The roast beef sandwiches are frequently praised as the best in Staten Island, with many customers highlighting the flavor and quality of the gravy.
Service Issues
Several customers reported inconsistent service, including issues with order fulfillment and staff attitude, particularly regarding the availability of menu items.
Cleanliness and Environment
While some reviews noted cleanliness and a welcoming atmosphere, others mentioned unsanitary conditions and discomfort due to heat inside the deli.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing overcharges and perceived value for money, especially in relation to portion sizes.
MB
Michael Bucholtz
5 days ago
1.0
It was the best roast beef sandwich for years.... we went there today if you love extra well done meat you will love it.....DISGUSTING.. the manager actually told us it will get more rare after they make the sandwiches.... how is that possible if I didn't drive all the way from great kills I would have left.....the cook was nice
LZ
Louis Zuardo
Dec 16, 2025
5.0
Today, got the hot turkey and Swiss on a hero with gravy and it was outstanding!
EV
eric volpe
Nov 17, 2025
5.0
Best roast beef sandwich of all times.
DD
Daniel
Sep 29, 2025
5.0
Are you originally from Brooklyn and moved to Staten Island like I did?Do you miss that Hot, juicy, flavorful roast beef sandwich smothered with onions and gravy.I do🤤.Look no further than JOHNS DELI ON RICHMOND RD cause they have it. Today i discovered them for the first time and had there roast beef hero with extra gravy on the side,As the saying goes actions speak louder than words.🤔🤯🤯👏👏👍👍😵💫😵💫🤤🤤
JW
James Will
Sep 15, 2025
5.0
Past by for a breakfast sandwich. It was delicious, (bacon egg and cheese) the bread was amazing