Eastern Pavilion

4.2
414 reviews

About

Asian Fusion Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Eastern Pavilion
750 NY-25A, Setauket- East Setauket, NY
11733, United States

Hours

Reviews

4.2
414 reviews
5 stars
274
4 stars
54
3 stars
17
2 stars
17
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service, particularly highlighting staff members like Wilson and Selina.

Food Quality

The food received numerous compliments for being fresh, flavorful, and well-prepared, with specific dishes like sushi and tangerine chicken being favorites.

Atmosphere

The restaurant's ambiance was frequently described as beautiful and welcoming, contributing positively to the dining experience.

Inconsistencies

Some reviews noted issues with order accuracy and food temperature, particularly during busy times, suggesting a need for improved management during peak hours.

Management Changes

Recent management changes have been positively received, with many customers noting improvements in both food and service quality.
  • ML
    Matthew Lafond
    2 days ago
    1.0
    This was my first time there. Service was terrible. There was 4 people in my party and our meals came out at all different times. My wife’s meal came out 20 minutes after everyone else’s and all meals were cold. Waited another 15 plus minutes to get my bill I WOULD NOT RECOMMEND THIS RESTAURANT TO ANYONE. Go to White Castle, you’ll get better service and a better meal.
  • DH
    Donna Higgins
    3 days ago
    1.0
    Cold food brought out at all different times .. service horrible 20 minutes to get check waiter never came back to see if we needed anything or so we could tell him the food was ice cold !! Never going back there !!
  • BB
    Brian Bernstein
    Jan 5, 2026
    5.0
    Fast, high-quality food and consistently excellent. It’s my favorite spot in the area for both delivery and eating in, which is always pleasant. I order from here every few days.
  • CH
    Clifford Hasin
    Dec 26, 2025
    1.0
    We went for Christmas and it will be our last visit. Many people complained here are some highlights The soup and tea had been served cold Insects found dead on salad bowl Missing orders from table Long waits Dirty plates A few of the meals were ok I have been going for decades but this place needs to be put under new management I will and suggest you avoid I spoke to the manager and he knew the restaurant was failing
  • MR
    Muybonito Ricardo
    Dec 25, 2025
    1.0
    I know Christmas night is a crazy night. I ordered my food at 5pm. They said it’ll be ready at 5:30pm, then texted me it’ll be ready at 7:03pm. Up till here, my feedback is that I wish they would’ve said something in their websites about waiting times. I wait. 7:03 I call, “Your food will be ready in 20 min” 7:23 I show up, “In 10 minutes” They give me my food. I make the mistake to not check the bag. Go home. The order is missing one OF TWO items. TWO ITEMS. I call. “Come back, I’ll have it ready for you” I come back. I’ve been waiting here for 15 minutes for an order of Sesame Tofu. I would’ve been content if you guys offered me an extra drink, and extra order of rice, damn, 10 more fortune cookies. No place or food is worth this much wait. I used to be a Kitchen Manager, my advice would be: when you’re so far behind turn off your ordering apps, for 20 min, catch up, turn them back on again. It works, and you don’t lose that much money. Peace

Frequently Asked Questions About Eastern Pavilion

What are the regular business hours of Eastern Pavilion?

Eastern Pavilion is open Monday through Thursday and Sunday from 11:30 AM to 10:30 PM, and on Friday and Saturday from 11:30 AM to 11:30 PM.

Does Eastern Pavilion offer delivery and in-store pickup services?

Yes, Eastern Pavilion offers both in-store pickup and delivery services.