Krispy Kreme

3.9
464 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Staten Island.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
2643 Richmond Ave, Staten Island, NY
10314, United States

Hours

Reviews

3.9
464 reviews
5 stars
267
4 stars
68
3 stars
27
2 stars
22
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Product Availability

Frequent complaints about items being out of stock or not available, causing frustration for customers.

Cleanliness

Some reviews highlighted cleanliness in the store, while others noted issues with the overall environment.

Donut Quality

Mixed feedback on donut freshness and quality, with some customers praising them while others found them stale or not up to standard.

Customer Experience

Positive experiences noted for friendly staff and good service, but overshadowed by numerous complaints about long wait times and poor service.
  • AL
    Amanda Loren
    Dec 20, 2025
    2.0
    My boyfriend stopped at Krispy Kreme to pick up donuts for his family’s party. We were trying to use a $5 off promotion, but didn’t realize we needed the barcode ready at the window. When we pulled up, the employee immediately seemed impatient and told us we needed a barcode to scan. Since we didn’t have it pulled up yet, my boyfriend quickly called his dad to get the code. While we were waiting (and with no cars behind us), the employee told us we had to either pull to the side or come back around because we were “running up her drive-thru time.” When my boyfriend pointed out that no one was behind us and asked if we could just wait, she responded very rudely and said she wasn’t going to sit there and wait for us to get a text message. We completely understand that it was a busy Saturday, but there was no reason for the attitude. The situation could have been handled much more politely. The interaction felt unprofessional and unnecessary, which was disappointing.
  • LL
    liviomeepalage
    Dec 20, 2025
    1.0
    Only reason I gave star is so I can put my experience here. I placed the order online and went there on 12/20/25 at 8.10am the guy on the shift told me that they do not have the stuff available with attitude. I was like you should have called or something to inform me. He make it sound like it was my fault that they are falsely putting item online that they do not have. No wonder this name is about to go bankrupt again when you hire people like this.
  • HL
    Henry Luo
    Dec 14, 2025
    1.0
    Dear owner/management, Your employees are not at their stations, they’re out back fooling around. Check the cameras.
  • MA
    Maryam Atif
    Dec 1, 2025
    5.0
    Freshly made
  • GM
    Glen Mosley
    Nov 14, 2025
    5.0
    How can you not love these doughnuts The pumpkin spice and biscoff ones were great

Frequently Asked Questions About Krispy Kreme

What are the regular operating hours for Krispy Kreme Staten Island?

Krispy Kreme Staten Island is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.

When is the Krispy Kreme drive-through open?

The drive-through is open daily from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.