Dunkin'

3.4
449 reviews
Decked Out Lattes
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Business Details

5017 West Ridge Rd, Spencerport, NY
14559, United States
(585) 349-2615
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Spencerport, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5017 West Ridge Rd, Spencerport, NY
14559, United States

Hours

Reviews

3.4
449 reviews
5 stars
178
4 stars
76
3 stars
50
2 stars
35
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and lack of attention.

Speed of Service

Consistently noted as slow, with long wait times in both drive-thru and in-store, often leading to incorrect orders.

Product Availability

Frequent complaints about being out of stock on popular items, especially donuts and breakfast sandwiches.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others reported stale or poorly prepared items.

Cleanliness

Concerns raised about cleanliness and hygiene, with reports of dirty facilities and unmasked employees.
  • JC
    Jason Clark
    Nov 12, 2025
    5.0
    Excellent service
  • MD
    Myrissa Drexel
    Oct 22, 2025
    5.0
    The two ladies one at food station and one at drive through window today were so kind and patient and that’s what I call great customer service! I will not go to any other Dunkin than here ❤️
  • AB
    Andrew Beckman
    Oct 17, 2025
    1.0
    They toss out their donuts before they're closed, store manager pressing staff to be out exactly at 7? Lame, whatever the reason.
  • JJ
    Jay
    Aug 14, 2025
    1.0
    This is the least friendly Dunkin location I've ever been to. I've stopped here about a half dozen times or so this summer, and it has never once been a positive experience. Nobody ever greets you, and I've never seen anyone in there so much as hint at a smile. Stopping in here is always the worst part of my morning.
  • DV
    David Vacca
    Jul 20, 2025
    5.0
    I don't really go to dunkin too often but my goodness this one is amazing! I tried the Chipotle breakfast sandwich wraps - so good! But most importantly, one of the girls who was working there who cashed me out (Haleigh was the name on the receipt, so probably her) saw me with my daughter and offered to take pictures of us. Like omg stop i can't even right now!!!! So thank you to this location for being awesome and thank you Haleigh for being so great ❤️ will definitely go out of my way again to go to this location
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Spencerport, NY?

Dunkin' is open daily from 5:00 AM to 7:00 PM.

What special holiday drinks are available at Dunkin'?

Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher during the holiday season.