Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Staten Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
205 reviews
5 stars
134
4 stars
27
3 stars
9
2 stars
4
1 star
31
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the staff for being friendly, helpful, and efficient, particularly during busy hours.
Order Accuracy
There were numerous complaints about incorrect orders and inconsistent drink quality, especially in the drive-thru.
Service Speed
While some reviews highlighted fast service, others noted long wait times and slow drive-thru operations.
Food Quality
Several customers reported issues with food freshness, mentioning stale items and inconsistent quality.
Atmosphere
The location was described as needing cleanliness and aesthetic improvements, with some customers finding it unappealing.
- FSFrank SardinaDec 15, 20251.0Completely and utterly incompetent. Was told a certain food item cant be heated up even though a few nights prior I had it done no problem. I know its silly but to be honest I was looking forward to it and the staffs utter incompetence and lack of basic problem solving really put me over.
- HAHana AttiaNov 29, 20251.0Actually the worst Dunkin to ever exist morning staff is so rude especially the manager. I don’t understand why I’m the bad guy when they can’t make one order right. I’m not paying 6+ dollars for the complete wrong order. You will greet them they won’t greet you back. Order a double shot they’ll only give you one and convince you it’s two… just overall so nasty. Go to any other Dunkin they’ll make your order right here they’ll charge you and give you the wrong thing. Only one nice guy that works later in the day and actually knows how to make a coffee instead of giving you coffee water.
- LLliviomeepalageOct 17, 20255.0Super nice counter person when i visited.
- PPPaulina PodbielskiOct 6, 20255.0This Dunkin has the sweetest and kindest staff for the morning rush, they are AMAZING. Always brightens my day getting Dunkin here in the morning before work. Coffee of course is always on point
- MMmikeywowSep 17, 20255.0I said thank you and that my ice coffee looked good and the woman didn’t even say a word back. She looked nasty. I don’t get it.
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' location on Staten Island, NY?
Dunkin' on 180 West Service Rd, Staten Island, NY is open 24 hours every day of the week.
Does this Dunkin' offer delivery and pickup services?
Yes, this location offers both delivery and curbside pickup services for your convenience.
What types of meals does Dunkin' serve at this location?
This Dunkin' location serves breakfast, lunch, and brunch meals.
Are there any special holiday drinks available at this Dunkin'?
During the holiday season, you can try new drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store for a fast grab and go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
Where exactly is this Dunkin' located on Staten Island?
It is located at 180 West Service Rd in the Richmond area, inside the Citgo Gas Station on Staten Island, NY 10314.
What nearby places can help me find this Dunkin'?
You can find this Dunkin' near CITGO gas station and Big E's Deli, making it easy to spot if you're visiting or coming from those locations.
Are there entertainment venues near Dunkin' for after grabbing a coffee?
Yes, Showplace Bowling Alley and Showplace Entertainment Center are close by, perfect for some fun after visiting Dunkin'.
What other automotive services are available near this Dunkin'?
Nearby you can find Vincent's Automotive Repair Co, Dana Motors, Dana Ford Lincoln, and The Goodyear Tire & Rubber Company for automotive repairs, parts, and services.