Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Staten Island.
Feedback on staff behavior is mixed; while some customers praised friendly service, others reported rude and unprofessional interactions.
Product Quality
Many customers enjoyed the donuts, especially the Original Glazed, but there were numerous complaints about stale or cold donuts.
Order Fulfillment
Several reviews highlighted issues with order accuracy and availability, with customers frequently finding items out of stock or receiving incorrect orders.
Cleanliness
The store's cleanliness received positive remarks, but some customers noted clutter and poor maintenance in certain areas.
Service Speed
Customers expressed frustration with slow service and long wait times, often due to insufficient staffing during busy periods.
GM
Glen Mosley
Nov 14, 2025
5.0
How can you not love these doughnuts
The pumpkin spice and biscoff ones were great
YY
Yvene Yang
Nov 1, 2025
1.0
The cashier's service attitude is very bad. I spent money but I'm not happy.
AC
aoleon christmon
Oct 25, 2025
1.0
I’m writing this review to express my disappointment with the service my family and I received at your store on 10/25/2025.
We stopped by this morning to get doughnuts for our kids and placed our order through the drive-thru. While my husband was placing the order, the employee taking it named Ava interrupted and asked, “Are you ready to place your order now?” This made it clear that she hadn’t been listening, and her tone came across as very rude and dismissive.
We ordered one dozen Original Glazed doughnuts and one dozen of the Halloween-themed doughnuts. When we arrived at the window, Ava only handed us the dozen glazed. My husband went inside to resolve the issue, but instead of helping, Ava whispered about the situation to a coworker, who then approached my husband and asked, “What do you want?” This employee was not a manager or anyone in a position to handle customer concerns.
Both Ava and her coworker were extremely unprofessional and disrespectful. We only wanted our order corrected, but their attitude and behavior were unacceptable. Fortunately, we did speak with the manager on duty, who was very kind and promptly corrected the order. I truly appreciate their professionalism.
However, I still feel it’s important to bring this attention to this situation. No paying customer should be treated in such a dismissive and disrespectful manner. I will also be following up with a call to corporate to ensure this matter is addressed appropriately.
RC
Rachel Chaiken
Oct 7, 2025
5.0
Excellent customer service- very friendly, extremely helpful, and polite. Also, the store was clean and the service was fast!
As expected, my donut was good (they're always pretty good)- but I got a cup coffee for the first time (iced with cream, no sugar) and was stunned at how much I enjoyed it.
Better than McD and better than Duncan. I'd even take Krispy Kreme coffee over Starbucks- it's smoother and not as bitter....
For anyone who takes their coffee as seriously as I do- truly, KK serves a really, REALLY good cuppa..!
SA
Soukaina Aaddi
Sep 29, 2025
5.0
Very friendly staff !
Thank you for the free coffee and donut “happy coffee day” .
Feliccia and Rob who helped me today made my day with their smiles !
That’s what everyone needs at 8:30 Am thanks a bunch
What are the regular operating hours for Krispy Kreme Staten Island?
Krispy Kreme Staten Island is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.
When is the Krispy Kreme drive-through open?
The drive-through is open daily from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What are the pickup hours available at Krispy Kreme Staten Island?
Pickup service is available daily from 6:30 AM to 9:45 PM Monday through Thursday and Sunday, extending to 10:45 PM on Fridays and Saturdays.
Does Krispy Kreme Staten Island offer delivery service?
Yes, delivery is available daily from 6:15 AM to 9:45 PM Monday through Thursday and Sunday, and until 10:45 PM on Friday and Saturday.
What type of attire is appropriate when visiting Krispy Kreme Staten Island?
Casual attire is suitable for visiting Krispy Kreme Staten Island.
What payment options are accepted at Krispy Kreme Staten Island?
They accept American Express, Cash, Discover, Mastercard, and Visa payment options.
Can I order Krispy Kreme products online for delivery or pickup?
Yes, you can order online for both pickup and delivery at https://ordering.krispykreme.com/.
Are there nearby attractions or stores customers can visit along with Krispy Kreme?
Customers can visit nearby stores like Abercrombie & Fitch and Hollister Co. for clothing, or enjoy a meal at Chipotle Mexican Grill or Shake Shack before or after their visit to Krispy Kreme.
Is there a nearby cinema where customers can plan a visit alongside Krispy Kreme?
Yes, AMC Entertainment and AMC DINE-IN Staten Island 11 cinemas are nearby, perfect for a movie night combined with a Krispy Kreme treat.
Are there other food options near Krispy Kreme Staten Island?
Yes, besides Krispy Kreme, nearby dining options include KFC for fast food, Charleys Cheesesteaks for sandwiches, and Br Baskin Robins for ice cream.