Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Many reviews mentioned that the food was often cold, poorly prepared, or missing items.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and bathrooms.
Staff Attitude
There were complaints about rude or unprofessional behavior from staff members.
DD
Dee
Jan 4, 2026
1.0
Absolutely horrible always a mess always getting the food wrong you wait for ever
JA
joseph arroyo
Jan 1, 2026
3.0
It's mcdonalds nothing special. This mc Donald s i always see the manager scream at employees in front of everyone. It's very slow service and they get things wrong alot
JT
Josselyn Pacheco Tucto
Dec 31, 2025
1.0
They're right, it's the worst McDonald's. I placed my order online, went to pick it up, and to my surprise, they had given it to someone else, and they simply offered no solution. I ordered again using the self-service machines, waited for an hour for my order, and they gave me whatever they wanted. The attention and service are terrible!!!!
GC
Gloria Cho
Dec 25, 2025
1.0
Worst McDonald’s ever, ordered for curbside, parked at spot number 2 but unable the enter the spot number. The app advised to pick up via counter or drive through, tried to explain the whole situation but staff was just blaming me for not staying at the spot, refused to listen to the whole situation and fixed the issue. Wish I can give 0 star.
JC
Joseph Carletta
Dec 21, 2025
3.0
They forgot the Chicken sandwich I ordered. Had to go back thru the drive thru and then wait for the sandwich to be cooked. Always check the bag!
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, seven days a week, including delivery and drive-thru services.
Does this McDonald's offer delivery services?
Yes, it offers delivery, same-day delivery, and no-contact delivery services.
How can I order from this McDonald's online or through an app?
You can order online via their delivery URL or through the McDonald's app available on both iOS and Android platforms.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location features a 24/7 drive-thru service.
Where is this McDonald's located?
It is located at 2154 Hylan Blvd, Staten Island, NY 10306, USA.
What services are provided at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at this McDonald's?
Nearby you can visit Spirit Halloween for shopping and costumes, Nunzio’s Pizzeria & Restaurant for additional dining options, and Mother Mousse bakery and cafe for a cozy atmosphere.
Are there any automotive services close to this McDonald's?
Yes, nearby automotive service centers include Ship Ahoy Auto and Tire Center, AutoZone, and Island Equipment for various automotive needs.
Is there convenient parking or gas stations near this McDonald's?
You can find nearby gas stations such as Mobil and BP, which also offer convenience stores and bakery items.