Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve South Ozone Park, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
1,025 reviews
5 stars
361
4 stars
182
3 stars
147
2 stars
66
1 star
269
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, especially at the drive-thru, with long wait times often exceeding 30 minutes.
Customer Service
Many reviews highlighted poor customer service, including rude staff and frequent order mistakes, leading to a negative overall experience.
Food Quality
Several customers complained about stale or poorly prepared food items, including donuts and coffee, indicating a decline in quality.
Cleanliness
The establishment was often described as dirty, with reports of unsanitary conditions in both the dining area and restrooms.
Staff Training
There were numerous mentions of inadequate staff training, resulting in incorrect orders and a lack of product knowledge.
- STShanna ThompsonOct 17, 20251.0Customer service sucks, and it’s not my first time there either I placed my order ( medium hot latte with oat milk) at 6:53am this morning 10/17/25, that Asian man took my order at the register he didn’t give me the receipt, I should’ve asked for my receipt anytime I ordered and he didn’t place in my order and I $5.43 from my debit chase card, I was the waiting for more than 15 minutes and it’s wasn’t even crowded, one of the female staff that was giving out the orders she was the one who helped me make my latte, and that Asian man was no where to be found and I won’t be back at this location
- LWLewin WilliamsSep 28, 20252.0You place orders with the Dunkin app ahead of time so that you don’t wait long when you get to the store. When you get there your ticket is sitting there and when you bring it to their attention, THEN THEY START YOUR ORDER. Not a big fan of this store
- MMmiriSep 23, 20255.0Really sweet staff, and they make iced matchas soooo good!!
- MNMuh NasSep 15, 20251.0It took 34 minutes to get a icecream Workers are so lazy and dont even want to take the order all 4 of them
- KFKashief FindleySep 6, 20251.0This doors was closed before the time it said it was close and I Order ahead of time and the accepted it and I couldn’t get my order
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in South Ozone Park, NY?
Dunkin' in South Ozone Park, NY is open 24 hours a day, 7 days a week.
Where is Dunkin' located in South Ozone Park, NY?
You can find Dunkin' at 13320 Rockaway Blvd, South Ozone Park, Queens, NY 11420.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of food and beverages are available at Dunkin' in South Ozone Park?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and more, serving breakfast, lunch, and brunch.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru for convenient service.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What new holiday drinks are offered at Dunkin' this season?
This holiday season, try the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Are there nearby coffee shops or donut shops near Dunkin'?
Yes, there is another Dunkin' nearby, ideal for coffee and donut lovers looking for options in the area.
What nearby dining options are available around Dunkin'?
Nearby dining options include Baskin-Robbins for ice cream and sweets, Sati's Roti Shop for Caribbean and Indian fast food, and Albait Alyemeni Restaurant offering Middle Eastern and Mediterranean cuisine.
Are there useful nearby services customers can visit when coming to Dunkin'?
Customers can also visit nearby services such as Citibank for banking, Rockaway Wash & Dry for laundry, and a nearby Medical Center if needed, making the area convenient for multiple errands.