Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Staten Island, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.
Order Accuracy
Many customers reported frequent mistakes with their orders, leading to frustration and dissatisfaction.
Service Speed
Customers consistently mentioned long wait times, both in the drive-thru and inside the store, often exacerbated by understaffing.
Cleanliness Issues
Several reviews pointed out cleanliness problems, including dirty tables and unsanitary conditions.
Mixed Quality
While some customers enjoyed their drinks and food, others experienced inconsistencies in quality, with complaints about watered-down coffee and stale items.
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Rick Forte
Nov 29, 2025
1.0
Absolutely horrifying experience. My wife’s boyfriend’s kids were so excited to try some ice cream while I watched them during playtime. Baskin-Robbins is their joy. Their little hearts were Ready for those little pink sample spoons. I calmly asked for a sample spoon in the drive-through after being segregated from the restaurant due to my white skin. The lady told me to eat a … and said my children had ugly faces, and zohran would change things!!!! Make these employees suffer!!! Never go to this Dunkin this is Joe Biden fault
AS
Andrei Shevliakov
Sep 13, 2025
1.0
The owners of this establishment, please look at the recordings from the surveillance cameras of how your employees, to whom you pay money for nothing, work.
RC
Richard Chevy
Aug 23, 2025
1.0
Terrible staff, mess orders up constantly. Takes forever to get your coffee, even if you order through the app
MM
Mia M
Aug 19, 2025
1.0
I ordered myself a refresher and the lady gives me something with cold foam and milk. She then gives me an attitude saying that I need to take it and it’s what I ordered when it wasn’t.
RC
RhiaNa coochie
Jul 31, 2025
1.0
Everytime my mom or dad order they ask for no egg in that one croissant sandwich thing and they also ask for extra bacon and they literally give it with the egg and no bacon are yall high or something like every time this shit happens bro😭 is it that hard to put some bacon in a sandwich?