Business Details
About
Mexican Restaurant
Chipotle Shirley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.5
331 reviews
5 stars
86
4 stars
31
3 stars
21
2 stars
30
1 star
163
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues like cold, undercooked rice, and dry or poorly prepared meat.
Portion Sizes
Many reviews highlighted small portion sizes, with customers frequently feeling shortchanged on their orders.
Customer Service
Service quality varied significantly, with some staff being friendly and attentive, while others displayed poor attitudes and rudeness.
Cleanliness
Several customers noted that the restaurant was often dirty, with complaints about the state of the counters and overall hygiene.
Order Accuracy
Numerous reviews mentioned frequent mistakes with orders, both in-store and for online pickups, leading to customer frustration.
- CSCarly StepnowskiNov 11, 20251.0Sad that they wouldn’t start the veterans promotion earlier as by 4 it’s already dark and my elderly grandfather who served for YOUR country has a hard time after dark. Will not be coming back. Do better for those who served for your country and safety.
- BRBryan RojasNov 6, 20251.0Stacy fix your damn attitude you don’t wanna work don’t work no more….i went in simple order they was low on rice didn’t know she gave me a stare after that got nasty with me
- CLcaislyn loveOct 22, 20255.0ROBIN IS DA GOAT and i love this chipotle
- JLJordan LoftonOct 21, 20255.0Me and my brother Tyler went here the other day, the store looked amazing and the food was delicious! Great customer service too!
- MMMattOct 20, 20255.0Not sure what's with the negative reviews. Nice staff, generous portions every time I've been, and close by!
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill Shirley located?
Chipotle Mexican Grill Shirley is located at 800 Montauk Hwy, Suffolk, Shirley, NY 11967, US.
What are the opening hours for Chipotle Mexican Grill in Shirley?
Chipotle Shirley is open daily from 10:45 AM to 11:00 PM.
What kind of food does Chipotle Mexican Grill in Shirley serve?
Chipotle offers fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
Does Chipotle Shirley offer online ordering?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill Shirley?
You can reach the restaurant by phone at +1 631-657-4098 or email at NY.3549.Shirley@chipotle.com.
Is Chipotle Mexican Grill in Shirley supportive of the LGBTQ community?
Yes, Chipotle Shirley welcomes LGBTQ customers and promotes an inclusive environment.
What nearby places can I visit after dining at Chipotle Shirley?
After your meal at Chipotle Shirley, you might want to visit Nonna Mia Pizza, Gerardo's Pizza & Pasta, or Casa Gia for Italian cuisine, or stop by Best Market or Lidl for groceries.
Are there any convenient retail stores near Chipotle Shirley?
Yes, Cricket Wireless for mobile needs, Dollar Tree for discounts, and Sherwin-Williams for hardware supplies are located nearby.
Where can I find postal services near Chipotle Shirley?
You can access postal services at the United States Postal Service, US Post Office, or Post Office-Shirley, all close to Chipotle Mexican Grill.
What other dining options are available near Chipotle at Shirley?
Nearby dining alternatives include KFC, Checkers, Smack n' Chick, Jersey Mike's Subs, Boston Market, Rally's, and Sonic Drive In for a variety of fast food and casual meals.