McDonald's

3.1
1027 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
111 Main Street, South Glens Falls, NY
12803, United States

Hours

Reviews

3.1
1,027 reviews
5 stars
282
4 stars
189
3 stars
176
2 stars
115
1 star
265

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and polite, while others are reported as rude and dismissive.

Food Quality

Frequent complaints about food quality, including cold, burnt, and incorrect orders.

Cleanliness

Multiple reports of unsanitary conditions in the dining area and bathrooms.

Service Speed

Consistently noted as slow, with long wait times reported in both drive-thru and dining areas.

Order Accuracy

High incidence of incorrect orders and missing items, leading to customer frustration.
  • RA
    Rachel Anderson
    5 days ago
    1.0
    Bone or piece of plastic in my sandwich and it cut my mouth.
  • TF
    Tom Fitzpatrick
    Nov 16, 2025
    2.0
    It took over 5 minutes for a staff member to take my order! It took over 10 minutes for them to prepare 2 double cheeseburgers & fries which were burnt and like rubber with no onions. It seems you have to order extra onions if you even want onions on your burgers.
  • CC
    Collin Cossey
    Nov 7, 2025
    1.0
    S L O W. Im leaving this review well being in the drive through for the last 20 minutes. People are very friendly but have no clue what there doing
  • DJ
    David J
    Nov 2, 2025
    1.0
    Pull up to the Drive thru and there are 6 cars ahead of me. It took almost 30 minutes until I received my order. I sat at the speaker for almost 10 minutes before I got the “welcome to McDonald’s”. It wasn’t even during a lunch or dinner rush. This is not a rarity for the South Glens Falls McDonald’s. This location is by far the slowest and worst one in this area.
  • AM
    Amanda Morgan
    Oct 24, 2025
    1.0
    Customer service is awful, you expect it from the young ones but the ones with gray hair should be old enough to know better. So sad

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 111 Main Street, South Glens Falls?

McDonald's is open daily from 6:00 AM to 9:00 PM, except Sundays when it opens at 6:00 AM and closes at 9:00 PM.

Does this McDonald's location offer drive-through service, and what are the hours?

Yes, the drive-through is open daily from 6:00 AM until midnight.