Dunkin'

3.9
378 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Staten Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1351 Forest Ave, Staten Island, NY
10302, United States

Hours

Reviews

3.9
378 reviews
5 stars
175
4 stars
78
3 stars
60
2 stars
25
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with reports of rude staff, incorrect orders, and slow service.

Product Consistency

Many customers noted inconsistency in the quality and taste of coffee and donuts, with some items being stale or poorly prepared.

Cleanliness

While some customers appreciated the cleanliness of the environment, others reported issues with hygiene and maintenance.

Pricing Concerns

Several reviews mentioned that prices are perceived as high for the quality of food and drinks received.

Customer Experience

Mixed feedback on overall customer experience, with some praising friendly staff while others reported uncomfortable interactions.
  • HF
    Hiruni Fernando
    Nov 7, 2025
    1.0
    The crew is really nice byt the store manager and shift supervisor is in another level of attitude. Really wish they remove the manager because its really nice dunkin just with bad management
  • KP
    Kelly Payne
    Sep 16, 2025
    5.0
    Still taste the same as when I was a kid. " time to make the donuts " the BEST vanilla cream and coconut. No other donut comes close. Something about Dunkin. 😋 yummy still my favorite. The store could use sprucing. I remember the orange and pink interior and curvy counters bring that back. Business would double.
  • DG
    Deanna Guarneri
    Aug 26, 2025
    1.0
    I walked in and asked for 2 frozen coffees and they straight up told me that they don't do that there. I said you don't do frozen coffees? Look at their menu and it says frozen coffee. If you don't want to do your job, find a different one.
  • AS
    ahcene sadoudi
    Jul 7, 2025
    1.0
    Too much expensive , the first time and the last time in this store

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' at 1351 Forest Ave, Staten Island?

Dunkin' is open Monday to Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services to customers.