Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Staten Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty food and unclean facilities.
Staff Attitude
While some employees received praise for their friendliness, many others were described as unprofessional and dismissive.
Product Availability
Customers expressed frustration over the lack of available menu items, including donuts and other food options.
Inconsistency
The quality of food and service varied significantly, with some customers having positive experiences while others reported severe issues.
AL
Alejandra Lozano
Oct 22, 2025
5.0
Excellent attention and service, very friendly, I recommend it
CJ
Christopher Jones
Sep 15, 2025
1.0
This location NEVER gets an order right.
CL
Caroline Lopez
Sep 3, 2025
2.0
This is only getting a two star because whoever works the night shift is a god, idk why but no matter what shift of the day, specifically the afternoon and later staff are HORRIBLE.
They serve the drive thru before in store customers, the coffee is watered down disgusting never made right. Paid an extra dollar for an add on, didn’t even give it to me. I will order on the app and still run late to wherever I’m going bc it took 30 mins for two coffees and two sandwiches???
They’re all rude unprofessional, besides maybe one or two workers. As I said if you’re coming during the overnight shift the gentlemen that work there actually make the food right as well as the coffee.
Any other time of day it’s 0 stars all around. My mother is rolling in her grave for real.
Either come during the overnight shift, or drive up forest 4 mins, or hop on that 48 cause the Dunkin next to the nail salon and Chinese spot by the ShopRite is INFINITELY better. If they’re closed and it’s late then the drive thru at this location is a good alternative.
DH
Deborah Harrell
Aug 15, 2025
1.0
This is the worst Dunkin’ Donuts I have ever been to how are you called Dunkin’ Donuts and I go there yesterday and you have no donuts at all. You need to close down.