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McDonald's

3.4
(2006 reviews)

Business Details

501 Bay St, Staten Island, NY
10304, United States
(718) 273-6688
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
501 Bay St, Staten Island, NY
10304, United States

Hours

Reviews

3.4
2,006 reviews
5 stars
672
4 stars
393
3 stars
330
2 stars
194
1 star
417
  • SV
    Sissy Villamar
    Feb 20, 2026
    5.0
    This location is great! It has spacious parking and a very friendly staff. I also like the convenience of having an ATM on-site. I do wish McDonald’s offered more family meals and better deals, especially since this neighborhood is made up of hardworking, middle-class families. Overall, keep up the good service!
  • CR
    Cynthia Reyes
    Feb 18, 2026
    2.0
    Staff r very rude ..ignore u..service is way to slow..they don't even take ur order if u have cash u basically screwed cuz they Tell you to order on the kiosk and if you don't have a card then you just have to be standing there looking stupid waiting but they'll just keep telling you that you have to use a kiosk which is ridiculous I think. They're lazy that's what they are They don't want to do nothing and they don't accept when they are wrong and seen a lot of people get into arguments with these stuff and they don't fix nothing they'll give you the wrong food and that's it..
  • MM
    misturah
    Feb 11, 2026
    1.0
    they were screaming in the back i was 3 cents short on my 5 dollar meal and they refused to even try to help me they was spit all over the floor and overall a nasty experience
  • A
    Денис Демченко
    Feb 7, 2026
    1.0
    The staff are incompetent. The toilet is always closed. You have to wait 20 minutes to place an order, even though all the staff work very slowly. The staff don't know the menu. They don't know if cappuccino or latte is on the menu. It's awful! To get the toilet opened, you have to ask six times and approach every employee—it's ridiculous! Reconsider your attitude towards customers.
  • EP
    Ed Pollio
    Jan 10, 2026
    1.0
    No hot chocolate, no ice cream no orange juice. Don’t even waste your time coming here. This is probably the worst McDonald’s I’ve ever seen in my life.

Frequently Asked Questions About McDonald's

What are McDonald's Staten Island location's operating hours?

McDonald's at 501 Bay St, Staten Island, NY operates from 6:00 AM to 1:00 AM Monday through Wednesday, 6:00 AM to 4:00 AM Thursday, 24 hours on Friday and Saturday, and 4:00 AM to 1:00 AM on Sunday.

When is McDonald's delivery service available at this Staten Island location?

Delivery service is available from 6:00 AM to 11:00 PM Monday to Wednesday and Sunday, and 24 hours Thursday to Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
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