Taco Bell

3.6
1524 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 551 William Floyd Parkway in Shirley. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
551 William Floyd Parkway, Shirley, NY
11967, United States

Hours

Reviews

3.6
1,524 reviews
5 stars
631
4 stars
290
3 stars
233
2 stars
96
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of attention to customers.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Food Quality

Customers expressed disappointment with the quality of food, citing cold, stale, or poorly made items.
  • SS
    Strategic Strategy
    4 days ago
    5.0
    Great service. Melanie is the best. 💯❤️‍🔥She is so beautiful.❤️😍She makes the food fast and delicious. She deserves a raise. Without her I don't know what this taco bell location would do.
  • AT
    Austin Tracy
    6 days ago
    1.0
    They’ve literally gotten my order wrong the last 3 times I’ve gone. This has to be the dumbest group of employees ever. Also drive thru legitimately takes 35 minutes.
  • JR
    Jareth Ruiz
    Nov 10, 2025
    1.0
    Took 20 minutes to server a simple order. There was smoke coming out of their kitchen, it looked like a mess back there and they weren’t even doing something to fix it just chatting in the front.
  • RR
    Robert Roughley
    Nov 6, 2025
    1.0
    Do not, do not, do noooot order through a food delivery service. Made the mistake more than once, it could take literal HOURS. Inside of the store you will see a rotating door of delivery drivers checking orders, being told it will take an hour for taco bell to complete the order and walking out. I guess the place is understaffed and they can't deal with delivery+ drive thru?
  • MF
    Michael Francis
    Nov 5, 2025
    1.0
    If you're ready to spend a good part of your day waiting in the drive thru to get food, count yourself lucky because its been 35 mins and im still in line with only 3 cars In front. They guys take forever with each order and just plain ol waste of time.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 551 William Floyd Parkway in Shirley?

Taco Bell at 551 William Floyd Parkway in Shirley is open 24 hours every day of the week.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location has a drive-through available 24/7.