Dunkin'

3.7
375 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Staten Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3845 Richmond Ave, Staten Island, NY
10312, United States

Hours

Reviews

3.7
375 reviews
5 stars
176
4 stars
66
3 stars
42
2 stars
26
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several mentioning poor attitudes from specific employees.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.

Order Accuracy

Several customers experienced problems with incorrect orders, missing items, or items not prepared as requested.

Product Quality

Feedback indicated inconsistent quality of food and drinks, with some items being stale or poorly made.

Positive Experiences

Despite the negative feedback, some customers praised the quick service and friendly staff, indicating that experiences can vary.
  • GG
    gretta
    Sep 27, 2025
    2.0
    I was ask nicely to do my drink without ice, because i can’t drink cold for a reason, and then a worker named Wagdy said “ okay less ice” i nicely repeated “no ice at all please “ and he said what i need to pay extra money, just for no ice drink, i asked why, because i don’t ask to replace ice to more drink and i NEVER had problems with order at dunkin with no ice. he said that again, i repeate myself again what i’m not asking to replace ice to get more drink, i just asked to get a drink without friaking ice. he was so dissatisfied, talking to me in a sarcastic tone.
  • SE
    Stephanie E
    Sep 22, 2025
    1.0
    THIS is LESS ICE?!
  • VM
    Vertex Mountain
    Jul 23, 2025
    1.0
    Нет туалета это возмутительно

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 3845 Richmond Ave, Staten Island?

Dunkin' is open Monday to Friday from 5:00 AM to 9:00 PM and on Saturday and Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, Dunkin' at this location offers both delivery and curbside pickup services.