Panera Bread

3.8
704 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Staten Island is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
280 Marsh Avenue, Staten Island, NY
10314, United States

Hours

Reviews

3.8
704 reviews
5 stars
331
4 stars
153
3 stars
71
2 stars
34
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor management and lack of professionalism.

Food Quality

There were numerous complaints about food being stale, not fresh, or missing key ingredients, leading to dissatisfaction with the meals.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including unclean tables and unsanitary food handling practices.

Order Accuracy

Customers frequently experienced issues with incorrect orders, missing items, and lack of communication regarding out-of-stock items.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable food experiences.
  • RP
    Roberto Puac
    Nov 1, 2025
    5.0
    Lo s empleados muy pesados y no tienen cortesía ni educación, la única persona que fue super amable fue un joven que trabaja en la limpieza el nombre del joven es Steve necesitan mas empleados asi
  • UU
    User User
    Oct 26, 2025
    5.0
    Хлеб, хлебушек, хлебушенций, хлебобулочка Суп, супечек, супчик, супчанский Мммм… 😋
  • AM
    Angela M
    Oct 15, 2025
    1.0
    What I can’t stand about Panera is not only how overpriced it is but that the workers never tell you when they’re out of something and instead either leave it out or substitute it with something else without even telling the customer. Got the green goddess cob salad and chicken chipotle avocado melt and there was no avocados in any of these items and they gave Italian dressing instead of green goddess. With the prices that we pay the most common decency would be to at least tell the customer you are out of something or ask them what they would like to substitute it for.. Salad also did not appear fresh. Lady serving food behind the counter seemed to just be rushing out food without even checking if the food was done correctly. She seemed like she didn’t care and just wanted to get orders out. I told her I was missing a coffee and she looked at me with an attitude until I told her that it was still sitting behind her on the counter..
  • AT
    Ava Torres
    Oct 6, 2025
    1.0
    you can barely get a hold of the employees, they completely ignore you. my mobile order wasn’t ready even after 30 minutes of waiting and it was impossible to talk to an employee to ask about its status. i saw a man waiting for the cashier to ring him up for literally 10 minutes. DO NOT COME HERE
  • KG
    Kathy Gomez
    Oct 4, 2025
    1.0
    Very slow, screen to track order not moving, restaurant understaffed… …waiting over 30 minutes for one sandwich and bag of chips. Panera bread do better!

Frequently Asked Questions About Panera Bread

Does Panera Bread Staten Island accept reservations?

No, Panera Bread Staten Island does not accept reservations.

What are the regular opening hours of Panera Bread Staten Island?

Panera Bread Staten Island is open from 7:00 AM to 9:30 PM Monday through Saturday and from 8:00 AM to 8:00 PM on Sundays.