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Dunkin' Zero
Brand Certified

Dunkin'

3.3
(1040 reviews)

Business Details

(718) 845-9875
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve South Ozone Park, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13320 Rockaway Blvd, South Ozone Park, NY
11420, United States

Hours

Reviews

3.3
1,040 reviews
5 stars
366
4 stars
184
3 stars
147
2 stars
69
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly at the drive-thru, with long wait times often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders and poor quality of food and drinks, including watered-down coffee and stale donuts.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from helpful and polite to rude and unprofessional, contributing to an overall negative perception.

Cleanliness

Several customers noted unsanitary conditions in the establishment, including dirty tables and restrooms, which detracted from their experience.

Quality of Food

Numerous reviews mentioned dissatisfaction with the quality of food and beverages, citing stale items and poorly made drinks.
  • OW
    Oyoka Wigfall
    Feb 25, 2026
    1.0
    E of my items was not in my bag I paid for nothing people don't answer the phone when calling the store I'm a home attendant and this just messed up breakfast for me and my client total waste of money and my time
  • HH
    Hannah Henry-Dixon
    Feb 24, 2026
    1.0
    The worst Dunkin’ Donuts ordered my drink. Waited over an hour and when it came im missing half of my order. The drinks water down no milk inside. Just disgusting!!
  • KJ
    Kimi Jaikaran
    Feb 12, 2026
    5.0
    I just wanted to leave a review based on a worker there: Mohammed. He was extremely helpful, patient, and had wonderful customer service. He helped me with my order, which was fairly large, and was very patient throughout the process. I am giving him a 5/5, 10 stars because he is exceptional at his job!!
  • MS
    Manpreet Singh
    Feb 6, 2026
    1.0
    If you wanna get a coffee order with them a day before. Next day you may get your coffee
  • BB
    Bibi
    Feb 3, 2026
    2.0
    All the employees were not wearing gloves yet handling customers food

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in South Ozone Park, NY?

Dunkin' in South Ozone Park, NY is open 24 hours a day, 7 days a week.

Where is Dunkin' located in South Ozone Park, NY?

You can find Dunkin' at 13320 Rockaway Blvd, South Ozone Park, Queens, NY 11420.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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