Business Details
About
Mexican Restaurant
Chipotle Hylan Blvd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
871 reviews
5 stars
412
4 stars
178
3 stars
91
2 stars
50
1 star
140
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers noted inconsistent food quality, with some experiencing overly salty dishes and others receiving incorrect or missing items.
Service Issues
Many reviews highlighted poor customer service, including rude staff attitudes, slow service, and mistakes with online orders.
Portion Sizes
Several customers complained about small portion sizes, particularly for proteins, leading to dissatisfaction with value for money.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty conditions and unkempt areas.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and expressed overall satisfaction with the food when prepared correctly.
- SDShargrath De'HexenJan 5, 20261.0Horrendous service (or lack of). Came here on my break to get something to eat and was completely ignored at the counter even though the person working clearly saw me. Went to the cashier thinking the order must go through them, cashier directed me to the person behind the counter, who ignored me and refused to speak to me or acknowledge me. Worst fast food experience I ever had. Don't waste your time coming here. Contacted Chipotle through the website and got a fake copy and pasted apology that was not genuine at all.
- ASAniya SladeDec 19, 20251.0The lady worker didn't put extra sour cream on my bowl when I paid my hard earned money on this sour cream
- NVNick VasileDec 15, 20253.0I ordered in the store for takeout. The biggest scheme I saw was kids would walk in and take orders off the shelf. Employees aren't even looking at the pickup orders. Anyone is easily able to walk in and take as many orders as they want. I literally watched it happen.
- TYtrickmaster40 yasire40_ytDec 14, 20255.0Even on a busy day. They were going fast to accommodate people.
- BBbeldim2010Dec 13, 20255.0Fresh, flavorful burritos and bowls We’ve been occasionally ordering from Chipotle on Hylan Blvd for a few years, and the food is always fresh, flavorful, and satisfying. The portions are generous, making it a good value. Definitely recommended for classic Mexican staples at a reasonable price.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Hylan Blvd serve?
Chipotle on Hylan Blvd offers customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill on Hylan Blvd?
Chipotle on Hylan Blvd is open daily from 10:45 AM to 11:00 PM.
Does Chipotle on Hylan Blvd offer online ordering and delivery services?
Yes, Chipotle Hylan Blvd offers both in-store pickup and delivery through its website and app.
How can I contact Chipotle Mexican Grill at 2602 Hylan Blvd?
You can contact Chipotle Hylan Blvd by phone at +1 718-980-1742 or email at NY.2308.HylanBlvd@chipotle.com.
What are some payment methods accepted at Chipotle Mexican Grill on Hylan Blvd?
Chipotle accepts credit cards and offers catering and gift card options for convenient payment.
Does Chipotle Mexican Grill on Hylan Blvd accommodate the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers and fosters an inclusive environment.
Are there any popular nearby places to visit before or after dining at Chipotle on Hylan Blvd?
Yes, you can visit The Vitamin Shoppe for health supplements, Tropical Smoothie Cafe for refreshing drinks, or enjoy a workout at Retro Fitness nearby.
Can I find other dining options near Chipotle Mexican Grill on Hylan Blvd?
Nearby dining options include The Mighty Crab for American cuisine, Wingstop for chicken wings, and Hook & Reel for seafood and Cajun dishes.
Are there any convenient services near Chipotle on Hylan Blvd for customers?
Yes, nearby you can find several banks like Richmond County Savings Bank and Chase Bank, as well as dry cleaning services at Corniche Dry Cleaners.
Where can I find Chipotle Mexican Grill on Hylan Blvd?
Chipotle Mexican Grill is located at 2602 Hylan Blvd, B, Richmond, Staten Island, NY 10306 in the United States.