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McDonald's

3.6
(1067 reviews)

Business Details

44 Nichols St, Spencerport, NY
14559, United States
(585) 352-1133
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
44 Nichols St, Spencerport, NY
14559, United States

Hours

Reviews

3.6
1,067 reviews
5 stars
394
4 stars
247
3 stars
200
2 stars
78
1 star
148

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders and missing items.

Service Speed

Many reviews highlighted slow service times, particularly in the drive-thru.

Food Quality

Several customers complained about cold or poorly prepared food, including undercooked items.

Staff Attitude

There were numerous mentions of rude or indifferent staff, impacting the overall customer experience.

Cleanliness

Multiple reviews noted unsanitary conditions and a lack of cleanliness in the restaurant.
  • BM
    bob mcbride
    Feb 12, 2026
    1.0
    Just ordered a quarter pounder and when I bit into it I felt something hard and it turned out I had a staple in my mouth from the burger. Orders often get messed up but this is a first.
  • MK
    Michael Kramer
    Jan 31, 2026
    1.0
    Me and my wife went in ordered two quarter.Pounders, two fries asked for them to be well done.And two cokes also ordered a six piece mcnugget, which apparently she didn't hear me.And never charged me.For so when they brought the food out, I asked where they were.And she said, oh I didn't charge you for those.We started eating then we took a sip of coke.The coke was warm and flat went up to the counter.They're all the back working seven minutes later.The girl finally comes up.I tell her the cokes are warm and flat.She gets me two new cokes from the same machine.Guess what?There were warm and flat also
  • SR
    Samuel Ramos
    Jan 29, 2026
    2.0
    Nothing like craving your favorite burger and getting this. Looks nothing like what you would imagine a burger would look like. It was barely warm too.
  • AL
    Alix Luisa
    Jan 29, 2026
    1.0
    You will never get what you order at this location, the staff just doesn’t care
  • JW
    Jim Weaver
    Jan 26, 2026
    1.0
    Spencerport McDonald's is terrible service. Been there few times in the last month and cars backed up at the drive thru. Waited for 10 minutes two of the times and cars were not moving at all. So me and some other cars pulled out of line and left. I have been by there at other times and see back ups and know better to even try to pull in. So I go to Tim Hortons. But to be honest, I like the food at McDonald's better. I think it needs a new manager 🤔.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Spencerport, NY?

McDonald's delivery is available Monday to Saturday from 6:00 AM to 10:30 PM, and Sunday from 7:00 AM to 10:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru is open Monday through Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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