Wendy's

3.7
1211 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
555 William Floyd Pkwy, Shirley, NY
11967, United States

Hours

Reviews

3.7
1,211 reviews
5 stars
492
4 stars
301
3 stars
176
2 stars
82
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly from management, leading to a negative dining experience.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.

Food Quality

While some customers praised the food as fresh and tasty, others reported receiving cold or improperly prepared items, impacting overall satisfaction.

Cleanliness

Several reviews indicated that the dining area and facilities were not consistently clean, detracting from the overall experience.

Accessibility

Customers appreciated the convenience and accessibility of the location, noting it as a positive aspect of their visits.
  • UU
    Unjhhj
    Jan 1, 2026
    2.0
    Mid
  • RT
    richard towle
    Dec 3, 2025
    3.0
    For fast food, it's better than the rest.
  • JG
    Jnicole G
    Nov 7, 2025
    2.0
    the only reason i’m giving a bad review is because the blonde women whose the manager here is an absolute beast. she’s nasty and down right mean to all her employees. watching her talk down and belittling them even in front of customers makes me never want to go back.
  • DS
    DFRR super
    Oct 23, 2025
    5.0
    Very good to go for lunch
  • DO
    Denise overton
    Oct 13, 2025
    1.0
    The person who was working at the drive thru was so rude. Not once did she say hello, tell me the price of the food or say thank you and goodbye! Not one word!! She should not be working with customers with her rude attitude

Frequently Asked Questions About Wendy's

Is 555 William Floyd Parkway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-thru at 555 William Floyd Parkway?

The drive-thru is open daily from 8:00 AM to 2:00 AM.