McDonald's

3.4
1900 reviews
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Business Details

803 Forest Ave, Staten Island, NY
10310, United States
(718) 876-6088
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
803 Forest Ave, Staten Island, NY
10310, United States

Hours

Reviews

3.4
1,900 reviews
5 stars
662
4 stars
376
3 stars
320
2 stars
162
1 star
380

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

While some customers enjoyed the food, many complained about cold, improperly prepared items and unsanitary conditions.

Cleanliness

The restaurant was often described as dirty, with broken furniture and litter, impacting the dining experience.

Staffing Problems

Reviews indicated that the location is often understaffed, leading to poor service and long lines.

Customer Experience

Overall, many customers expressed disappointment with their experiences, citing a lack of professionalism and poor management.
  • CC
    Chris Culhane
    Nov 11, 2025
    5.0
    Its McDonald's. Tastes like it too.
  • AA
    At
    Oct 27, 2025
    1.0
    I tried to get food after work and they said they wouldn't let me in until 5 for some reason and wouldn't tell me why, also every time i enter the place the lines to get your food take very long sometimes up to 30 minutes to get your food this is because cheapskate mcdonalds is understaffed and have one singular worker, working 3 different jobs at once, very disappointed with this establishment although the food here is good
  • TB
    Theee Boogieman
    Oct 13, 2025
    1.0
    Disgusting...count your days bro , they microwaveed my steak and cheese bagel and gave me soggy hashbrowns..I wouldve rathered ate some jail food
  • JT
    James Thaw
    Sep 28, 2025
    1.0
    I was pick up from Uber eats order. They never update the opening hour and order receiving time. That's why I got twice Uber doesn't pay me this trips no matter how far you driving you got ZERO on it. Don't make an order. I spoke with the manager already she said I don't have access for the Google Map update and also Uber Eats. They treated me so bad.
  • JA
    Jose A
    Sep 23, 2025
    1.0
    Worst driveway always forgetting the orders waiting online on drive thru 10-15 mins and always forget the sauces even when it isn’t busy workers don’t care here should fire whole staff and te hire everyone completely useless staff
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 803 Forest Ave, Staten Island?

McDonald's at 803 Forest Ave operates daily with hours generally from 6 AM to 1 AM, with some variations late Thursday (open until 4 AM) and full 24-hour service on Friday and Saturday.

Does this McDonald's location offer drive-thru service, and if so, what are the hours?

Yes, this McDonald's offers drive-thru service with hours from 6 AM to 1 AM Monday through Wednesday, extended to 4 AM on Thursday, 24-hour service on Friday and Saturday, and 4 AM to 1 AM on Sunday.