Business Details
About
Mexican Restaurant
Chipotle Hylan Blvd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
863 reviews
5 stars
408
4 stars
178
3 stars
90
2 stars
50
1 star
137
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing overly salty dishes and others noting a decline in flavor and freshness.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and issues with online orders.
Portion Sizes
Numerous customers complained about small portion sizes, particularly for protein, leading to dissatisfaction with value for money.
Cleanliness
Several reviews mentioned the restaurant's cleanliness, with some describing it as dirty and unkempt.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and expressed overall enjoyment of the food when prepared correctly.
- BBbriana bOct 13, 20255.0Love the food, the service & the vibe
- CRcheryl rizzoOct 9, 20251.0Ordering online is the WORST at this location. Customer service is terrible. The app said my order was ready for pick up at 7:50pm. Arrived at 7:53. Waited on a long line of people who were also there for “pick up”. The regular line was to the door. Complete mayhem. Mind you, the regular line replenished more than 3 times while we sat there. That’s probably 20 plus people that placed their orders and received their orders, while all of us “online pickups” are standing there still waiting. At 8:15 I had to go inside because my kids texted me and said the girl at the register was giving bad attitude and the order was not done. I asked what was going on when I got inside and of course the cashier gave attitude again. Then thankfully someone asked my name and told them to get the order together. There’s bags on the shelf for pick up. There’s a mess at the pick up counter. No manger on site. Complete chaos. Btw, our food was sitting on the counter, they never bagged it! We ate ice cold bowls and burritos. Finally got out the door at 8:30. An hour after we placed the order on the app. Never again.
- EDEdward DePaolaOct 3, 20251.0Lock the doors and hour early before they’re supposed to close
- MLMaria LoPrimoOct 2, 20251.0Absolutely disgusting. I should have paid attention to reviews. The steak asada salad was nothing as depicted on Ads. Just a bunch of slop thrown together! $45 down the drain. And the kicker is they have the nerve to ask for tips for kids that barely work and have zero Customer Service skills and who already earn 20 something an hour…..STAY AWAY!
- NBNodira BoboevaSep 9, 20253.0What's up with undeserving the portions?! Barely got any food. I get it, the shrinkflation and all but wasn't expecting it from Chipotle. The food was good, ordered the bowl, barely got half a bowl. Also, the place needs a little scrubbing, looks greasy and unclean, unappetizing so to say.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Hylan Blvd serve?
Chipotle on Hylan Blvd offers customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill on Hylan Blvd?
Chipotle on Hylan Blvd is open daily from 10:45 AM to 11:00 PM.
Does Chipotle on Hylan Blvd offer online ordering and delivery services?
Yes, Chipotle Hylan Blvd offers both in-store pickup and delivery through its website and app.
How can I contact Chipotle Mexican Grill at 2602 Hylan Blvd?
You can contact Chipotle Hylan Blvd by phone at +1 718-980-1742 or email at NY.2308.HylanBlvd@chipotle.com.
What are some payment methods accepted at Chipotle Mexican Grill on Hylan Blvd?
Chipotle accepts credit cards and offers catering and gift card options for convenient payment.
Does Chipotle Mexican Grill on Hylan Blvd accommodate the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers and fosters an inclusive environment.
Are there any popular nearby places to visit before or after dining at Chipotle on Hylan Blvd?
Yes, you can visit The Vitamin Shoppe for health supplements, Tropical Smoothie Cafe for refreshing drinks, or enjoy a workout at Retro Fitness nearby.
Can I find other dining options near Chipotle Mexican Grill on Hylan Blvd?
Nearby dining options include The Mighty Crab for American cuisine, Wingstop for chicken wings, and Hook & Reel for seafood and Cajun dishes.
Are there any convenient services near Chipotle on Hylan Blvd for customers?
Yes, nearby you can find several banks like Richmond County Savings Bank and Chase Bank, as well as dry cleaning services at Corniche Dry Cleaners.
Where can I find Chipotle Mexican Grill on Hylan Blvd?
Chipotle Mexican Grill is located at 2602 Hylan Blvd, B, Richmond, Staten Island, NY 10306 in the United States.