Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.0
706 reviews
5 stars
349
4 stars
175
3 stars
92
2 stars
37
1 star
53
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The store is consistently reported as clean and well-organized, contributing to a pleasant shopping experience.
Customer Service
While many customers praise the friendly and helpful staff, there are notable complaints about rudeness from specific employees, particularly in the deli and checkout areas.
Stock Availability
Customers frequently express frustration with out-of-stock items and empty shelves, indicating a need for better inventory management.
Pricing
The store is often described as expensive compared to competitors, with several customers recommending alternative grocery stores for better prices.
- MLMike LewisDec 17, 20254.0Big store with plenty of everything
- LTLawrence TeicherDec 12, 20251.0Will never go to this store again. Dead zone for cell phones (I use VZ) and forget internet. You can’t load your GO points in the store if you forget to do it b4 arriving. Total joke in this day and age.
- BJBrian JonesOct 23, 20255.0Stop & Shop is a wonderful grocery store! It’s always clean, well-organized, and easy to navigate. The staff are incredibly friendly and welcoming, making every visit enjoyable. I stopped here with my guide dog to do a bit of shopping, and the experience was fantastic — everyone was kind, respectful, and helpful. The store felt comfortable and accommodating, and the overall atmosphere was positive and inviting. I highly recommend Stop & Shop for a pleasant, hassle-free shopping trip!
- JGJoe GOct 11, 20255.0Very clean
- UTUyen Mai TuongOct 10, 20255.0The waitstaff are highly professional..
Frequently Asked Questions About Stop & Shop
What are the operating hours for Stop & Shop at 291 West Main Street in Smithtown?
Stop & Shop in Smithtown is open every day from 6:00 AM to 10:00 PM.
Does Stop & Shop offer delivery or pickup services?
Yes, Stop & Shop offers both delivery and attended pickup services for customer convenience.
What is the Stop & Shop GO Rewards loyalty program?
The GO Rewards loyalty program provides personalized offers and allows customers to earn points redeemable for gas or groceries at Stop & Shop.
Can I shop online at the Stop & Shop in Smithtown?
Yes, customers can shop online for either delivery or pickup from the Smithtown Stop & Shop.
What community initiatives is Stop & Shop involved in?
Stop & Shop is committed to fighting hunger and runs the School Food Pantry Program to ensure students don’t go to school hungry.
What types of services are available at this Stop & Shop location?
Services include People’s United Bank, Peapod, SCAN IT! Mobile, UPromise, Western Union, Coinstar, and ecoATM.
Is there a bank located near Stop & Shop that can assist with transactions?
People’s United Bank is located nearby and provides banking services to customers, making errands easier during grocery visits.
Are there any nearby gas stations where I can redeem my Stop & Shop GO Rewards points?
You can redeem GO Rewards points for gas at nearby Exxon & Mobil Stations close to Stop & Shop in Smithtown.
What local entertainment options are available near Stop & Shop?
Nearby entertainment includes The Rail bar and Cop Shop Reunion lounge and dance club, ideal for relaxing after shopping.
How can I contact the Stop & Shop on West Main Street for more information?
You can call Stop & Shop at +1 631-366-0038 or visit their webpage at https://stores.stopandshop.com/ny/smithtown/291-west-main-street.