Dunkin'

3.6
300 reviews
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Business Details

17 Mohawk Ave, Scotia, NY
12302, United States
(518) 382-0499
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Scotia, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
17 Mohawk Ave, Scotia, NY
12302, United States

Hours

Reviews

3.5
300 reviews
5 stars
125
4 stars
54
3 stars
43
2 stars
17
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and slow service.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and a lack of attention to cleanliness.

Order Accuracy

Many customers expressed frustration with incorrect orders, both for in-store and mobile orders, indicating a consistent issue with order fulfillment.

Staffing Issues

Numerous reviews highlighted understaffing as a major problem, leading to long wait times and poor service.

Mixed Experiences

While some customers praised friendly staff and good food, these positive experiences were overshadowed by the overall negative feedback.
  • II
    Ivan Irizarry
    Dec 20, 2025
    1.0
    If this is the dunkin in Scotia rite after crossing bridge. The WORST DUNKIN in capital region! Couldn't make a cup of coffee,or sandwich correctly, even with the exact directions! Horrible, Horrible dunkin donuts,n i love my dunkin!! Wont never ever spend my money at that again! Customers waiting while employees in back laughing it up! Just unreal!
  • EM
    Emilie McClymonds
    Nov 21, 2025
    1.0
    This Dunkin is seriously the worst. I have never received the correct order here. Sometimes they give you the mobile walk in orders at the drive through. So disorganized and the food is always messed up.
  • NN
    Nicole
    Nov 1, 2025
    3.0
    When eating inside the dining room, I saw a teeth on the table. And when I asked for a donut , they gave me 2 instead. This place need to be cleaned.
  • IR
    izabella riegel
    Oct 11, 2025
    1.0
    terrible attitude from the workers, service is rude and slow even when not busy. staff has breakdowns in front of guests on multiple occasions and the quality of the food and beverages has gone down drastically in the past few months. highly disappointed management needs nicer employees.
  • KL
    Kate Lippiello
    Oct 6, 2025
    2.0
    This is probably the most disorganized slow Dunkin’ Donuts in the area. They never have enough people working on the inside, which causes the drive-through to back up and I swear they don’t start making your order until you pull up to the window. There are a few pleasant people who work out here the rest have an attitude. I only go here because it’s the only one on my way to work in the morning any other time I’m out I need to stop at Dunkin. This is not the one to go to.
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Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Scotia, NY?

Dunkin' in Scotia, NY is open every day from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.