Dunkin'

3.3
276 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Staten Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3291 Amboy Rd, Staten Island, NY
10306, United States

Hours

Reviews

3.3
276 reviews
5 stars
107
4 stars
43
3 stars
28
2 stars
18
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and frequent order mistakes.

Cleanliness

The cleanliness of the store is noted positively by some customers, while others report unsanitary conditions and discomfort due to heat.

Order Accuracy

Many customers express frustration over incorrect orders, with complaints about items missing or not made as requested.

Atmosphere

The atmosphere is described as welcoming by some, but others find it uncomfortable due to high temperatures and poor air conditioning.

Product Quality

While some customers enjoy the coffee and donuts, others report issues with drink preparation and food quality.
  • JM
    Joseph Misshia
    Oct 8, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Fantastic Dunkin’! The Dunkin’ on Amboy Road in Rivera Plaza is one of the best locations around. The store is always clean, the coffee and food are fresh, and the service is quick and consistent. The team here really goes above and beyond every time — they’re friendly, attentive, and always make you feel welcome, even during the busy morning rush. A special shoutout to the manager — you can tell they run the place with care and pride. The staff works well together and it shows in the positive atmosphere. Definitely my go-to Dunkin’ spot!
  • MM
    Marie Mancuso
    Aug 31, 2025
    3.0
    I order ahead and almost always have to wait for the order to be done. Today I counted 6 or 7 people working, and I STILL had to wait, as did the 2 people after me.
  • AP
    Angela Przybysz
    Jul 23, 2025
    1.0
    The GLAZE munchkins taste BURNED. Theres something soo off about the glaze munkins. The party I brought the munkins too were so upset. Please fix this . They are hard and taste BURNEd Like gas...
  • MM
    Michael Menicci
    Jul 4, 2025
    1.0
    Are you kidding me with this place ? 2 people working there & they both serve the drive-thru I called in back 3x and finally after 20 minutes they came out. While you’re at it fix the damm a/c it’s over 100 degrees in there. I’m done , no more !!!!!!!!
  • MH
    Mr. Klaus Heisler
    Jul 2, 2025
    1.0
    I arrived and waited to order a large ice drink, but no one was at the front counter after 1-2 minutes. I requested less ice, but they gave me the standard. They try to rip me off with more ice and less liquid, but they don't follow directions. They removed some ice and added a little syrup. But they did not make a new one.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' at 3291 Amboy Rd, Staten Island?

Dunkin' is open daily from 5:00 AM to 11:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.