Panera Bread

3.8
710 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

Business Details

280 Marsh Avenue, Staten Island, NY
10314, United States
(718) 494-2450

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Staten Island is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
280 Marsh Avenue, Staten Island, NY
10314, United States

Hours

Reviews

3.8
710 reviews
5 stars
334
4 stars
154
3 stars
71
2 stars
34
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, leading to frustration and dissatisfaction.

Food Quality

Several reviews highlighted issues with food quality, including stale bread, missing ingredients, and improperly prepared items.

Cleanliness

Customers noted unsanitary conditions, including dirty tables and unkempt staff, which contributed to a negative dining experience.

Management Issues

Multiple reviews mentioned unprofessional behavior from management, including a lack of support for staff and poor handling of customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service at certain times, indicating that experiences can vary.
  • AH
    Amy Herzberg
    4 days ago
    5.0
    The food is excellent, the dining area and bathroom are clean, and the staff are friendly.
  • RH
    Reginald Hubbard
    Jan 27, 2026
    4.0
    My wife likes their coffee.
  • PH
    Patricia Hankin
    Dec 17, 2025
    1.0
    Second time here. 1st time they wouldn't take a $50 bill. Mind you, we bought 3 sandwiches 3 drinks and some pastries. Manager was not willing to bend the rules or just didn't have the means to check for a fake bill? (IT WAS VERY legit) We left. Then today....we came to same Panera for lunch. Another epic fail. We ordered both our sandwiches then we were informed just before payment that they have no BACON!!! WE ORDERED THE AVO BACON CHICKEN SANDWICH!!!!ALDI grocery store is across the street. Go buy some bacon!!! Oh boy 2 for 2. We left ONCE AGAIN, still hungry and disappointed. So sad, New York is know for amazing heros/sandwiches....not so at Panera.
  • SS
    Seraphicc
    Dec 5, 2025
    5.0
    nice meal
  • PM
    Paige M
    Dec 1, 2025
    1.0
    They first messed up my order by giving me just a soup instead of a mac and a sandwich and chips, and now from the new order that took very long to get I found one of the pieces of chicken raw in my sandwich. Severely raw, not even just a “little undercooked.” This can make people extremely sick.

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