Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service were mixed, with some praising friendly staff and quick service, while others reported rudeness and incorrect orders.
Food Consistency
Many customers noted that food quality was generally consistent and hot, but there were complaints about incorrect orders and undercooked items.
Cleanliness
The restaurant was frequently described as clean and well-maintained, although some reviews mentioned dirty tables and restrooms.
Speed of Service
While some customers experienced quick service, others reported long wait times, especially for drive-thru and mobile orders.
Atmosphere
The dining area was appreciated for its cleanliness and updated decor, contributing to a pleasant dining experience for many.
PO
Phil O
Nov 12, 2025
1.0
I ordered a quarter pounder with cheese and bacon and it came half raw and no bacon.
This is the second time in two months.
Never again. They put the bacon on before the picture.
OC
Onnalee Caswell
Oct 29, 2025
1.0
very rude workers
JP
Joseph Petrie
Oct 11, 2025
5.0
Service was good ,they were busy,food came out hot and guick
WM
Wai H Mok
Oct 9, 2025
4.0
Mcdonald is Mcdonald. They are all the same.
RK
Ron K
Sep 20, 2025
4.0
I’ve been coming to this McDonald’s (Springville) for breakfast for a while now, and it’s quickly become one of my go‑tos. The owners—who also run the Arcade, NY location—have clearly put effort into making this a consistently good place.
What I like:
Breakfast is solid. Everything from the Egg McMuffin to the hash browns comes out hot.
Consistency. Whether I stop in early or a little later, the food quality seems stable—in short, what you expect you get, which isn’t always true at all McDonald's locations.