McDonald's

3.6
2868 reviews
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Business Details

221-12 So Conduit Ave, Springfield Gardens, NY
11413, United States
(718) 276-6230
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
221-12 So Conduit Ave, Springfield Gardens, NY
11413, United States

Hours

Reviews

3.6
2,868 reviews
5 stars
1,043
4 stars
662
3 stars
503
2 stars
204
1 star
456

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and disrespectful attitudes.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and slow service, leading to dissatisfaction with their overall experience.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and overall messiness in the restaurant.

Food Quality

While some customers enjoyed the food, there were complaints about cold items and poorly prepared meals, indicating inconsistency in food quality.

Management Issues

Customers noted a lack of effective management and training for staff, contributing to the negative experiences reported.
  • SZ
    Sumi Z
    2 days ago
    1.0
    The staff are so rude!!!!
  • AL
    Ariel Laje
    Jan 2, 2026
    1.0
    Ion usually complain but terrible service no ice in the drinks they forgot our sauces and gave us the wrong drinks
  • BN
    Bryson Narsingh
    Dec 29, 2025
    1.0
    Asked for extra Oreo on my McFlurry just for them to not give me extra Oreo. I don’t play bout my goddamn extra Oreo 👎
  • SS
    Stem
    Dec 14, 2025
    1.0
    The workers are very unprofessional and they’re very spiteful Imagine ordering a sausage muffin for my daughter, heading to school and the unprofessional worker inside their Being spiteful and very disrespectful and give me burnt food cold as well. I don’t think I would ever eat back here. it’s the worst I ever come across would never recommend under these unprofessional workers scratching their hair just to be spiteful as well. No, this should be inspected this McDonald’s.
  • BB
    Bryan Bosselman
    Nov 15, 2025
    1.0
    Very rude and disrespectful employee bringing out food for drive through customers. Nasty attitude should learn how to talk to people and learn mannwrs
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Springfield Gardens, NY?

McDonald's in Springfield Gardens is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's location offers a drive-thru service that operates 24/7.