Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Staten Island.
Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Product Availability
Frequent complaints about items being out of stock or not available, causing frustration for customers.
Cleanliness
Some reviews highlighted cleanliness in the store, while others noted issues with the overall environment.
Donut Quality
Mixed feedback on donut freshness and quality, with some customers praising them while others found them stale or not up to standard.
Customer Experience
Positive experiences noted for friendly staff and good service, but overshadowed by numerous complaints about long wait times and poor service.
AL
Amanda Loren
Dec 20, 2025
2.0
My boyfriend stopped at Krispy Kreme to pick up donuts for his family’s party. We were trying to use a $5 off promotion, but didn’t realize we needed the barcode ready at the window. When we pulled up, the employee immediately seemed impatient and told us we needed a barcode to scan.
Since we didn’t have it pulled up yet, my boyfriend quickly called his dad to get the code. While we were waiting (and with no cars behind us), the employee told us we had to either pull to the side or come back around because we were “running up her drive-thru time.” When my boyfriend pointed out that no one was behind us and asked if we could just wait, she responded very rudely and said she wasn’t going to sit there and wait for us to get a text message.
We completely understand that it was a busy Saturday, but there was no reason for the attitude. The situation could have been handled much more politely. The interaction felt unprofessional and unnecessary, which was disappointing.
LL
liviomeepalage
Dec 20, 2025
1.0
Only reason I gave star is so I can put my experience here. I placed the order online and went there on 12/20/25 at 8.10am the guy on the shift told me that they do not have the stuff available with attitude. I was like you should have called or something to inform me. He make it sound like it was my fault that they are falsely putting item online that they do not have. No wonder this name is about to go bankrupt again when you hire people like this.
HL
Henry Luo
Dec 14, 2025
1.0
Dear owner/management, Your employees are not at their stations, they’re out back fooling around. Check the cameras.
MA
Maryam Atif
Dec 1, 2025
5.0
Freshly made
GM
Glen Mosley
Nov 14, 2025
5.0
How can you not love these doughnuts
The pumpkin spice and biscoff ones were great
What are the regular operating hours for Krispy Kreme Staten Island?
Krispy Kreme Staten Island is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.
When is the Krispy Kreme drive-through open?
The drive-through is open daily from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What are the pickup hours available at Krispy Kreme Staten Island?
Pickup service is available daily from 6:30 AM to 9:45 PM Monday through Thursday and Sunday, extending to 10:45 PM on Fridays and Saturdays.
Does Krispy Kreme Staten Island offer delivery service?
Yes, delivery is available daily from 6:15 AM to 9:45 PM Monday through Thursday and Sunday, and until 10:45 PM on Friday and Saturday.
What type of attire is appropriate when visiting Krispy Kreme Staten Island?
Casual attire is suitable for visiting Krispy Kreme Staten Island.
What payment options are accepted at Krispy Kreme Staten Island?
They accept American Express, Cash, Discover, Mastercard, and Visa payment options.
Can I order Krispy Kreme products online for delivery or pickup?
Yes, you can order online for both pickup and delivery at https://ordering.krispykreme.com/.
Are there nearby attractions or stores customers can visit along with Krispy Kreme?
Customers can visit nearby stores like Abercrombie & Fitch and Hollister Co. for clothing, or enjoy a meal at Chipotle Mexican Grill or Shake Shack before or after their visit to Krispy Kreme.
Is there a nearby cinema where customers can plan a visit alongside Krispy Kreme?
Yes, AMC Entertainment and AMC DINE-IN Staten Island 11 cinemas are nearby, perfect for a movie night combined with a Krispy Kreme treat.
Are there other food options near Krispy Kreme Staten Island?
Yes, besides Krispy Kreme, nearby dining options include KFC for fast food, Charleys Cheesesteaks for sandwiches, and Br Baskin Robins for ice cream.