Dunkin'

3.3
1032 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve South Ozone Park, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13320 Rockaway Blvd, South Ozone Park, NY
11420, United States

Hours

Reviews

3.3
1,032 reviews
5 stars
364
4 stars
183
3 stars
147
2 stars
67
1 star
271

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, slow service, and incorrect orders.

Order Accuracy

Many customers experienced issues with order accuracy, receiving incorrect items or poorly made drinks.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.

Speed of Service

Customers frequently complained about long wait times, particularly in the drive-thru, indicating a need for better staffing and efficiency.

Product Quality

Feedback indicated inconsistent product quality, with reports of stale donuts and poorly made coffee.
  • TF
    Tomaz Filomeno
    Dec 29, 2025
    2.0
    Horrible customer service. Told employee I was making a pick up and they told me they were working on it before asking for a name. My order was ready and was sitting on the counter getting cold while I watch the employees work on something else entirely. TOO MANY DUNKINS IN THE AREA TO GO THOUGH THIS GARBAGE!!!
  • RP
    Ryan Persaud
    Dec 24, 2025
    1.0
    This place been messing up my order from Carmel latte to dunkin latte even try it from different days and different staff drive tru walk in they just can’t seem to get the taste it supposed to be make me feel like I wasted my $$ it’s either a cup of ice u get or water down coffee!!!
  • KG
    keddy glo
    Dec 22, 2025
    1.0
    Bad service.
  • MG
    Mikhail Gofman
    Dec 13, 2025
    5.0
    Good place!
  • TV
    Tony V
    Dec 3, 2025
    5.0
    Not only did the employee go out of his way to brew me some fresh coffee, but he also recommended me the best tasting doughnut I have ever had. Great customer service and clean establishment. 10/10.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in South Ozone Park, NY?

Dunkin' in South Ozone Park, NY is open 24 hours a day, 7 days a week.

Where is Dunkin' located in South Ozone Park, NY?

You can find Dunkin' at 13320 Rockaway Blvd, South Ozone Park, Queens, NY 11420.