Dunkin'

3.5
416 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Staten Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
680 Arthur Kill Rd, Staten Island, NY
10308, United States

Hours

Reviews

3.5
416 reviews
5 stars
186
4 stars
68
3 stars
43
2 stars
16
1 star
103

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, leading to frustration and dissatisfaction.

Service Speed

Customers consistently mentioned long wait times, both in the drive-thru and inside the store, often exacerbated by understaffing.

Cleanliness Issues

Several reviews pointed out cleanliness problems, including dirty tables and unsanitary conditions.

Mixed Quality

While some customers enjoyed their drinks and food, others experienced inconsistencies in quality, with complaints about watered-down coffee and stale items.
  • RF
    Rick Forte
    Nov 29, 2025
    1.0
    Absolutely horrifying experience. My wife’s boyfriend’s kids were so excited to try some ice cream while I watched them during playtime. Baskin-Robbins is their joy. Their little hearts were Ready for those little pink sample spoons. I calmly asked for a sample spoon in the drive-through after being segregated from the restaurant due to my white skin. The lady told me to eat a … and said my children had ugly faces, and zohran would change things!!!! Make these employees suffer!!! Never go to this Dunkin this is Joe Biden fault
  • AS
    Andrei Shevliakov
    Sep 13, 2025
    1.0
    The owners of this establishment, please look at the recordings from the surveillance cameras of how your employees, to whom you pay money for nothing, work.
  • RC
    Richard Chevy
    Aug 23, 2025
    1.0
    Terrible staff, mess orders up constantly. Takes forever to get your coffee, even if you order through the app
  • MM
    Mia M
    Aug 19, 2025
    1.0
    I ordered myself a refresher and the lady gives me something with cold foam and milk. She then gives me an attitude saying that I need to take it and it’s what I ordered when it wasn’t.
  • RC
    RhiaNa coochie
    Jul 31, 2025
    1.0
    Everytime my mom or dad order they ask for no egg in that one croissant sandwich thing and they also ask for extra bacon and they literally give it with the egg and no bacon are yall high or something like every time this shit happens bro😭 is it that hard to put some bacon in a sandwich?

Frequently Asked Questions About Dunkin'

What are the opening hours of the Dunkin' at 680 Arthur Kill Rd, Staten Island, NY?

This Dunkin' location is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' at this location provides both delivery and curbside pickup services.