Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude service and unprofessional behavior from staff, particularly from management.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and poor attention to detail.
Food Quality
While some customers praised the food as fresh and tasty, others reported issues with cold or improperly prepared items.
Cleanliness
The cleanliness of the dining area and restrooms received mixed reviews, with some customers noting it was clean while others found it dirty.
Speed of Service
Customers appreciated the fast service at times, but there were also complaints about long wait times and slow service during busy hours.
JG
Jnicole G
Nov 7, 2025
2.0
the only reason i’m giving a bad review is because the blonde women whose the manager here is an absolute beast. she’s nasty and down right mean to all her employees. watching her talk down and belittling them even in front of customers makes me never want to go back.
DS
DFRR super
Oct 23, 2025
5.0
Very good to go for lunch
DO
Denise overton
Oct 13, 2025
1.0
The person who was working at the drive thru was so rude. Not once did she say hello, tell me the price of the food or say thank you and goodbye! Not one word!! She should not be working with customers with her rude attitude
BD
Bill DeVoe
Oct 12, 2025
1.0
Unsweetened, UNSWEENTED
ICED TEA. Pay attention. Why is this so hard. Three times I’ve left with sugar water, why is this so hard to grasp?! Not everyone wants 40grams of sugar in liquid form.
BA
B A
Oct 10, 2025
5.0
I had a great experience at this location, I was greeted upon walking in and the cashier was friendly, the manager was also working and she was doing multiple jobs at once, packing food, doing drive through order. Excellent customer service!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Shirley, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Shirley, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (631) 399-1136.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 555 William Floyd Parkway Wendy’s serve breakfast?
Yes, this Wendy’s location in Shirley, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru at 555 William Floyd Parkway?
The drive-thru is open daily from 8:00 AM to 2:00 AM.
Does the Wendy's at 555 William Floyd Parkway offer breakfast?
Yes, this Wendy's location serves breakfast with options like combos, croissants, biscuits, sandwiches, coffee, and sides.
Is delivery available from the Wendy's at 555 William Floyd Parkway?
Yes, delivery is available where supported. You can check delivery options using the Wendy’s app or on order.wendys.com by entering your address.
What payment methods are accepted at Wendy's in Shirley, NY?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Can I order Wendy's food online or via an app?
Yes, you can order online at https://order.wendys.com or use the Wendy's mobile app available in the Apple App Store.
How can I provide feedback or contact the Wendy's at 555 William Floyd Parkway?
You can contact customer care via the Wendy's contact page (wendys.com/contact-us), call 888-624-8140, or call the location directly at (631) 399-1136.
What are some nearby fast food restaurants close to Wendy's at 555 William Floyd Parkway?
Nearby fast food options include Taco Bell, Burger King, Rally’s, Checkers, KFC, and Smack n’ Chick, offering a variety of cuisines should you want alternatives.
Are there nearby attractions or businesses I can visit before or after dining at Wendy's?
Yes, near Wendy’s you can visit places like Nathan's Famous for American food, Baskin-Robbins for ice cream, and the Post Office-Shirley for postal services.
Can I find other services nearby Wendy's like real estate agents or salons?
Yes, around Wendy’s, there are real estate agents like Adrienne Donovan and Renee’ Corcoran, as well as MP Bella Salon for beauty and nail services.
Does Wendy's at 555 William Floyd Parkway have a casual dress code?
Yes, the dress code at Wendy’s is casual, making it a comfortable place to dine in or grab a quick meal.