Dunkin'

3.8
230 reviews
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Business Details

77 A Richmond Hill Rd, Staten Island, NY
10314, United States
(718) 370-1238
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Staten Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
77 A Richmond Hill Rd, Staten Island, NY
10314, United States

Hours

Reviews

3.8
230 reviews
5 stars
119
4 stars
35
3 stars
22
2 stars
10
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted poor customer service, with instances of rudeness and unprofessional behavior from staff.

Order Accuracy

Numerous customers reported issues with incorrect orders and mistakes made by employees.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty environments and lack of bathroom access.

Product Quality

While some customers enjoyed the coffee and donuts, others criticized the quality of food items, such as stale bagels and poorly prepared drinks.
  • SR
    Sal Rumola
    Nov 15, 2025
    1.0
    This place never has a manager working to correct its employees mistakes. I dont understand how you can run a Business without a manager present. The employees are incompetent and argue with after asking for a correction.
  • IM
    Ihsan Musa
    Nov 7, 2025
    5.0
    So the coffee is good if you tell them to tweak it or fix it. Otherwise it’s bad. The bagels taste like styrofoam, not like the Dunkin bagels I used to remember as a kid. The workers should take their job more seriously and not laugh or make of customers in a different language.
  • SP
    Sheila-Anne Prendergast
    Nov 7, 2025
    1.0
    I placed a mobile order for Wicked Munchkins, which were supposed to be assorted. I specifically ordered 10 chocolate munchkins, but I didn’t get a single chocolate one — they were all vanilla. The only thing that was right in my order was the hot chocolate. I feel like I completely wasted my $20 today by going to Dunkin’ Donuts. I also tried calling several times to fix the issue, but no one answered the phone.
  • LG
    Likaa Gh
    Nov 3, 2025
    1.0
    Been waiting for them to take my order for like 15 minutes and more, they’re just talking
  • SS
    Simii
    Oct 26, 2025
    5.0
    Sunday Bengali guy was awesome! What a service! Gotta rate him 5 🌟
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Staten Island?

Dunkin' in Staten Island is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.