McDonald's

3.3
878 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
260 Page Avenue, Staten Island, NY
10307, United States

Hours

Reviews

3.3
878 reviews
5 stars
292
4 stars
166
3 stars
134
2 stars
64
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Order Accuracy

Numerous reviews indicated that orders were often incorrect or incomplete, leading to customer frustration.

Food Quality

Several customers expressed dissatisfaction with the food quality, mentioning issues such as cold items, poorly prepared meals, and overall inedibility.

Cleanliness

Feedback pointed to cleanliness issues within the restaurant, including dirty bathrooms and unkempt dining areas.

Management Issues

Many reviews criticized management for poor handling of customer complaints and lack of effective staff training.
  • JC
    Joseph Carletta
    1 day ago
    4.0
    It's a McDonald's, this one is always busy so the food is often times on the better scale of McDonald's. Hot and fresh sometime quarter pounder not too fresh definitely been sitting. Staff nice and accommodating. As always check your order when you get it to make sure it right.
  • ZZ
    Zain
    2 days ago
    1.0
    The staff marked my order as “ready,” but it wasn’t prepared when I arrived. This caused unnecessary delays and issues with my delivery. Please improve accuracy so customers don’t get affected.
  • DV
    Dwight Villacorta
    Nov 13, 2025
    2.0
    I just want to share a horrible experience at this location from management. The supervisor which is a female African American, should be reprimanded. The way she screams and treats the employees there is despicable. No one should endure such toxic supervisor treating and threatening their employees. I'm sad that some people who are trying to work hard have to deal with such a person. I hope McDonalds upper management investigates because it has to stop. These employees have families and are trying their best.
  • ZR
    Zane Ramadan
    Nov 6, 2025
    1.0
    i usually go here and the workers are great . But tonight this one lady White chubby lady filled my fried with 5 fries in a large ??! fire her please and get better workers
  • LD
    Landon Dyer
    Nov 2, 2025
    1.0
    They prioritize the drive thru when there’s 10+ people in the dining room waiting for their orders.Waited 35 minutes for my order. Never coming back here again.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 260 Page Avenue, Staten Island?

McDonald's at 260 Page Avenue, Staten Island is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer delivery service?

Yes, this McDonald's location offers delivery service daily from 6:00 AM to 12:45 AM.