Dunkin'

3.8
219 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Smithtown, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
235 W. Main St, Smithtown, NY
11787, United States

Hours

Reviews

3.8
219 reviews
5 stars
115
4 stars
37
3 stars
21
2 stars
8
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with instances of rudeness and lack of acknowledgment from staff.

Order Accuracy

Frequent complaints about incorrect orders, including wrong items and poorly made drinks.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the bathrooms.

Staff Performance

Mixed feedback on staff efficiency; some praised friendly service while others noted incompetence and laziness.

Product Quality

Inconsistent quality of food and drinks, with some customers enjoying their orders while others received stale or poorly prepared items.
  • JJ
    JenDar JenDar
    1 day ago
    2.0
    Unwelcoming. No one greets you when you walk in or approach the counter. Not many tables to sit at. Never asked if your order is too stay or go, it just comes in a bag. They should bring back the counters and stools so you can sit and have a cup of coffee in a real mug..
  • RR
    Robert
    Nov 17, 2025
    3.0
    Slow yet sincere service; sat at drive thru for several minutes until acknowledged however order was accurate.
  • OR
    omar rizwan
    Oct 15, 2025
    1.0
    Horrible. I asked specifically for an egg and cheese wrap and no back 4 times in a row, due to religious reasons, but somehow the workers gave me a wrap with bacon and I ate half of it before I noticed, horrible service, horrible place.
  • JG
    Joe G
    Oct 11, 2025
    3.0
    No place to sit
  • RO
    Ryan O'Reilly
    Sep 30, 2025
    1.0
    Nice dirty water to start the morning. Coffee tastes horrible. American runs on Dunkin!

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Smithtown, NY?

This Dunkin' location is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.