The roast beef sandwiches are highly praised, with many customers calling them the best in NYC, though some recent reviews indicate inconsistency in flavor and quality.
Service Issues
Several customers reported problems with service, including incorrect orders, lack of communication about menu items, and perceived arrogance from staff.
Cleanliness
While some reviews mention cleanliness and a pleasant atmosphere, there are also complaints about unsanitary conditions in the deli.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing overcharges and feeling that the quality did not match the cost.
Customer Loyalty
Despite some negative experiences, many customers remain loyal and express a desire to return for the signature roast beef sandwiches.
EV
eric vople
Nov 17, 2025
5.0
Best roast beef sandwich of all times.
DD
Daniel
Sep 29, 2025
5.0
Are you originally from Brooklyn and moved to Staten Island like I did?Do you miss that Hot, juicy, flavorful roast beef sandwich smothered with onions and gravy.I do🤤.Look no further than JOHNS DELI ON RICHMOND RD cause they have it. Today i discovered them for the first time and had there roast beef hero with extra gravy on the side,As the saying goes actions speak louder than words.🤔🤯🤯👏👏👍👍😵💫😵💫🤤🤤
JW
James Will
Sep 15, 2025
5.0
Past by for a breakfast sandwich. It was delicious, (bacon egg and cheese) the bread was amazing
GB
Gleb Beleavski
Jul 26, 2025
5.0
Great deli. Meatball parm hero was great. Good coffee. Good service.
LB
Lera Baikoff
Jul 20, 2025
5.0
I love you John's Deli. Best BLT I've ever had and for only 5 bucks 🙏 Always love coming here.