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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(222 reviews)

Business Details

235 W. Main St, Smithtown, NY
11787, United States
(631) 360-1236
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Smithtown, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
235 W. Main St, Smithtown, NY
11787, United States

Hours

Reviews

3.9
222 reviews
5 stars
118
4 stars
37
3 stars
21
2 stars
8
1 star
38

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; some praise friendly and efficient service, while others report rudeness and lack of training.

Order Accuracy

There are frequent complaints about incorrect orders and inconsistent drink quality, leading to customer dissatisfaction.

Cleanliness

Several reviews mention unsanitary conditions in the store, particularly in the bathrooms, which negatively impacts customer experience.

Seating Availability

Customers express disappointment over the lack of seating options, making it difficult to enjoy their coffee on-site.

Service Speed

While some customers appreciate fast service, others report long wait times and slow service during peak hours.
  • BF
    Ben Filingeri
    Jan 8, 2026
    5.0
    What a great staff! Dona is amazing and always has my coffee ready!
  • KH
    Karin H.
    Jan 4, 2026
    5.0
    Best Service!!! Great Lattes! Especially MOCHA!
  • JJ
    JenDar JenDar
    Nov 23, 2025
    2.0
    Unwelcoming. No one greets you when you walk in or approach the counter. Not many tables to sit at. Never asked if your order is too stay or go, it just comes in a bag. They should bring back the counters and stools so you can sit and have a cup of coffee in a real mug..
  • RR
    Robert
    Nov 17, 2025
    3.0
    Slow yet sincere service; sat at drive thru for several minutes until acknowledged however order was accurate.
  • OR
    omar rizwan
    Oct 15, 2025
    1.0
    Horrible. I asked specifically for an egg and cheese wrap and no back 4 times in a row, due to religious reasons, but somehow the workers gave me a wrap with bacon and I ate half of it before I noticed, horrible service, horrible place.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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