Dunkin'

3.9
595 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Staten Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
450 Bay St, Staten Island, NY
10304, United States

Hours

Reviews

3.9
595 reviews
5 stars
299
4 stars
113
3 stars
77
2 stars
35
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, with long wait times and incorrect orders being common complaints.

Staff Attitude

Several reviews highlighted negative interactions with staff, particularly mentioning rudeness and poor customer service.

Cleanliness

The location was noted to be dirty by multiple customers, with concerns about the parking lot and overall maintenance.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, mentioning stale items and poorly made beverages.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service during certain shifts.
  • ED
    Eric Diaz
    5 days ago
    1.0
    Horrible service my order was simple medium hot coffee with cream extra caramel when I received my order my coffee just tasted like hot water I also ordered a bagel twist hot I received my bagel somewhat cold and hard like I said horrible service i won't recommend coming here
  • LL
    Love
    Jan 2, 2026
    1.0
    The staff are very rude I was ordering my meal and the employee rudely stops taking my order and talk to another employee and laughing right in front of my face instead of continuing to take my order so I waited patiently and I had to repeat myself
  • LE
    Lailany E
    Dec 14, 2025
    1.0
    There is a worker at this establishment by the name of Sonia. She has an absolutely nasty attitude. she yells at people at the drop of a dime. If it wasn't for this employee the place would be bearable.
  • LN
    Look In NYC
    Dec 12, 2025
    1.0
    I stopped by this location yesterday. This woman wearing a hijab had a very nasty attitude. I was simply trying to place an order and she started yelling at me. I was so disgusted that I just left. How is this woman working there? As I was leaving I witnessed her having a nasty attitude towards other customers. Someone needs to talk to this person. I believe her name was Sonia.
  • SA
    saif ali
    Oct 12, 2025
    1.0
    very slow service took 20 min for a coffee and hashbrown

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' Staten Island on weekdays?

Dunkin' Staten Island is open from 5:00 AM to 10:00 PM Monday through Friday.

Does Dunkin' Staten Island offer delivery and curbside pickup services?

Yes, Dunkin' Staten Island offers both delivery and curbside pickup services for customer convenience.