Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.0
703 reviews
5 stars
348
4 stars
174
3 stars
92
2 stars
37
1 star
52
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers frequently praised the store for being clean and well-organized.
Staff Attitude
While many reviews highlighted friendly and helpful staff, there were notable complaints about rudeness from specific employees.
Product Availability
Several customers expressed frustration with items being out of stock or expired, particularly in the deli and produce sections.
Pricing
Many reviews mentioned that the store is perceived as expensive compared to competitors, with some customers suggesting better deals elsewhere.
Customer Service
Mixed feedback on customer service; while some experiences were positive, others reported issues with staff behavior and handling of complaints.
- BJBrian JonesOct 23, 20255.0Stop & Shop is a wonderful grocery store! It’s always clean, well-organized, and easy to navigate. The staff are incredibly friendly and welcoming, making every visit enjoyable. I stopped here with my guide dog to do a bit of shopping, and the experience was fantastic — everyone was kind, respectful, and helpful. The store felt comfortable and accommodating, and the overall atmosphere was positive and inviting. I highly recommend Stop & Shop for a pleasant, hassle-free shopping trip!
- JGJoe GOct 11, 20255.0Very clean
- UTUyen Mai TuongOct 10, 20255.0The waitstaff are highly professional..
- CGClaudette Griffiths-MckenzieOct 1, 20255.0Great place to shop with a wife variety of product
- NFNicole FerrerasAug 8, 20251.0I come here frequently, and every time I go, I receive rude treatment from this person. I don't know if it's discrimination, but I actually asked him once if he had a problem, and all he did was mock me and laugh in my face. The rest of the staff is very friendly, and once they were about to close, he even yelled at me and rushed me, saying it was my fault he couldn't leave, and I felt like he was annoying and very rude. They should pay attention to him because it's not possible for him to receive such mistreatment every time I visit the store, and I always go because I like the place.
Frequently Asked Questions About Stop & Shop
What are the operating hours for Stop & Shop at 291 West Main Street in Smithtown?
Stop & Shop in Smithtown is open every day from 6:00 AM to 10:00 PM.
Does Stop & Shop offer delivery or pickup services?
Yes, Stop & Shop offers both delivery and attended pickup services for customer convenience.
What is the Stop & Shop GO Rewards loyalty program?
The GO Rewards loyalty program provides personalized offers and allows customers to earn points redeemable for gas or groceries at Stop & Shop.
Can I shop online at the Stop & Shop in Smithtown?
Yes, customers can shop online for either delivery or pickup from the Smithtown Stop & Shop.
What community initiatives is Stop & Shop involved in?
Stop & Shop is committed to fighting hunger and runs the School Food Pantry Program to ensure students don’t go to school hungry.
What types of services are available at this Stop & Shop location?
Services include People’s United Bank, Peapod, SCAN IT! Mobile, UPromise, Western Union, Coinstar, and ecoATM.
Is there a bank located near Stop & Shop that can assist with transactions?
People’s United Bank is located nearby and provides banking services to customers, making errands easier during grocery visits.
Are there any nearby gas stations where I can redeem my Stop & Shop GO Rewards points?
You can redeem GO Rewards points for gas at nearby Exxon & Mobil Stations close to Stop & Shop in Smithtown.
What local entertainment options are available near Stop & Shop?
Nearby entertainment includes The Rail bar and Cop Shop Reunion lounge and dance club, ideal for relaxing after shopping.
How can I contact the Stop & Shop on West Main Street for more information?
You can call Stop & Shop at +1 631-366-0038 or visit their webpage at https://stores.stopandshop.com/ny/smithtown/291-west-main-street.