McDonald's

3.6
1058 reviews
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Business Details

44 Nichols St, Spencerport, NY
14559, United States
(585) 352-1133
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
44 Nichols St, Spencerport, NY
14559, United States

Hours

Reviews

3.6
1,058 reviews
5 stars
389
4 stars
247
3 stars
200
2 stars
77
1 star
145

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about missing items and incorrect orders, with many customers noting that their orders were consistently wrong.

Service Speed

Customers reported long wait times both in the drive-thru and inside the restaurant, often exceeding 15 minutes.

Customer Service

Mixed feedback on staff behavior, with some customers experiencing rudeness and poor attitudes from employees.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and issues with food safety.

Food Quality

Inconsistent food quality reported, with issues such as cold or stale food and poorly prepared items.
  • MC
    Mckenna c
    Dec 28, 2025
    2.0
    i don’t be one to leave a review but i’m just shocked cus this my work sandwich and how yall forget one of my mcgriddles and then the other one i literally get 2 pancakes 😀😀😀 like not even no slice of cheese dawg cmon do betta spenceyport mickey dees
  • SR
    Stacey Rowe
    Nov 14, 2025
    1.0
    This location is the absolute worst. The very last experience... I ordered a Happy Meal and Hamburger inside, after 15 minutes I asked if my order would be out soon, they said they were just finishing it up. I watched 3 people get all their food that ordered after me, countless through the Drive-tru. As I waited another 5 minutes, the employees on the fryer were joking about me waiting for so long and how they needed to drop everything and wait on me... got my food, brought it to my daughters school for her birthday... fries burnt, she wouldn't touch them and my hamburger had cheese on it. Unfortunately and fortunately? it was hot so the cheese had melted and I couldn't peel it off. Not a good experience. This location also makes it a point to always put fries in the bags and boxes upside down...
  • DS
    Dustin swaciak
    Oct 25, 2025
    3.0
    The continually mess up orders. Past two times ive stopped there they forgot 1 of my 2 double cheeseburgers.
  • EK
    Elias Khanjar
    Oct 24, 2025
    1.0
    The people are really worse here and doesn’t value time at all and not helping people
  • LB
    lola bunny
    Oct 3, 2025
    1.0
    EVERY TIME someone forgets at least one item in my order. Whenever I go in to get my missing item I am met with attitude and disrespect, I do not care if it was your fault or not, don’t be rude. Whoever the manager is needs to teach these employees how to count properly and accept when their teammate has made a mistake.
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Spencerport, NY?

McDonald's delivery is available Monday to Saturday from 6:00 AM to 10:30 PM, and Sunday from 7:00 AM to 10:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open Monday through Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 11:00 PM.