Dunkin'

3.4
527 reviews
Decked Out Lattes
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Business Details

2222 Forest Ave, Staten Island, NY
10303, United States
(718) 442-6630
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Staten Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2222 Forest Ave, Staten Island, NY
10303, United States

Hours

Reviews

3.4
527 reviews
5 stars
211
4 stars
87
3 stars
72
2 stars
41
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude and unprofessional behavior from staff, particularly during busy hours.

Order Accuracy

Numerous reviews highlight frequent issues with incorrect orders, leading to customer frustration and dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the store, including dirty food and drink items, contributing to a negative dining experience.

Staff Performance

While some employees received praise for their friendliness and efficiency, many reviews pointed out a lack of training and professionalism among staff, affecting overall service quality.

Product Availability

Customers expressed disappointment over the frequent unavailability of menu items, including donuts and specific drinks, which detracted from their experience.
  • AL
    Alejandra Lozano
    Oct 22, 2025
    5.0
    Excellent attention and service, very friendly, I recommend it
  • CJ
    Christopher Jones
    Sep 15, 2025
    1.0
    This location NEVER gets an order right.
  • CL
    Caroline Lopez
    Sep 3, 2025
    2.0
    This is only getting a two star because whoever works the night shift is a god, idk why but no matter what shift of the day, specifically the afternoon and later staff are HORRIBLE. They serve the drive thru before in store customers, the coffee is watered down disgusting never made right. Paid an extra dollar for an add on, didn’t even give it to me. I will order on the app and still run late to wherever I’m going bc it took 30 mins for two coffees and two sandwiches??? They’re all rude unprofessional, besides maybe one or two workers. As I said if you’re coming during the overnight shift the gentlemen that work there actually make the food right as well as the coffee. Any other time of day it’s 0 stars all around. My mother is rolling in her grave for real. Either come during the overnight shift, or drive up forest 4 mins, or hop on that 48 cause the Dunkin next to the nail salon and Chinese spot by the ShopRite is INFINITELY better. If they’re closed and it’s late then the drive thru at this location is a good alternative.
  • DH
    Deborah Harrell
    Aug 15, 2025
    1.0
    This is the worst Dunkin’ Donuts I have ever been to how are you called Dunkin’ Donuts and I go there yesterday and you have no donuts at all. You need to close down.
  • ZR
    Zoey R
    Jul 10, 2025
    1.0
    Worst Dunkin on Staten Island
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2222 Forest Ave, Staten Island?

Dunkin' Staten Island is open 24 hours every day, from Monday to Sunday.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' at 2222 Forest Ave offers both curbside pickup and delivery services.