McDonald's

3.3
889 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
260 Page Avenue, Staten Island, NY
10307, United States

Hours

Reviews

3.3
889 reviews
5 stars
297
4 stars
169
3 stars
134
2 stars
64
1 star
225

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or missing items in their orders.

Service Speed

Customers frequently mentioned long wait times, particularly in the drive-thru, with some experiencing delays of over 30 minutes.

Staff Attitude

Several reviews highlighted rude or dismissive behavior from staff, contributing to a negative customer experience.

Food Quality

Numerous complaints were made about the quality of food, including cold items, poorly prepared meals, and unsanitary conditions.

Management Issues

Customers expressed dissatisfaction with management, citing poor handling of complaints and lack of accountability for staff mistakes.
  • AM
    Aleksandra Makogon
    1 day ago
    1.0
    The worst, they always miss orders on uber eats, today was missing happy meal.
  • MP
    melissa parise
    Dec 27, 2025
    1.0
    No one answered the phone missing items on my order
  • RJ
    Robert Johansen
    Dec 27, 2025
    1.0
    I was in a rush because my kids were hungry, ordered 3 big breakfast with hotcakes and 2 hashbrowns and received 3 hotcakes orders and 2 hashbrowns only. I checked quickly and that was my mistake. This McDonalds constantly messes up orders, it was not even busy to make that excuse. Please do better by your customers.
  • KB
    K B
    Dec 13, 2025
    1.0
    Food took 50 minutes to get an order that was missing food. Stay away
  • JC
    Joseph Carletta
    Nov 23, 2025
    4.0
    It's a McDonald's, this one is always busy so the food is often times on the better scale of McDonald's. Hot and fresh sometime quarter pounder not too fresh definitely been sitting. Staff nice and accommodating. As always check your order when you get it to make sure it right.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 260 Page Avenue, Staten Island?

McDonald's at 260 Page Avenue, Staten Island is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer delivery service?

Yes, this McDonald's location offers delivery service daily from 6:00 AM to 12:45 AM.