Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,099 reviews
5 stars
724
4 stars
423
3 stars
369
2 stars
149
1 star
434
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, with long wait times for both in-store and drive-thru orders, often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Staff Behavior
Customers expressed dissatisfaction with staff attitudes, describing them as rude and unprofessional, particularly during busy hours.
Cleanliness Concerns
Some reviews mentioned cleanliness issues, including unsanitary conditions and bugs found in food.
Mixed Food Quality
While some customers enjoyed their meals, others reported cold or poorly prepared food, leading to an inconsistent dining experience.
- RJRyan JimenezDec 28, 20251.0Gotta be the worse McDonald’s of all time
- BBBlue BillsDec 15, 20251.0Night time employees are absolutely DISGUSTING human beings. So rude !!!!! Whoever owns this McDonald’s needs to fix this ASAP.
- GGGracie GDec 7, 20251.0Waited an hour for my order only for a team member to say they never received the mobile order. Asked three different times throughout waiting to make sure I have at least a status since understandably busy, no one got back to me until the third time I asked if they could please let me know. One person said they may have thrown it out due to food being out too long. Could’ve been avoided had someone helped the first or second time around to let me know it was either being worked on or never received.
- ACAndrea CampoverdeDec 4, 20251.0Pedi una orden y ni me dieron las papas bien la bebida mal mas de una hora para mi comida todo mal un asco de servicio
- SSSean SullivanNov 23, 20251.0I find it funny that McDonald’s is still running the monopoly game even though the franchisees don’t want any part of it why are you going to give me a game piece and tell me I want a free item and then when I come back you tell me we stopped playing the game even though the game doesn’t end until November 23. Absolute scam no wonder McDonald’s has a corporation keeps getting sued over and over again. Also it’s not like I won a Ferrari I want a free food item only for them to tell me yeah we’re not playing the game anymore… You gave me the winning ticket how are you not going to honor it?! The ticket literally is still good.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Staten Island at 1815 Forest Ave?
McDonald's Staten Island at 1815 Forest Ave is open 24 hours a day, 7 days a week, with all-day service from 00:00 to 23:59 every day.
Does this McDonald's location offer delivery services?
Yes, the restaurant offers delivery services 24/7, including curbside pickup, same-day delivery, and no-contact delivery options.
Is there a drive-thru available at McDonald's Staten Island?
Yes, this McDonald's location features a drive-thru that operates 24 hours a day, 7 days a week.
What payment methods are accepted at the McDonald's on 1815 Forest Ave?
They accept multiple payment options including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order food from McDonald's Staten Island online or via mobile apps?
You can order online through their delivery URL or via the McDonald's app available on iOS and Android devices.
Are there any rewards or loyalty programs available at this McDonald's?
Yes, you can earn points and enjoy free food through the MyMcDonald's Rewards program.
Which nearby businesses can I visit along with McDonald's at 1815 Forest Ave?
Nearby you will find Tomato Nail Salon for beauty services, Webuygold Pawnshop for jewelry needs, and Noor Pizzeria if you're looking for pizza options.
Can I combine a visit to McDonald's with some local shopping or services in the area?
Yes, you can visit shopping spots like The Watch Boss jewelry store, Staten Island Pawn Brokers, or get your computer serviced at Xtreme Computer Systems nearby.
What are some entertainment or recreational spots near McDonald's Staten Island?
You might consider visiting The Looney Bin Comedy Club for live shows or vive Good Nutrition gym for fitness activities nearby.
Is there a gas station or convenience stores close to McDonald's at 1815 Forest Ave?
Yes, Citgo gas station and a 7-Eleven convenience store are located nearby for your automotive and quick shopping needs.