Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Staten Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
491 reviews
5 stars
231
4 stars
101
3 stars
51
2 stars
27
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of disrespect and poor communication.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong drink preparations.
Cleanliness and Safety
Several customers expressed concerns about cleanliness, including unsanitary conditions and safety issues related to the drive-thru.
Product Quality
There were complaints about stale food and poorly made drinks, with some customers experiencing food safety issues.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good service during certain visits.
- LLLeiNov 11, 20251.0Their attitudes don’t match their quality.
- SASalmon AtiffNov 4, 20252.0Staff members has bad attitude NOT CLEAN
- ARAmanda RiveraOct 28, 20251.0Today, October 28, 2025 at 1:45 PM. I placed an order to the Dunkin' Donuts on 770 Forest Ave., Staten Island, NY 10310 and I placed an order pick up for inside. Once I got to the door, it was locked with a group of what looked like management sitting at a table so I tried the other door because it is 1:45 in the afternoon. I then knocked on the window to see how I can get my order because I do not have a car to go through drive-through. The manager told me to go up to the drive thru window to receive my order. This was incredibly dangerous because once I got up to the window, another car from the drive-through not knowing I was there came flying around the corner and nearly hit me. This is incredibly dangerous for any consumer of this Dunkin' Donuts location once I began to walk away with my order, another woman came up and said she needed to buy a cake. Then they proceeded to let her inside is my money not good for Dunkin' Donuts besides this woman's? Is my life supposed to be put at danger because I did a pick up order or is my life supposed to be put at danger because I didn't need a cake. This is ridiculous and unacceptable
- FSFreeha ShahOct 3, 20251.0Worst experience ever i love Dunkin every morning pretty much spend 30 to 50 $ and whenever comes to this location they always messed up my specially espresso drink order and never fixed and always said this coffee made always that way! Listen i am not getting coffee first time everyday i have same coffee i know how it’s look like but this location staff thinks no they are correct and on the top of that they don’t listen rolled eyes on customers never again i will go there was my 3rd and last time.
- ALAlejandra LozanoAug 27, 20251.0The place is fine but the cashier who served me was disrespectful, making fun of me even though I had already placed my order, which he didn't hear because he wasn't paying attention to me because he was talking to someone else. When I was repeating my order, he started laughing and making comments to the rest of the staff.
Frequently Asked Questions About Dunkin'
What are the featured holiday drinks available at Dunkin' Staten Island?
Enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season at Dunkin'.
What are Dunkin' Staten Island's hours of operation?
Dunkin' in Staten Island is open 24 hours a day, 7 days a week.
Does Dunkin' Staten Island offer delivery or curbside pickup services?
Yes, they offer both delivery and curbside pickup services.
Can I order my Dunkin' favorites ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play.
What types of meals are served at Dunkin' Staten Island?
Dunkin' serves breakfast, lunch, and brunch meals.
Does Dunkin' Staten Island have a drive-thru and is it family-friendly?
Yes, the location has a drive-thru and welcomes families and children.
What are some nearby food options to Dunkin' Staten Island?
Nearby food options include Baskin-Robbins for ice cream, Emperor House for Chinese cuisine, McDonald's Park for fast food, and Pronto Pizza Pasta for Italian dishes.
Are there nearby places to visit after grabbing coffee at Dunkin'?
Yes, you can visit McDonald's Park, a local park and active life spot, or explore nearby shops like Forest Convenience & Gifts or Brandy Melville clothing store.
How can nearby transit or services help in visiting Dunkin' Staten Island?
Nearby services like UPS Authorized Shipping Outlet and automotive services can complement your visit, making errands convenient alongside your Dunkin' stop.
What makes Dunkin' Staten Island stand out compared to competitors?
Dunkin' offers over 50 varieties of donuts, premium beverages, 24/7 service, drive-thru convenience, and mobile app ordering, making it a go-to spot compared to Starbucks, McDonald's, Dutch Bros, and others.