Dunkin'

3.3
280 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Staten Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3291 Amboy Rd, Staten Island, NY
10306, United States

Hours

Reviews

3.3
280 reviews
5 stars
107
4 stars
43
3 stars
28
2 stars
18
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and order inaccuracies, particularly during busy hours.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and discomfort due to high temperatures inside the store.

Staff Attitude

Feedback on staff behavior was mixed; some praised friendly service, while others described rudeness and unprofessionalism.

Product Consistency

Many customers expressed dissatisfaction with the quality of food and drinks, citing issues like incorrect orders and poorly made beverages.
  • RC
    Richard Campbell
    Dec 21, 2025
    1.0
    there is no one in the place I go in there I'm standing for 5 minutes because all the girls are in the back talking never go there again this place is going to close with The bagel box anyway I can't wait to see this place close
  • SB
    Sarah Beyroute
    Nov 30, 2025
    1.0
    There are two ladies who always complains in different language that how my family and I order with them a lot and we have a lot of money to spend there. I don’t appreciate workers assuming “she has money” in a different language that I can understand. Please don’t worry about who comes and spends… worry about getting the orders correctly done. No matter who is at the drive thru.
  • JM
    Joseph Misshia
    Oct 8, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Fantastic Dunkin’! The Dunkin’ on Amboy Road in Rivera Plaza is one of the best locations around. The store is always clean, the coffee and food are fresh, and the service is quick and consistent. The team here really goes above and beyond every time — they’re friendly, attentive, and always make you feel welcome, even during the busy morning rush. A special shoutout to the manager — you can tell they run the place with care and pride. The staff works well together and it shows in the positive atmosphere. Definitely my go-to Dunkin’ spot!
  • MM
    Marie Mancuso
    Aug 31, 2025
    3.0
    I order ahead and almost always have to wait for the order to be done. Today I counted 6 or 7 people working, and I STILL had to wait, as did the 2 people after me.
  • LB
    Let’s get to Business
    Aug 10, 2025
    1.0
    Lines are slow, they mess up orders….

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' at 3291 Amboy Rd, Staten Island?

Dunkin' is open daily from 5:00 AM to 11:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.