CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Staten Island is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported rude and unhelpful staff, with several instances of poor management and lack of professionalism.
Food Quality
There were numerous complaints about food being stale, not fresh, or missing key ingredients, leading to dissatisfaction with the meals.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant, including unclean tables and unsanitary food handling practices.
Order Accuracy
Customers frequently experienced issues with incorrect orders, missing items, and lack of communication regarding out-of-stock items.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable food experiences.
RP
Roberto Puac
Nov 1, 2025
5.0
Lo s empleados muy pesados y no tienen cortesía ni educación, la única persona que fue super amable fue un joven que trabaja en la limpieza el nombre del joven es Steve necesitan mas empleados asi
What I can’t stand about Panera is not only how overpriced it is but that the workers never tell you when they’re out of something and instead either leave it out or substitute it with something else without even telling the customer. Got the green goddess cob salad and chicken chipotle avocado melt and there was no avocados in any of these items and they gave Italian dressing instead of green goddess. With the prices that we pay the most common decency would be to at least tell the customer you are out of something or ask them what they would like to substitute it for.. Salad also did not appear fresh. Lady serving food behind the counter seemed to just be rushing out food without even checking if the food was done correctly. She seemed like she didn’t care and just wanted to get orders out. I told her I was missing a coffee and she looked at me with an attitude until I told her that it was still sitting behind her on the counter..
AT
Ava Torres
Oct 6, 2025
1.0
you can barely get a hold of the employees, they completely ignore you. my mobile order wasn’t ready even after 30 minutes of waiting and it was impossible to talk to an employee to ask about its status. i saw a man waiting for the cashier to ring him up for literally 10 minutes. DO NOT COME HERE
KG
Kathy Gomez
Oct 4, 2025
1.0
Very slow, screen to track order not moving, restaurant understaffed… …waiting over 30 minutes for one sandwich and bag of chips. Panera bread do better!
Does Panera Bread Staten Island accept reservations?
No, Panera Bread Staten Island does not accept reservations.
What are the regular opening hours of Panera Bread Staten Island?
Panera Bread Staten Island is open from 7:00 AM to 9:30 PM Monday through Saturday and from 8:00 AM to 8:00 PM on Sundays.
Does Panera Bread Staten Island offer delivery and what are the delivery hours?
Yes, Panera Bread Staten Island offers delivery from 7:00 AM to 9:30 PM Monday through Saturday and from 8:00 AM to 8:00 PM on Sundays.
Can I order online for pickup or delivery at Panera Bread Staten Island?
Yes, you can order online for delivery or rapid pickup through their website or mobile app.
Does Panera Bread Staten Island provide catering services?
Yes, Panera Bread Staten Island offers catering services.
What types of meals does Panera Bread Staten Island serve?
They serve breakfast, brunch, lunch, and dinner meals.
What payment options are accepted at Panera Bread Staten Island?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is Panera Bread Staten Island suitable for working on a laptop and does it offer free Wi-Fi?
Yes, it is suitable for working on a laptop and offers complimentary Wi-Fi.
What nearby restaurants can I visit before or after dining at Panera Bread Staten Island?
You can visit nearby restaurants such as Angelina's Kitchen (Italian), Bonefish Grill (seafood), Carrabba's Italian Grill, Outback Steakhouse (American), Lobo Loco Mexican Cantina, and TGI Fridays for diverse dining options.
Which nearby places can help me find Panera Bread Staten Island more easily?
Nearby landmarks and businesses like HSBC Bank, Massage Envy - Staten Island, and Elmwood Park Condominium II can help you find Panera Bread Staten Island easily.