NYC
    Sep 3, 2025
    1.0
    The manager here is a bully. Every time I come in to use my Sip Club Membership (unlimited drinks each month), she gives me a hard time to refill my drink before a 2-hour window. I have to set my watch alarm for 2 hours exactly or she gives me grief. Really. And often she'll make beef about my using my own (clean!) re-uasable, planet-friendly cup instead of their plastic, disposable 1-time use, landfill-bound cup. I've gone to 7 different Paneras in the NY / NJ area, and she is the only one who kicks up dust about these things. Very frustrating and annoying. Hence 1 star instead of my usual 5-star reviews. Not surprising this is THE least crowded Panera of all the ones I frequent.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

Panera Bread does not accept reservations.

What are the opening hours of Panera Bread on weekdays?

Panera Bread is open from 7:00 AM to 9:00 PM Monday through Thursday, and until 9:30 PM on Friday and Saturday.