Brand Certified
Dunkin'
3.7(376 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
3845 Richmond Ave, Staten Island, NY
10312, United States
Certified by Dunkin' • Feb 22, 2026
(646) 340-3751
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Staten Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
376 reviews
5 stars
176
4 stars
67
3 stars
42
2 stars
26
1 star
65
What are people saying?
AI-generated from recent customer reviews
Service Quality
Service quality is inconsistent, with some staff being friendly and efficient while others display rude behavior and poor customer service.
Food Quality
Food quality is often criticized, with reports of stale items and unsatisfactory preparation.
Cleanliness
The cleanliness of the establishment is frequently mentioned as an issue, with several customers noting dirty tables and unsanitary conditions.
Order Accuracy
There are multiple complaints about incorrect orders and missing items, particularly with online orders.
Atmosphere
The atmosphere is described as functional but can be marred by staff attitudes and cleanliness issues.
- KDkorra daleFeb 15, 20264.0Dunkin' offers a mixed experience where the service and atmosphere are the bright spots, but the food quality falls short of expectations. If you're primarily looking for a quick coffee stop with decent service, this location delivers adequately in those areas. The service is reasonably good - staff members are generally efficient at processing orders and getting customers through the line. While it's not exceptional service, it's competent and functional, which is what you'd expect from a quick-service coffee chain. The atmosphere is also acceptable, providing a clean and functional space for grabbing your morning coffee or a quick bite. However, the food is disappointing and brings down the overall experience. Whether it's donuts, breakfast sandwiches, or other menu items, the quality is below average and doesn't meet the standards you'd hope for even from a fast food establishment. The food tastes mass-produced and lacks freshness, making it hard to recommend ordering anything beyond beverages. If you're stopping by for coffee and don't mind the mediocre food options, this Dunkin' location can serve that purpose. But if you're looking for a satisfying meal or high-quality baked goods, you'll likely be disappointed. Better to stick with just coffee or look elsewhere for food.
- GGgrettaSep 27, 20252.0I was ask nicely to do my drink without ice, because i can’t drink cold for a reason, and then a worker named Wagdy said “ okay less ice” i nicely repeated “no ice at all please “ and he said what i need to pay extra money, just for no ice drink, i asked why, because i don’t ask to replace ice to more drink and i NEVER had problems with order at dunkin with no ice. he said that again, i repeate myself again what i’m not asking to replace ice to get more drink, i just asked to get a drink without friaking ice. he was so dissatisfied, talking to me in a sarcastic tone.
- SEStephanie ESep 22, 20251.0THIS is LESS ICE?!
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 3845 Richmond Ave, Staten Island?
Dunkin' is open Monday to Friday from 5:00 AM to 9:00 PM and on Saturday and Sunday from 6:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, Dunkin' at this location offers both delivery and curbside pickup services.
What types of meals does Dunkin' serve at this Staten Island location?
Dunkin' serves breakfast, lunch, and brunch at this location.
Are there any seasonal drinks available right now at Dunkin'?
Yes, the current holiday menu includes the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I place an order ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store for a fast grab and go experience.
Does this Dunkin' have a drive-thru service?
No, this location does not have a drive-thru service.
Is this Dunkin' location family-friendly and do they accommodate children?
Yes, this Dunkin' welcomes families and children.
What are some nearby places I can visit before or after grabbing coffee at Dunkin'?
Nearby places include Annadale Beach for outdoor activities, Sal & Lloyd's Pizza Place if you're craving pizza, and Bagel Depot for additional breakfast options.
How can I get to Dunkin' if I am using public transit in Staten Island?
You can use the Eltingville train station or Staten Island Railroad- Eltingville station which are nearby transit options to reach Dunkin'.
Are there other beverage options near Dunkin' if I want a smoothie or bubble tea?
Yes, Kung Fu Tea and Madeleine's Farmstand Cafe nearby offer bubble tea and smoothies as alternative beverage options.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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