Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Staten Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
552 reviews
5 stars
275
4 stars
103
3 stars
72
2 stars
35
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality, with some praising friendly staff while others report slow service and rude interactions.
Cleanliness
Customers noted cleanliness issues, including dirty tables and a lack of maintenance in the store.
Temperature Issues
Multiple reviews mentioned uncomfortable heat inside the store due to lack of air conditioning.
Product Availability
Frequent complaints about items being out of stock or incorrect orders being fulfilled.
Staff Performance
Some staff members received praise for their friendliness and efficiency, while others were criticized for poor performance and management.
- ASAbigail Scully3 days ago1.0Wow stood in line for 5 minutes before any of the 4 people on staff acknowledged me at all, finally was helped by someone who looked absolutely miserable, asked for a cup holder and got flat out ignored. Incredible service thanks.
- GLGina LiotineDec 30, 20251.0No donuts available. No one picks up the phone here. Please cancel my uber order.
- MLMaria LugoNov 27, 20255.0Why all these bad reviews !! Best Dunkin on the Island ! I go here every morning to get my regular and every time … Yum .. it never fails . Shout out to Smiley :) Thank you Girl my Latte was Great once again!
- STShauna TroubleNov 6, 20251.0Stopped by the newly redone dunkin this morning. Ordered a double chocolate donut and a large chocolate shake. Got the wrong donut and the shake was the consistency of milk. Maybe some retraining is needed with the new look. Won't be going back .
- HAHiba ArifOct 25, 20255.0Kind and hard workers love going there feels like family!!!!!
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 1131 Bay St, Staten Island?
Dunkin' at 1131 Bay St, Staten Island is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services for your convenience.
What kinds of meals can I enjoy at Dunkin'?
You can enjoy breakfast, lunch, and brunch meals at Dunkin', including coffee, espresso, breakfast sandwiches, and donuts.
Are there any special holiday beverages available at Dunkin' this season?
Yes, Dunkin' features holiday drinks like the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead with the Dunkin' mobile app available on the Apple App Store and Google Play for a fast grab and go experience.
Does this Dunkin' location have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service, but curbside pickup and delivery are available.
Are there nearby places where I can get a manicure or beauty services around Dunkin'?
Yes, nearby you can find Nail 21 #2 and Nails 21 nail salons, as well as Permanent Makeup by John Kim for beauty treatments.
What convenient dining options are near Dunkin' if I want to try something different?
Nearby dining options include Subway for sandwiches, Bubbakoo's Burritos offering Mexican and vegetarian food, Tony's Brick Oven for pizza and Italian, and Baskin Robbins for ice cream and smoothies.
How can nearby transit or services assist me when visiting Dunkin'?
Nearby services like Santander Bank ATM and LibertyX Bitcoin ATM offer financial convenience, while Metro by T-Mobile provides mobile services. These can help you manage errands before or after visiting Dunkin'.
Does Dunkin' provide options for vegetarian customers?
Yes, Dunkin' serves vegetarian options along with a variety of other menu items including coffee, espresso, breakfast sandwiches, donuts, and tea.