Brand Certified
Dunkin'
3.6(246 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
560 Smithtown BYP, Smithtown, NY
11787, United States
Certified by Dunkin' • Mar 01, 2026
(631) 257-5072
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Smithtown, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
246 reviews
5 stars
106
4 stars
52
3 stars
23
2 stars
11
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, indicating a lack of attention to detail.
Speed of Service
Customers frequently complained about slow service, particularly during busy hours, leading to long wait times.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in quality, with complaints about stale items and poorly prepared drinks.
Management Issues
Several reviews pointed to poor management practices, including staff treatment and operational inefficiencies.
- MSmig sanfFeb 25, 20261.0This place is horrible incompetent workers
- UZUmayma ZamanNov 26, 20252.0we went around 7pm last night and got the new chai latte. the workers were not paying attention to us and only flirting and playing around with each other. we got our drinks and they were made very poorly. the cups were full of ice and too sweet. we did NOT get what we payed for
- CGChristina GroudineOct 20, 20251.0Every time I order - something is either wrong or forgotten.
- FEFiliz ErgunSep 10, 20251.0Poor customer service
- RCRoberto ChavezSep 7, 20252.0The staff saw us and made no effort to serve us. We waited several minutes, and they never served us. September 7, 5:15 PM.
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' in Smithtown, NY?
Dunkin' in Smithtown, NY is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.
Does Dunkin' in Smithtown offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services during the hours of 6:00 AM to 8:30 PM every day.
What types of meals can I get at Dunkin' Smithtown?
You can enjoy breakfast, lunch, and brunch meals at Dunkin' Smithtown.
Are there any special seasonal drinks available at Dunkin'?
Yes, during the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does Dunkin' Smithtown have a drive-thru?
Yes, this location features a convenient drive-thru for quick service.
Can I order Dunkin' ahead of time using a mobile app?
Yes, you can order ahead for a fast grab and go experience using the Dunkin’ mobile app available on iOS and Android.
What nearby places can I visit for entertainment when I come to Dunkin' Smithtown?
You can visit nearby places like Foley's sports bar or Fired Up DJ Entertainment for event planning and DJ services after your visit to Dunkin'.
Are there any nearby beauty and spa centers close to Dunkin' Smithtown?
Yes, nearby beauty and spa options include Skin Vanity Beauty Studio, Uptown Nail Spa, Nail Spa Palace, Smithtown Barbershop, and Long Island Beauty Bar Aesthetics.
Where can I find nearby places to eat other than Dunkin' in Smithtown?
Nearby dining options include Baskin-Robbins ice cream shop, Ciro's Pizza, Chick-fil-A, Janine's Italian restaurant, and Hauppauge Palace Diner.
What makes Dunkin' Smithtown a good choice compared to competitors like Starbucks or McDonald's?
Dunkin' offers a broad menu including coffee, espresso, donuts, breakfast sandwiches, and tea with quick service options like drive-thru and mobile ordering, serving over 3 million customers daily.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website