Dunkin'

3.8
221 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Smithtown, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
235 W. Main St, Smithtown, NY
11787, United States

Hours

Reviews

3.8
221 reviews
5 stars
117
4 stars
37
3 stars
21
2 stars
8
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and incompetence.

Product Consistency

Many customers express dissatisfaction with incorrect orders and inconsistent drink quality, particularly with frozen beverages.

Cleanliness Issues

Several reviews highlight poor cleanliness in the store and restrooms, impacting overall customer experience.

Seating Availability

Customers are frustrated by the lack of seating options, which limits their ability to enjoy their purchases on-site.

Positive Experiences

Despite the negatives, some customers consistently report positive experiences, particularly with specific staff members and the quality of certain drinks.
  • BF
    Ben Filingeri
    4 days ago
    5.0
    What a great staff! Dona is amazing and always has my coffee ready!
  • KH
    Karin H.
    Jan 4, 2026
    5.0
    Best Service!!! Great Lattes! Especially MOCHA!
  • JJ
    JenDar JenDar
    Nov 23, 2025
    2.0
    Unwelcoming. No one greets you when you walk in or approach the counter. Not many tables to sit at. Never asked if your order is too stay or go, it just comes in a bag. They should bring back the counters and stools so you can sit and have a cup of coffee in a real mug..
  • RR
    Robert
    Nov 17, 2025
    3.0
    Slow yet sincere service; sat at drive thru for several minutes until acknowledged however order was accurate.
  • OR
    omar rizwan
    Oct 15, 2025
    1.0
    Horrible. I asked specifically for an egg and cheese wrap and no back 4 times in a row, due to religious reasons, but somehow the workers gave me a wrap with bacon and I ate half of it before I noticed, horrible service, horrible place.

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Smithtown, NY?

This Dunkin' location is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.