Taco Bell

3.6
1537 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 551 William Floyd Parkway in Shirley. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
551 William Floyd Parkway, Shirley, NY
11967, United States

Hours

Reviews

3.6
1,537 reviews
5 stars
635
4 stars
290
3 stars
233
2 stars
95
1 star
284

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews indicated frequent issues with incorrect orders, including missing items and poorly made food.

Staff Attitude

Feedback highlighted a lack of professionalism among staff, with reports of rudeness and indifference towards customers.

Food Quality

Many customers expressed dissatisfaction with the quality of food, describing it as cold, stale, or poorly prepared.

Management Issues

Several reviews pointed to poor management and staffing problems, contributing to the overall negative experience.
  • AA
    ava
    Dec 30, 2025
    1.0
    i love taco bell but why everytime i get from this location it takes over an hour for me to get my food. INSANE. do better.
  • SJ
    Stephen Finney Jr
    Dec 30, 2025
    1.0
    Don't order pickup on the app unless you'd like to wait an extra hour behind all the doordash and drive thru orders.
  • NN
    Nicolette
    Dec 30, 2025
    1.0
    Drive through now takes more than twice as long because of the new AI order taking bot. There was a line of cars wrapped around the block, a bunch inside trying to order, and by the time I got to the window, they forgot the sauce I had to pay extra for. People don’t understand these systems and the bot doesn’t understand nuance.
  • LD
    Lucien DeNeve
    Dec 29, 2025
    1.0
    They didn’t start making my mobile order until after I walked in when it was supposed to be done. I then stood there for 40 minutes like an idiot instead of just walking out when they said they would start making my food when I walked in.
  • SS
    Slim Shady
    Dec 12, 2025
    2.0
    Waiting 2 hours at Taco Bell for a simple lunch wasn't exactly how I planned my day. Food was cold, no sour cream and when I got my food the bottom of my taco was falling apart. Reminded service repeatedly about the whereabouts of my order to get multiple excuses.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 551 William Floyd Parkway in Shirley?

Taco Bell at 551 William Floyd Parkway in Shirley is open 24 hours every day of the week.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location has a drive-through available 24/7.