CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Staten Island is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous reviews highlighted poor customer service, including rude staff and unprofessional management.
Food Quality
Customers reported inconsistent food quality, with issues such as stale bread, missing ingredients, and undercooked items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and improper food handling by staff.
Order Accuracy
Many customers experienced issues with incorrect orders and items being out of stock, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed the food when it was prepared correctly.
PH
Patricia Hankin
Dec 17, 2025
1.0
Second time here. 1st time they wouldn't take a $50 bill. Mind you, we bought 3 sandwiches 3 drinks and some pastries. Manager was not willing to bend the rules or just didn't have the means to check for a fake bill? (IT WAS VERY legit) We left.
Then today....we came to same Panera for lunch. Another epic fail. We ordered both our sandwiches then we were informed just before payment that they have no BACON!!! WE ORDERED THE AVO BACON CHICKEN SANDWICH!!!!ALDI grocery store is across the street. Go buy some bacon!!! Oh boy 2 for 2. We left ONCE AGAIN, still hungry and disappointed. So sad, New York is know for amazing heros/sandwiches....not so at Panera.
SS
Seraphicc
Dec 5, 2025
5.0
nice meal
PM
Paige M
Dec 1, 2025
1.0
They first messed up my order by giving me just a soup instead of a mac and a sandwich and chips, and now from the new order that took very long to get I found one of the pieces of chicken raw in my sandwich. Severely raw, not even just a “little undercooked.” This can make people extremely sick.
RP
Roberto Puac
Nov 1, 2025
5.0
Lo s empleados muy pesados y no tienen cortesía ni educación, la única persona que fue super amable fue un joven que trabaja en la limpieza el nombre del joven es Steve necesitan mas empleados asi
Does Panera Bread Staten Island accept reservations?
No, Panera Bread Staten Island does not accept reservations.
What are the regular opening hours of Panera Bread Staten Island?
Panera Bread Staten Island is open from 7:00 AM to 9:30 PM Monday through Saturday and from 8:00 AM to 8:00 PM on Sundays.
Does Panera Bread Staten Island offer delivery and what are the delivery hours?
Yes, Panera Bread Staten Island offers delivery from 7:00 AM to 9:30 PM Monday through Saturday and from 8:00 AM to 8:00 PM on Sundays.
Can I order online for pickup or delivery at Panera Bread Staten Island?
Yes, you can order online for delivery or rapid pickup through their website or mobile app.
Does Panera Bread Staten Island provide catering services?
Yes, Panera Bread Staten Island offers catering services.
What types of meals does Panera Bread Staten Island serve?
They serve breakfast, brunch, lunch, and dinner meals.
What payment options are accepted at Panera Bread Staten Island?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is Panera Bread Staten Island suitable for working on a laptop and does it offer free Wi-Fi?
Yes, it is suitable for working on a laptop and offers complimentary Wi-Fi.
What nearby restaurants can I visit before or after dining at Panera Bread Staten Island?
You can visit nearby restaurants such as Angelina's Kitchen (Italian), Bonefish Grill (seafood), Carrabba's Italian Grill, Outback Steakhouse (American), Lobo Loco Mexican Cantina, and TGI Fridays for diverse dining options.
Which nearby places can help me find Panera Bread Staten Island more easily?
Nearby landmarks and businesses like HSBC Bank, Massage Envy - Staten Island, and Elmwood Park Condominium II can help you find Panera Bread Staten Island easily.