Dunkin'

3.5
414 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Staten Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
680 Arthur Kill Rd, Staten Island, NY
10308, United States

Hours

Reviews

3.5
414 reviews
5 stars
185
4 stars
68
3 stars
43
2 stars
16
1 star
102

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Numerous reviews highlighted issues with rude and unprofessional staff, including mistakes with orders and poor customer service.

Order Accuracy

Many customers reported frequent mistakes with their orders, both in the drive-thru and in-store, leading to dissatisfaction.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions, including dirty tables and a lack of proper maintenance in the store.

Service Speed

Customers consistently noted long wait times, particularly in the drive-thru, with some experiencing delays of over 20 minutes.

Product Quality

Feedback on product quality was mixed, with some customers enjoying their drinks while others complained about watered-down coffee and stale food.
  • AS
    Andrei Shevliakov
    Sep 13, 2025
    1.0
    The owners of this establishment, please look at the recordings from the surveillance cameras of how your employees, to whom you pay money for nothing, work.
  • RC
    Richard Chevy
    Aug 23, 2025
    1.0
    Terrible staff, mess orders up constantly. Takes forever to get your coffee, even if you order through the app
  • MM
    Mia M
    Aug 19, 2025
    1.0
    I ordered myself a refresher and the lady gives me something with cold foam and milk. She then gives me an attitude saying that I need to take it and it’s what I ordered when it wasn’t.
  • RC
    RhiaNa coochie
    Jul 31, 2025
    1.0
    Everytime my mom or dad order they ask for no egg in that one croissant sandwich thing and they also ask for extra bacon and they literally give it with the egg and no bacon are yall high or something like every time this shit happens bro😭 is it that hard to put some bacon in a sandwich?
  • TT
    ThaReaLJaE
    Jul 27, 2025
    1.0
    The worse Dunkin location on staten island. The staff is completely rude / unprofessional, you would wait 20mins on the drive thru Just to be meet with your order being wrong. I live 5mins away and I drive another 15mins to a different location just for piece of mind. Do yourself a favor and skip this location at all cost. Thank me later

Frequently Asked Questions About Dunkin'

What are the opening hours of the Dunkin' at 680 Arthur Kill Rd, Staten Island, NY?

This Dunkin' location is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' at this location provides both delivery and curbside pickup services.