McDonald's

3.1
1036 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
111 Main Street, South Glens Falls, NY
12803, United States

Hours

Reviews

3.1
1,036 reviews
5 stars
287
4 stars
190
3 stars
178
2 stars
116
1 star
265

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20-30 minutes.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, burnt, or improperly prepared items, as well as concerns about food safety.

Customer Service

While some customers praised friendly staff, many others reported rude service and poor management, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms, leading to a poor overall atmosphere.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and additional charges for basic requests.
  • KP
    ken parker
    Dec 29, 2025
    5.0
    Shari who cleans is very nice
  • JP
    Jackie Palmer
    Dec 19, 2025
    2.0
    Very slow and it wasnt all that busy
  • KM
    Keort Morse
    Dec 19, 2025
    4.0
    Went in to get food and the wait was 30 minutes due to the dinner rush but the staff was super nice and apologized for the wait over all not bad
  • JC
    James Collazo
    Dec 11, 2025
    1.0
    Enjoy waiting 30min+ for your food Be given the wrong order and flat soda I will not be back worst McDonald’s in the area
  • KP
    Kitty “Six hemi” Pitt
    Nov 29, 2025
    1.0
    I ordered a 1/4 Pounder with Cheese and was shocked to find the burger was raw inside. I went back to have it remade, but the replacement was also raw. This isn’t the first time—it happened to me a few months ago as well. On top of that, I had to wait an unreasonably long time for them to fix the issue. Consistency and food safety should be the bare minimum at a fast-food restaurant, and unfortunately this location has failed to meet that standard on multiple occasions. I would give no star but it doesn't give me that option ! Multiple people were wanting also and walked out

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 111 Main Street, South Glens Falls?

McDonald's is open daily from 6:00 AM to 9:00 PM, except Sundays when it opens at 6:00 AM and closes at 9:00 PM.

Does this McDonald's location offer drive-through service, and what are the hours?

Yes, the drive-through is open daily from 6:00 AM until midnight.