Dunkin'

3.7
498 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Staten Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
770 Forest Ave, Staten Island, NY
10310, United States

Hours

Reviews

3.7
498 reviews
5 stars
233
4 stars
101
3 stars
52
2 stars
26
1 star
86

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous customers reported rude and unprofessional behavior from staff, particularly during night shifts.

Service Speed

Many reviews highlighted slow service, especially during peak hours, with orders frequently being incorrect or incomplete.

Cleanliness Issues

Several customers noted unsanitary conditions, including flies around food and unclean facilities.

Product Availability

Customers expressed frustration over frequently unavailable menu items, including donuts and drinks.

Mixed Experiences

While some customers praised the quality of food and coffee, others reported issues with stale products and incorrect orders.
  • DN
    Daniel Nagengast
    Jan 5, 2026
    1.0
    Disrespectful staff. Locks the doors because of school kids. Not my problem. I ordered a drink I want my drink. I don't want to stand in the DRIVE THRU. A elderly person is most likely going to sue you. // Avoid this Dunkin //
  • KU
    Kenaro Urena
    Dec 28, 2025
    5.0
    Amazing experience
  • FR
    Fiona Rooney
    Dec 24, 2025
    3.0
    Drink is fine but the staff during the night take forever making drinks and keep forgetting toppings meant to be on drinks. It took them a bit to stop talking in order to make my drink.
  • MZ
    Mirna Zuella
    Dec 13, 2025
    1.0
    This location regularly LOCKS THE DOORS to all ( but not all ) walk in customers in the middle of the day (as early as 12:30 pm). This is a unique practice they are exercising in this particular Dunkin donut franchise location, as I have frequented many Dunkin donut locations which are always open appropriately in accord with the listed hours of operation. This American cannot make a run on a locked Dunkin door in broad daylight.
  • JS
    John Sanchez
    Dec 7, 2025
    1.0
    Worst Dunkin I’ve ever been to the the Spanish guy that works the drive through at night has a bad attitude and a smart mouth

Frequently Asked Questions About Dunkin'

What are the featured holiday drinks available at Dunkin' Staten Island?

Enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season at Dunkin'.

What are Dunkin' Staten Island's hours of operation?

Dunkin' in Staten Island is open 24 hours a day, 7 days a week.