Chipotle Mexican Grill

3.8
602 reviews
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About

Mexican Restaurant
Chipotle Selden is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
261 Middle Country Rd, Selden, NY
11784, United States

Hours

Reviews

3.8
602 reviews
5 stars
308
4 stars
109
3 stars
51
2 stars
25
1 star
109

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked rice, stale chips, and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and food debris on the floor.

Portion Sizes

Customers frequently mentioned dissatisfaction with portion sizes, feeling that they were skimped on ingredients for the price paid.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • EB
    emma budriss
    2 days ago
    1.0
    I doordashed from here and the order was completely wrong, and had to get a refund. Then a separate time weeks later, I do a pick up order here and its someone else's order inside my bag so I had to drive all the way back. This location has an issue with making sure people are getting their correct order. Its almost like if you aren't getting it at the place and watching while they're doing it, they don't care and you wont get the right order.
  • MW
    Ma Williams
    Nov 10, 2025
    1.0
    3 people on break at the same time, no one is helping, we’ve been standing for 15+ min and no one is working the counter.
  • DS
    D Spooner
    Nov 9, 2025
    1.0
    Just spent $30 on two bowls and it was not edible. The meat was cold. The rice was hard. I must’ve gotten last night’s leftover. The server put globs of sour cream. This food was just awful. I will never be back going to stick with more authentic Tex mex in the area instead.
  • CC
    Christina
    Nov 1, 2025
    1.0
    Awful customer service. Place seems very unorganized. The portion size was small and the rice was hard. Will not be returning to this location.
  • JJ
    John
    Nov 1, 2025
    5.0
    Food is good. I ordered food at the wrong time. When I realized it was while going there. I went in and asked if they could expedite my order. They told me I had to two orders in front and they would start mine. I was and told them that is fine. My mistake doesn't make it their problem.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Selden serve?

Chipotle Selden offers a fast-casual Mexican menu with customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the hours of operation for Chipotle Mexican Grill in Selden?

The Selden location is open daily from 10:45 AM to 11:00 PM.