Business Details
About
Mexican Restaurant
Chipotle Shirley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.5
334 reviews
5 stars
87
4 stars
32
3 stars
21
2 stars
30
1 star
164
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including uncooked rice, cold food, and missing ingredients.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty counters and a lack of cleanliness.
Portion Sizes
Numerous reviews mentioned that portion sizes were consistently small and not reflective of what was paid for.
Management
Feedback indicated that management issues were prevalent, with complaints about staff training and overall management effectiveness.
- STsandra tasconDec 13, 20255.0We eat here regularly because the food is always delicious. Today, we especially noticed that the management has made some changes. It seems they're now taking more time to keep the place clean and tidy. This makes the experience even more pleasant, in addition to the excellent service we received.
- BBBlahDec 6, 20251.0I watched in horror as the cashier handled money and then went straight to prepping orders without washing or changing gloves. I left so fast it should’ve broken the sound barrier. Absolutely nasty—don’t eat here unless you enjoy taking risks with your health.
- GBGillian BaezDec 2, 20251.0For some reason at 5:30 pm they’re only taking online orders? They locked the front door and won’t even give people the courtesy of telling them to walk around to the side door, me and my husband had to ask if it was supposed to be locked and we had to tell the woman to go around to the side. This location doesn’t even close until 11pm!!!!! We also weren’t allowed to eat in the Chipotle. What?? Such poor service, the food was good though.
- CSCarly StepnowskiNov 11, 20251.0Sad that they wouldn’t start the veterans promotion earlier as by 4 it’s already dark and my elderly grandfather who served for YOUR country has a hard time after dark. Will not be coming back. Do better for those who served for your country and safety.
- BRBryan RojasNov 6, 20251.0Stacy fix your damn attitude you don’t wanna work don’t work no more….i went in simple order they was low on rice didn’t know she gave me a stare after that got nasty with me
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill Shirley located?
Chipotle Mexican Grill Shirley is located at 800 Montauk Hwy, Suffolk, Shirley, NY 11967, US.
What are the opening hours for Chipotle Mexican Grill in Shirley?
Chipotle Shirley is open daily from 10:45 AM to 11:00 PM.
What kind of food does Chipotle Mexican Grill in Shirley serve?
Chipotle offers fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
Does Chipotle Shirley offer online ordering?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill Shirley?
You can reach the restaurant by phone at +1 631-657-4098 or email at NY.3549.Shirley@chipotle.com.
Is Chipotle Mexican Grill in Shirley supportive of the LGBTQ community?
Yes, Chipotle Shirley welcomes LGBTQ customers and promotes an inclusive environment.
What nearby places can I visit after dining at Chipotle Shirley?
After your meal at Chipotle Shirley, you might want to visit Nonna Mia Pizza, Gerardo's Pizza & Pasta, or Casa Gia for Italian cuisine, or stop by Best Market or Lidl for groceries.
Are there any convenient retail stores near Chipotle Shirley?
Yes, Cricket Wireless for mobile needs, Dollar Tree for discounts, and Sherwin-Williams for hardware supplies are located nearby.
Where can I find postal services near Chipotle Shirley?
You can access postal services at the United States Postal Service, US Post Office, or Post Office-Shirley, all close to Chipotle Mexican Grill.
What other dining options are available near Chipotle at Shirley?
Nearby dining alternatives include KFC, Checkers, Smack n' Chick, Jersey Mike's Subs, Boston Market, Rally's, and Sonic Drive In for a variety of fast food and casual meals.