Business Details
About
Burger Joint
Location
Hours
Reviews
4.5
387 reviews
5 stars
290
4 stars
51
3 stars
22
2 stars5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food, especially the roast beef sandwiches and fries, noting freshness and good taste, although some expressed disappointment with specific items.
Service Issues
Several reviews highlighted poor customer service experiences, including rudeness from staff and lack of attention to customer needs.
Cleanliness Concerns
Some customers reported cleanliness issues, particularly with the bathrooms and dining area, which affected their overall experience.
Positive Atmosphere
Despite some service complaints, many customers appreciated the friendly atmosphere and welcoming nature of the staff.
Comparison to Competitors
Many customers compared the food favorably to Roll N Roaster, with some stating it was better, while others felt it did not meet their expectations.
- JCJoseph CastroNov 13, 20251.0Atmosphere was solid, customer service was good no issues there. But the burger? Yeah nah, that wasn’t it. No pickles, and you’re charging extra for lettuce, tomato, onions that’s basic human rights for a burger. Just low-tier. That’s why it’s a one star.
- KPKristin PolizzottoNov 13, 20255.0First time here, very happy! Friendly fast service, and excellent burgers. Turkey burger not one bit dry, and the rolls are perfect. Try it out!
- RLRobert LaMonteNov 10, 20255.0I will never go to Rollin Roaster again after eating here . Everything from the roast beef to the roll , quantity is much better . Now my standards are through the roof after eating at ON A Roll!!
- NANASSER AHMADNov 7, 20253.0They don't take debit cards. They force you to use it as credit so they can charge you more. The guy behind the counter actually told me to report him. Like I said you don't allow people to use their debit cards with their pin to avoid you extra charges. You force people to use their debit cards as credit transacting... very simple it might be legal but it's not honest just so you can make a few extra cents.
- TSTarah SpagnoloNov 5, 20255.0Love the food. My order was was hot and delicious. But the guy in front I think his name is Steve seemed to have attitude very dismissive. Rude to other employees through the window. Very obnoxious. I will return but not when I see him.
Frequently Asked Questions About On A Roll
What are the regular business hours at On A Roll?
On A Roll is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday and Saturday from 11:00 AM to 11:00 PM.
Does On A Roll offer delivery and in-store pickup services?
Yes, On A Roll provides both in-store pickup and delivery services.
What are the delivery hours for On A Roll?
Delivery is available Monday to Thursday and Sunday from 11:00 AM to 9:45 PM, and Friday and Saturday from 11:00 AM to 10:45 PM.
What are the takeout hours for On A Roll?
Takeout is available Monday to Thursday and Sunday from 11:00 AM to 9:45 PM, and Friday and Saturday from 11:00 AM to 10:45 PM.
Is On A Roll open on holidays?
On A Roll is closed on major holidays like Thanksgiving Day (Nov 28), Christmas Day (Dec 25), New Year's Day (Jan 1), and several others. On Christmas Eve and New Year's Eve, it operates from 11:00 AM to 4:45 PM.
Where is On A Roll located?
On A Roll is located at 2656 Hylan Boulevard, Suite 150, Staten Island, NY 10306, USA.
Are there any beauty salons near On A Roll where I can get beauty treatments?
Yes, nearby beauty salons include Permanent Makeup By Angela, Vera Vienna Beauty Bar, Sola Salons, Nailsquad.statenisland, and Tania Solo. You can enjoy beauty treatments before or after your meal at On A Roll.
What entertainment options are available near On A Roll?
Near On A Roll, you can visit Alamo Drafthouse Cinema Staten Island or Flying Guillotine for movies and dining experiences.
Are there any shopping options close to On A Roll?
Yes, nearby shopping options include Hylan Shopping Plaza, Marshalls, Old Navy, Dollar Tree, and Urban Planet, perfect for a shopping trip before or after dining at On A Roll.
Can I find pharmacy or medical supplies near On A Roll?
Yes, CVS Pharmacy and Sterling Optical are nearby for your pharmacy and medical supply needs when visiting On A Roll.