Many customers praised the attentive and friendly service, particularly highlighting staff members like Wilson and Selina.
Food Quality
The food received numerous compliments for being fresh, flavorful, and well-prepared, with specific dishes like sushi and tangerine chicken being favorites.
Atmosphere
The restaurant's ambiance was frequently described as beautiful and welcoming, contributing positively to the dining experience.
Inconsistencies
Some reviews noted issues with order accuracy and food temperature, particularly during busy times, suggesting a need for improved management during peak hours.
Management Changes
Recent management changes have been positively received, with many customers noting improvements in both food and service quality.
ML
Matthew Lafond
2 days ago
1.0
This was my first time there. Service was terrible. There was 4 people in my party and our meals came out at all different times. My wife’s meal came out 20 minutes after everyone else’s and all meals were cold.
Waited another 15 plus minutes to get my bill
I WOULD NOT RECOMMEND THIS RESTAURANT TO ANYONE.
Go to White Castle, you’ll get better service and a better meal.
DH
Donna Higgins
3 days ago
1.0
Cold food brought out at all different times .. service horrible 20 minutes to get check waiter never came back to see if we needed anything or so we could tell him the food was ice cold !! Never going back there !!
BB
Brian Bernstein
Jan 5, 2026
5.0
Fast, high-quality food and consistently excellent. It’s my favorite spot in the area for both delivery and eating in, which is always pleasant. I order from here every few days.
CH
Clifford Hasin
Dec 26, 2025
1.0
We went for Christmas and it will be our last visit. Many people complained here are some highlights
The soup and tea had been served cold
Insects found dead on salad bowl
Missing orders from table
Long waits
Dirty plates
A few of the meals were ok
I have been going for decades but this place needs to be put under new management I will and suggest you avoid I spoke to the manager and he knew the restaurant was failing
MR
Muybonito Ricardo
Dec 25, 2025
1.0
I know Christmas night is a crazy night.
I ordered my food at 5pm. They said it’ll be ready at 5:30pm, then texted me it’ll be ready at 7:03pm.
Up till here, my feedback is that I wish they would’ve said something in their websites about waiting times.
I wait.
7:03 I call, “Your food will be ready in 20 min”
7:23 I show up, “In 10 minutes”
They give me my food. I make the mistake to not check the bag.
Go home. The order is missing one OF TWO items. TWO ITEMS.
I call. “Come back, I’ll have it ready for you”
I come back. I’ve been waiting here for 15 minutes for an order of Sesame Tofu.
I would’ve been content if you guys offered me an extra drink, and extra order of rice, damn, 10 more fortune cookies.
No place or food is worth this much wait.
I used to be a Kitchen Manager, my advice would be: when you’re so far behind turn off your ordering apps, for 20 min, catch up, turn them back on again.
It works, and you don’t lose that much money.
Peace
What are the regular business hours of Eastern Pavilion?
Eastern Pavilion is open Monday through Thursday and Sunday from 11:30 AM to 10:30 PM, and on Friday and Saturday from 11:30 AM to 11:30 PM.
Does Eastern Pavilion offer delivery and in-store pickup services?
Yes, Eastern Pavilion offers both in-store pickup and delivery services.
What types of cuisine can I expect at Eastern Pavilion?
Eastern Pavilion serves Asian fusion cuisine including Chinese, sushi, seafood, Thai, vegetarian options, and also offers noodle and soup dishes.
Where is Eastern Pavilion located?
Eastern Pavilion is located at 750 NY-25A, Setauket- East Setauket, NY 11733, USA.
How can I view the menu or place an order online at Eastern Pavilion?
You can view the menu and place an order online at https://eprestaurant.com/menu.
What is the price range at Eastern Pavilion?
The price range at Eastern Pavilion is rated as 'Two', indicating moderate pricing.
Does Eastern Pavilion have a website and contact number?
Yes, the website is https://eprestaurant.com and the main phone number is +1 631-751-1888.
Are there any real estate agencies close to Eastern Pavilion?
Yes, several real estate agencies are nearby, including Patricia R Shaffer, Nancy DeMartinis, Realty Connect USA, and Signature Premier Properties, among others. This could be convenient if you are visiting the area for property matters and want to dine nearby.
What wellness or spa services are near Eastern Pavilion?
Nearby, you can find Vita Whole Body Care, which offers acupuncture and beauty salon services. It's a great option for relaxation before or after your meal at Eastern Pavilion.
Are there other restaurants near Eastern Pavilion where I can explore different cuisines?
Yes, nearby dining options include East Coast Burrito Co. for Mexican cuisine, Xiao Si Chuan, and Sichuan Garden for Chinese dishes, and Dominos Pizza for pizza, giving you a variety of choices before or after visiting Eastern Pavilion.