Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Smithtown, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
242 reviews
5 stars
105
4 stars
51
3 stars
23
2 stars
10
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, indicating a lack of attention to detail.
Speed of Service
Customers frequently complained about slow service, particularly during busy hours, leading to long wait times.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in quality, such as stale donuts and poorly prepared items.
Management Issues
Several reviews pointed to poor management practices, including staff treatment and operational inefficiencies.
- CGChristina GroudineOct 20, 20251.0Every time I order - something is either wrong or forgotten.
- FEFiliz ErgunSep 10, 20251.0Poor customer service
- RCRoberto ChavezSep 7, 20252.0The staff saw us and made no effort to serve us. We waited several minutes, and they never served us. September 7, 5:15 PM.
- MGMadge GAug 7, 20252.0It appears this location is under new management. The service especially the drive through experiences such slow service. Always a back up every time I try to pull up in the morning. The line is way too long for it to be worth waiting for. This is a sought out location so I hope this DD figures it out to expedite orders or hire staff that can manage the morning rush.
- VVVanessaJul 25, 20251.0This is probably one of the worst Dunkin’s around. We went after dinner on a Friday evening for donuts and ice cream. They had only FOUR flavors of ice cream and a few flavors of sherbet- I guess the 31 flavors is a thing of the past - CHANGE YOUR LOGO, lol!!! I mean, how do you run out of chocolate and vanilla ice cream?? Astonishing! Donut selection was pathetic - again only a few stale choices. Need better management and maybe pay your employees better so you get people who actually care, and take some pride in what they are serving up.
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' in Smithtown, NY?
Dunkin' in Smithtown, NY is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.
Does Dunkin' in Smithtown offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services during the hours of 6:00 AM to 8:30 PM every day.
What types of meals can I get at Dunkin' Smithtown?
You can enjoy breakfast, lunch, and brunch meals at Dunkin' Smithtown.
Are there any special seasonal drinks available at Dunkin'?
Yes, during the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does Dunkin' Smithtown have a drive-thru?
Yes, this location features a convenient drive-thru for quick service.
Can I order Dunkin' ahead of time using a mobile app?
Yes, you can order ahead for a fast grab and go experience using the Dunkin’ mobile app available on iOS and Android.
What nearby places can I visit for entertainment when I come to Dunkin' Smithtown?
You can visit nearby places like Foley's sports bar or Fired Up DJ Entertainment for event planning and DJ services after your visit to Dunkin'.
Are there any nearby beauty and spa centers close to Dunkin' Smithtown?
Yes, nearby beauty and spa options include Skin Vanity Beauty Studio, Uptown Nail Spa, Nail Spa Palace, Smithtown Barbershop, and Long Island Beauty Bar Aesthetics.
Where can I find nearby places to eat other than Dunkin' in Smithtown?
Nearby dining options include Baskin-Robbins ice cream shop, Ciro's Pizza, Chick-fil-A, Janine's Italian restaurant, and Hauppauge Palace Diner.
What makes Dunkin' Smithtown a good choice compared to competitors like Starbucks or McDonald's?
Dunkin' offers a broad menu including coffee, espresso, donuts, breakfast sandwiches, and tea with quick service options like drive-thru and mobile ordering, serving over 3 million customers daily.