While many customers praised the food as delicious and fresh, several reported issues with blandness, incorrect orders, and declining quality over time.
Service Issues
Numerous reviews highlighted poor customer service, including incorrect orders, lack of apologies for mistakes, and unhelpful staff.
Consistency
Customers expressed frustration over inconsistent experiences, with some visits being excellent while others were disappointing, particularly regarding order accuracy.
Value for Money
Some customers felt that the prices were reasonable for the quality, while others felt that portion sizes and food quality did not justify the cost.
NM
Nayely “Nay” Mejía
Dec 28, 2025
5.0
You can order a taco tray at BLUE TORTILLA!!!💙
CC
Caroline Colbert
Dec 27, 2025
5.0
Food is always delicious! But the service is even better! Always look forward to our next meal at Blue Tortilla! Thank you so much ❤️
RM
Rich Magnani
Nov 25, 2025
1.0
Way too salty. Not the same…thru it out. Mabe Nextime
SR
Stephanie Rao
Nov 21, 2025
1.0
Called at 8:50 pm on a Friday and asked for delivery , they said they can’t deliver cause they close at 10 and don’t have a driver . Very disappointed when it’s a Friday night and wanted to order over 1 hour before close for a gathering with friends . Girl on the phone sounded like she was sleeping and turned down an order for 8 people .
Frequently Asked Questions About Blue Tortilla Fresh Mexican Grille
What are the regular operating hours for Blue Tortilla Fresh Mexican Grille?
Blue Tortilla Fresh Mexican Grille is open from 11:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:00 PM on Sundays.
During which hours is delivery available at Blue Tortilla Fresh Mexican Grille?
Delivery service is available daily from 11:00 AM to 9:30 PM, except on Sundays when it ends at 8:30 PM.
Can I pick up my order in-store at Blue Tortilla Fresh Mexican Grille?
Yes, Blue Tortilla Fresh Mexican Grille offers in-store pickup as one of its services.
What are the takeout hours for Blue Tortilla Fresh Mexican Grille?
Takeout orders can be placed daily from 11:00 AM to 9:30 PM, with Sunday hours ending at 8:30 PM.
Where is Blue Tortilla Fresh Mexican Grille located?
The restaurant is located at 1070 Middle Country Rd, Selden, NY 11784, United States.
What types of cuisine and food categories does Blue Tortilla Fresh Mexican Grille offer?
Blue Tortilla Fresh Mexican Grille serves Mexican, Tex-Mex, fusion, Latin American cuisine, with options including tacos, burritos, vegetarian dishes, desserts, and caters to families as well.
How can I view the menu or place an order online for Blue Tortilla Fresh Mexican Grille?
You can view the menu and place orders online by visiting https://bluetortillagrille.com/menu.
Are there any nearby restaurants where I could grab a different cuisine after visiting Blue Tortilla Fresh Mexican Grille?
Yes, China East, an Asian and Chinese restaurant, and MELTology Grilled Cheese, an American burger restaurant, are located near Blue Tortilla Fresh Mexican Grille for alternative dining options.
What nearby services in the area might be convenient to visit along with Blue Tortilla Fresh Mexican Grille?
Near the restaurant, you will find services like Prestige Barber Shop and Spa, Ilana Spa, and The UPS Store 5345, which can be convenient for grooming or shipping needs during your visit.
Are there any nearby shopping or recreational places around Blue Tortilla Fresh Mexican Grille?
Yes, the Shopping at 1070 Middle Country Plaza shopping center is nearby, along with Selden Bikes, a bicycle shop, and Superior Bowling Supply for recreational shopping.