Five Guys

Reviews

• SM

  Sal Milanese

  6 days ago
  1.0
  As a delivery driver, this place is hands down one of the worst experiences you can have. There’s absolutely no respect for drivers’ time. Orders are not started until the driver physically arrives, which means you’re almost guaranteed to wait 15–20 minutes minimum every single time. Tonight was a reminder of why I avoid this place like the plague. It was a slow night, so I gave it another shot after about a year—and nothing has changed. Same situation: a crowd of 8–10 drivers all standing around waiting because nothing is prepared in advance. What makes it worse is the complete lack of consideration. Drivers often have multiple orders or food already in their car, and delays like this affect not just us, but the customers as well. This isn’t just one bad location either—it seems to be a consistent issue across Five Guys in general. At this point, delivery platforms should seriously reconsider working with places that operate like this. It’s inefficient, frustrating, and incredibly disrespectful to the people keeping their delivery orders moving.
• QT

  Queenmama Toca

  Apr 10, 2026
  1.0
  Went to pick up my food only black person in the store. Food was ready when I walked in. They served everyone but me. I had to walk up to the counter he handed me half my order only. Horrible service
• RG

  Ryan Goldstein

  Mar 21, 2026
  5.0
  It's 5 guys everything was as expected.
• SO

  Sheila Oleoi

  Feb 17, 2026
  1.0
  Today was supposed to be to be buy one get one free burger. Nothing was working on the app and the workers didn’t know anything. The supposed guy in charge didn’t know anything I was just so confused. Also when we came in all the tables were dirty.
• BP

  Bradly Penalvert

  Jan 4, 2026
  5.0
  My experience with the young blonde girl working as a cashier was genuinely exceptional, and my book group loves her. In a world where everyday errands often feel rushed and impersonal, she stands out as someone who brings warmth, professionalism, and efficiency to her role. From the moment I approached her register, it was clear that she takes pride in her work and truly cares about the people she serves. She works with impressive efficiency. Each transaction is handled smoothly and confidently, keeping the line moving without ever making customers feel hurried or overlooked. What makes her efficiency even more remarkable is that it never comes at the cost of kindness. She balances speed with attentiveness, ensuring everything is done correctly while still engaging with customers in a friendly way. One of her most memorable qualities is her smile. It is warm, genuine, and immediately uplifting. That simple gesture transforms a routine checkout into a positive experience. It creates a welcoming atmosphere and leaves customers feeling appreciated rather than just processed. When I shared my experience with my book group, everyone agreed that she is the best. Several members mentioned having similar experiences and spoke highly of her consistency and attitude. We all believe that employees like her deserve recognition for the difference they make every day. Her dedication, efficiency, and kindness make her an asset to her workplace, and she truly deserves a raise for the outstanding work she does.

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