Dunkin'

3.8
903 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Seneca Falls, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2014 Route 5 And 20, Seneca Falls, NY
13148, United States

Hours

Reviews

3.8
903 reviews
5 stars
403
4 stars
207
3 stars
116
2 stars
62
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Staff Attitude

Feedback indicates a mix of friendly and rude staff interactions, with some customers experiencing unhelpful or dismissive behavior.

Order Accuracy

There are numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Several reviews mentioned issues with food quality, including stale items and poorly prepared drinks.

Cleanliness

Customers noted that the location often appeared dirty and unkempt, affecting their overall experience.
  • CF
    CreekSide Farm
    Dec 31, 2025
    2.0
    The joint is filthy! The entryway looks like it hasn't been cleaned in a while. I wonder how it looks out back where the customers can't see..
  • KL
    Kathryn Lewis
    Dec 5, 2025
    4.0
    It takes too long to go through the drive thru. I actually have sat in the line for 1 hour
  • CD
    Caitlin D'Agostino
    Nov 21, 2025
    1.0
    Extremely rude employees, Extremely long wait, my drink sat behind the counter forever just waiting on my donut holes only for my donut holes not to even have all the flavors that assorted should have. Absolutely awful experience, and I was not the only customer that was unimpressed.
  • TJ
    Tallz Juelz
    Nov 13, 2025
    5.0
    Friendly staff food n drink always on point
  • PS
    Prabha Shankar
    Sep 3, 2025
    4.0
    Good store with attentive staffs, good food , accessible , on a very much needed area, parking is accessible with few spots.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Seneca Falls?

Dunkin' in Seneca Falls is open from 4:00 AM to 8:00 PM Monday through Friday, and from 5:00 AM to 8:00 PM on Saturdays and Sundays.

Does this Dunkin' location offer delivery and pickup options?

Yes, Dunkin' in Seneca Falls offers both curbside pickup and delivery services.