Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Smithtown, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer experiences with staff are mixed; some praise friendly and efficient service, while others report rudeness and lack of training.
Order Accuracy
There are frequent complaints about incorrect orders and inconsistent drink quality, leading to customer dissatisfaction.
Cleanliness
Several reviews mention unsanitary conditions in the store, particularly in the bathrooms, which negatively impacts customer experience.
Seating Availability
Customers express disappointment over the lack of seating options, making it difficult to enjoy their coffee on-site.
Service Speed
While some customers appreciate fast service, others report long wait times and slow service during peak hours.
BF
Ben Filingeri
Jan 8, 2026
5.0
What a great staff! Dona is amazing and always has my coffee ready!
KH
Karin H.
Jan 4, 2026
5.0
Best Service!!! Great Lattes! Especially MOCHA!
JJ
JenDar JenDar
Nov 23, 2025
2.0
Unwelcoming. No one greets you when you walk in or approach the counter. Not many tables to sit at. Never asked if your order is too stay or go, it just comes in a bag. They should bring back the counters and stools so you can sit and have a cup of coffee in a real mug..
RR
Robert
Nov 17, 2025
3.0
Slow yet sincere service; sat at drive thru for several minutes until acknowledged however order was accurate.
OR
omar rizwan
Oct 15, 2025
1.0
Horrible. I asked specifically for an egg and cheese wrap and no back 4 times in a row, due to religious reasons, but somehow the workers gave me a wrap with bacon and I ate half of it before I noticed, horrible service, horrible place.
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