Panera Bread

3.8
707 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Staten Island is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
280 Marsh Avenue, Staten Island, NY
10314, United States

Hours

Reviews

3.8
707 reviews
5 stars
332
4 stars
153
3 stars
71
2 stars
34
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional management.

Food Quality

Customers reported inconsistent food quality, with issues such as stale bread, missing ingredients, and undercooked items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and improper food handling by staff.

Order Accuracy

Many customers experienced issues with incorrect orders and items being out of stock, leading to frustration.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed the food when it was prepared correctly.
  • PH
    Patricia Hankin
    Dec 17, 2025
    1.0
    Second time here. 1st time they wouldn't take a $50 bill. Mind you, we bought 3 sandwiches 3 drinks and some pastries. Manager was not willing to bend the rules or just didn't have the means to check for a fake bill? (IT WAS VERY legit) We left. Then today....we came to same Panera for lunch. Another epic fail. We ordered both our sandwiches then we were informed just before payment that they have no BACON!!! WE ORDERED THE AVO BACON CHICKEN SANDWICH!!!!ALDI grocery store is across the street. Go buy some bacon!!! Oh boy 2 for 2. We left ONCE AGAIN, still hungry and disappointed. So sad, New York is know for amazing heros/sandwiches....not so at Panera.
  • SS
    Seraphicc
    Dec 5, 2025
    5.0
    nice meal
  • PM
    Paige M
    Dec 1, 2025
    1.0
    They first messed up my order by giving me just a soup instead of a mac and a sandwich and chips, and now from the new order that took very long to get I found one of the pieces of chicken raw in my sandwich. Severely raw, not even just a “little undercooked.” This can make people extremely sick.
  • RP
    Roberto Puac
    Nov 1, 2025
    5.0
    Lo s empleados muy pesados y no tienen cortesía ni educación, la única persona que fue super amable fue un joven que trabaja en la limpieza el nombre del joven es Steve necesitan mas empleados asi
  • UU
    User User
    Oct 26, 2025
    5.0
    Хлеб, хлебушек, хлебушенций, хлебобулочка Суп, супечек, супчик, супчанский Мммм… 😋

Frequently Asked Questions About Panera Bread

Does Panera Bread Staten Island accept reservations?

No, Panera Bread Staten Island does not accept reservations.

What are the regular opening hours of Panera Bread Staten Island?

Panera Bread Staten Island is open from 7:00 AM to 9:30 PM Monday through Saturday and from 8:00 AM to 8:00 PM on Sundays.