I went to the drive-through for a simple order, a kid meal with just cheese on the bun, No meat or anything else. The girl, taking orders, took her three times to get it right, And I apologized that I couldn’t understand hert.
when I went to the window she
Asked me something four times and again we couldn’t understand her! She was asking just cheese on the bun. OK that’s what I asked for., She was preoccupied joking with another employee. I paid her and I said to my granddaughter, let’s pull over to make sure it’s right and something told me to check my receipt, only to find out she didn’t return my credit card.. Had I not pulled over in the parking lot I would’ve went home to North Bellmore to have to go back to get my card .!
This was a very frustrating deal, I walked to the window with a smug look on her face she handed me my card! I didn’t have to ask for it.
Right from my car I called this location. Spoke to the manager. He didn’t pay attention to a word I said and yes, I speak clear English and he’s asking employees if anybody found a credit card.? I raised my voice because I couldn’t believe he’s asking if anyone found my card. It was all so frustrating.!
First of all as a manager, you don’t put someone at the window with a broken accent. I called him and her a name.,, Not the worst in the book, he was trying to resolve something for me, but I don’t know what all I needed was for him to listen!
I apologize for raising my voice and for what I call him it’s so not my style and I truly love feeling terrible.
But chezz man get your act together!