Dunkin'

3.7
373 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Staten Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1300 Hylan Blvd, Staten Island, NY
10305, United States

Hours

Reviews

3.7
373 reviews
5 stars
178
4 stars
74
3 stars
28
2 stars
23
1 star
70

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Service was frequently described as slow and unprofessional, with some staff displaying poor attitudes.

Cleanliness

The location was often noted as dirty, with complaints about the lack of bathroom access for customers.

Product Quality

Several reviews mentioned dissatisfaction with food and drink quality, including poorly made coffee and food items.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall staff behavior was inconsistent.
  • KL
    kayla lleras-rivera
    Dec 22, 2025
    1.0
    I order the same thing every morning. 6$ meal deal sub the American cheese for white cheddar a hot coffee and hashbrowns with a tea on the side. Since they’ve hired the new staff at this location, I have gotten coffee instead of tea multiple times with the tea label on the cup. I have not gotten the correct cheese, even though it’s specified on both my order and the bag that it comes in. This is now the second time this has happened and I’m not understanding why they can’t read the labels or do what I asked. If I wanted a dealer choice of food I wouldn’t put in my very specific order. However, they did decorate nicely for the holiday season.
  • AH
    ahmed hussain
    Dec 11, 2025
    5.0
    Best coffe ever brotha👍🏽👍🏽
  • EG
    Erika Garcia
    Nov 30, 2025
    1.0
    I’m not sure if they switched out staff but when I go in the afternoon the men on staff have the place so dirty, they are always too busy talking to each other instead of making orders. Feels like children left unsupervised.
  • JM
    Jesse M
    Nov 28, 2025
    2.0
    Ordered a medium ice latte on the app to be told in store there’s no lattes. Do better
  • JP
    Jessica Pucilla
    Nov 21, 2025
    1.0
    I was looking forward to having a wicked pink drink with the straw that is advertised all over social media and was super disappointed that our location didnt have any. Although an instagram influencer was just advertising them at this very location yesterday 😢

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' Staten Island on weekdays?

Dunkin' Staten Island is open from 5:00 AM to 10:00 PM Monday through Friday.

Does Dunkin' Staten Island offer delivery and pickup services?

Yes, Dunkin' Staten Island offers both delivery and curbside pickup services.