Dunkin'

4.3
326 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Staten Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
97 Stuyvesant Pl, Staten Island, NY
10301, United States

Hours

Reviews

4.3
326 reviews
5 stars
208
4 stars
61
3 stars
25
2 stars
9
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers generally praised the friendly and fast service, though some reported inconsistent experiences with order accuracy and staff demeanor.

Cleanliness

The location is frequently described as clean and well-maintained, contributing positively to the customer experience.

Order Accuracy

There are multiple complaints about incorrect orders and issues with mobile app orders not being fulfilled as requested.

Staff Performance

While many reviews highlight the friendliness and helpfulness of the staff, there are mentions of rude behavior from some employees.

Product Quality

Feedback on food and drink quality is mixed, with some customers enjoying the offerings while others reported issues with taste and freshness.
  • JM
    Joseph Mathias
    Nov 16, 2025
    2.0
    This location used to be good before the pandemic, but after the pandemic, it went downhill. They take forever with your order, some of the food is missing and undercooked, and the coffee ALWAYS taste terrible. Some of the staff are also rude. I changed Dunkin’ locations and go to one a few minutes away.
  • MK
    Michael Kiler
    Oct 24, 2025
    5.0
    Friendly fast service and clean location.
  • MG
    Mary Granda
    Oct 24, 2025
    5.0
    I ordered the 50 count Halloween bucket but the store ran out of munchkins so they gave me three whole donuts as a compensation
  • JJ
    Jennifer Jovanovic
    Oct 14, 2025
    5.0
    super friendly staff at the DD near staten island ferry in staten island, ny
  • RR
    Ramadan Ragab
    Oct 13, 2025
    5.0
    The Egyptian girl is really good at preparing orders.

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' Staten Island?

Dunkin' Staten Island is open Monday to Friday from 5:30 AM to 6:00 PM, and on Saturday and Sunday from 6:00 AM to 5:00 PM.

Does Dunkin' Staten Island offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services at this location.