Dunkin'

Reviews

• CH

  Christine Van Houten

  Jan 4, 2026
  1.0
  I went here last night at 8:15pm to get my parents a cup of coffee. The hours on Google say they are open until 9pm as do the hours posted on the door, yet I was told they were closed. I am a 2 minute walk to this location and they have lost my business forever. I will now only be going to the dunkin on glen head rd. A business should be open for the hours listed, otherwise, it is not reliable. I won't be wasting my time or money here any longer.
• RR

  Rebecca Rogak

  Aug 20, 2025
  2.0
  I totally get being overworked as the only employee staffed at a store, but it wasn't necessary to get angry and loudly argue at me when there was a miscommunication/misunderstanding about what I ordered. Employee today Wednesday 4:30pm was upset with me for "confusing" him by changing my initial order [before he got the drink started], which I had only done because when I asked for a frozen coffee he looked back at the machine all sad-like, so I truly thought I was making it easier for him by changing my order to a non frozen coffee latte. This was apparently also a problem, somehow. Again, drink hadn't been started yet. He makes me a drink that we had not discussed but I could see that there was a miscommunication or misunderstanding. Not a big deal, this happens. I could understand the confusion because I had asked for the new Cereal Milk Latte, iced and with oatmilk, but he told me it could not be made with oatmilk and was a dairy beverage. I replied with, "oh ok, no worries, I'll take the drink as-is," referring to the Cereal Milk Latte. I had also asked if that drink had espresso in it and he said yes. However the drink I was given was a regular iced latte with oatmilk and no espresso. When I asked him if my drink was the Cereal Milk Latte, that's when he got frustrated and upset with me, told me I confused him, and then he started listing random drink ingredients to, I guess, imply that my order was confusing? He specifically included matcha and almond milk in this list, which I didn't mention at all, but the previous customers did order. He did make me a new drink that was correct, in a passive aggressive silence before handing it to me and scolding me one last time, saying I need to have my mind made up when I order. The rest of the interaction was me gentle-parenting this fully grown man into the possibility of not yelling across the store at me because he made a mistake. Neither shocked nor surprised but annoyed at the very least. Will not be back to this location. Don't yell at women (or anyone.)
• MB

  Melissa B

  Aug 6, 2025
  1.0
  A simple order of a cappuccino with almond milk no sugar turned no froth and vanilla almond milk. Disgusting
• CB

  CE Behr

  Sep 5, 2022
  4.0
  Very nice. Never really that crowded when I've been there and they're very quick getting you back out the door. Excellent convenient location. Quick pull in pull out. Thank you very much!

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