Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Scotia, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
299 reviews
5 stars
125
4 stars
54
3 stars
43
2 stars
16
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders and poor food quality, with many customers expressing frustration over repeated mistakes.
Service Speed
Consistent issues with slow service, both in-store and drive-thru, causing long wait times for customers.
Staffing Issues
Customers noted that the location is often understaffed, contributing to delays and poor service.
Mixed Experiences
While some customers praised friendly staff and good food, these positive experiences were overshadowed by numerous negative reviews.
- EMEmilie McClymonds2 days ago1.0This Dunkin is seriously the worst. I have never received the correct order here. Sometimes they give you the mobile walk in orders at the drive through. So disorganized and the food is always messed up.
- NNNicoleNov 1, 20253.0When eating inside the dining room, I saw a teeth on the table. And when I asked for a donut , they gave me 2 instead. This place need to be cleaned.
- IRizabella riegelOct 11, 20251.0terrible attitude from the workers, service is rude and slow even when not busy. staff has breakdowns in front of guests on multiple occasions and the quality of the food and beverages has gone down drastically in the past few months. highly disappointed management needs nicer employees.
- KLKate LippielloOct 6, 20251.0This is probably the most disorganized slow Dunkin’ Donuts in the area. They never have enough people working on the inside, which causes the drive-through to back up and I swear they don’t start making your order until you pull up to the window. There are a few pleasant people who work out here the rest have an attitude. I only go here because it’s the only one on my way to work in the morning any other time I’m out I need to stop at Dunkin. This is not the one to go to.
- CSChrissie ShraderSep 7, 20255.0My favorite Dunkin in the area, not just because it’s only about 0.5 miles from my house. The ladies that work here are so sweet! I always order using the mobile app so they know who I am when I get there. I always get greeted with a smile and a good morning. 10/10 wonderful
Frequently Asked Questions About Dunkin'
What are the regular opening hours of Dunkin' in Scotia, NY?
Dunkin' in Scotia, NY is open every day from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What are some holiday drinks currently available at Dunkin'?
The holiday menu features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order Dunkin' products ahead of time via their mobile app?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab-and-go experience or drive-thru service.
What types of meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, brunch, and lunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
What payment methods does Dunkin' accept?
Dunkin' accepts both debit and credit cards for payment.
Is there free Wi-Fi available at this Dunkin' location?
Yes, Dunkin' in Scotia offers free Wi-Fi to its customers.
What nearby place can I visit if I want to enjoy a historical landmark after my Dunkin' visit?
You can visit the Abraham Glen House, a landmark and historical building with a library and fountain, located nearby.
If I'm planning a visit to Dunkin', are there other quick food options nearby?
Yes, Ming's Flavor Chinese Restaurant, offering fast food and Chinese cuisine, is nearby for additional quick dining options.
Is there a place nearby where I can pick up groceries or gas before or after visiting Dunkin'?
Yes, XtraMart Convenience Stores, which offer groceries and gas, as well as Mobil gas station, are nearby for your convenience.