McDonald's

3.7
840 reviews
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Business Details

240 S Cascade Drive, Springville, NY
14141, United States
(716) 592-3983
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
240 S Cascade Drive, Springville, NY
14141, United States

Hours

Reviews

3.7
840 reviews
5 stars
328
4 stars
185
3 stars
157
2 stars
72
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff and quick service, while others reported rude employees and incorrect orders.

Food Consistency

Many customers noted inconsistency in food quality and order accuracy, with frequent complaints about missing items and poorly prepared food.

Cleanliness

The cleanliness of the restaurant received mixed feedback, with some praising the cleanliness while others reported dirty tables and restrooms.

Overall Experience

While some customers had positive experiences and considered this location one of the best, others expressed frustration and disappointment, indicating a lack of reliability.
  • EL
    Eric Lewandowski
    4 days ago
    5.0
    Always fast and friendly
  • MM
    May
    Jan 3, 2026
    5.0
    Staff? So sweet. Fries? Hot and salted. Diet Coke? Crispy and perfect. Life changing. Thank you
  • KP
    kawaii “Baby Girl” panda
    Dec 31, 2025
    1.0
    How do I even begin. I'm a mom, so I dont get to treat myself very often between work and keeping house every once in a while I like to go out and get myself a treat. However every time I choose to go to this McDonald's I am met with disappointment and seething rage. They dont know what consistency is. Every time I order a sandwich its different (and I know they have build cards) it can't be that hard. Not only that but I'm missing something every time as well. Plus their inability to follow a simple instruction. Honestly this place might be my 13th reason.
  • DD
    Danielle
    Dec 8, 2025
    1.0
    First. They forget half of my order. Secondly, the bun was hard and I had two buns without the party in the middle. Springville McDonald's is trash.
  • RG
    ryan ganschow
    Dec 5, 2025
    1.0
    Used the mobile app as I like to make changes to my ordered food but clearly they dont hire folks who have a basic ability to read they may even be blind. I make your jobs easier by taking ingredients off my food and for some reason your employees feel as though I really do need that trash shredded lettuce thats usually yellow and wilted. Not to mention that im also missing 2 whole cheese burgers, it would be nice if you could actually dispute a wrong order like you can super easily at the superior restaurant chain burger king. Looks like we'll be going there from now on. And I know the reply ill get is that you guys take this very seriously but you dont actually care cause you already have my money thats why us valued customers have turned elsewhere
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Springville, NY?

The McDonald's location in Springville, NY is open daily from 5:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the drive-thru at McDonald's in Springville operating?

The drive-thru is open from 5:30 AM to 11:00 PM Sunday through Thursday, and from 5:30 AM to midnight on Fridays and Saturdays.