McDonald's

3.7
833 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
240 S Cascade Drive, Springville, NY
14141, United States

Hours

Reviews

3.7
833 reviews
5 stars
326
4 stars
185
3 stars
155
2 stars
72
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff and quick service, while others reported rudeness and incorrect orders.

Food Consistency

Many customers noted that food quality was generally consistent and hot, but there were complaints about incorrect orders and undercooked items.

Cleanliness

The restaurant was frequently described as clean and well-maintained, although some reviews mentioned dirty tables and restrooms.

Speed of Service

While some customers experienced quick service, others reported long wait times, especially for drive-thru and mobile orders.

Atmosphere

The dining area was appreciated for its cleanliness and updated decor, contributing to a pleasant dining experience for many.
  • PO
    Phil O
    Nov 12, 2025
    1.0
    I ordered a quarter pounder with cheese and bacon and it came half raw and no bacon. This is the second time in two months. Never again. They put the bacon on before the picture.
  • OC
    Onnalee Caswell
    Oct 29, 2025
    1.0
    very rude workers
  • JP
    Joseph Petrie
    Oct 11, 2025
    5.0
    Service was good ,they were busy,food came out hot and guick
  • WM
    Wai H Mok
    Oct 9, 2025
    4.0
    Mcdonald is Mcdonald. They are all the same.
  • RK
    Ron K
    Sep 20, 2025
    4.0
    I’ve been coming to this McDonald’s (Springville) for breakfast for a while now, and it’s quickly become one of my go‑tos. The owners—who also run the Arcade, NY location—have clearly put effort into making this a consistently good place. What I like: Breakfast is solid. Everything from the Egg McMuffin to the hash browns comes out hot. Consistency. Whether I stop in early or a little later, the food quality seems stable—in short, what you expect you get, which isn’t always true at all McDonald's locations.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Springville, NY?

The McDonald's location in Springville, NY is open daily from 5:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the drive-thru at McDonald's in Springville operating?

The drive-thru is open from 5:30 AM to 11:00 PM Sunday through Thursday, and from 5:30 AM to midnight on Fridays and Saturdays.