Dunkin'

3.7
432 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Schodack, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1792 Columbia Tpke, Schodack, NY
12033, United States

Hours

Reviews

3.7
432 reviews
5 stars
178
4 stars
106
3 stars
58
2 stars
27
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning stale items and poor preparation.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the bathrooms and food handling.

Staff Attitude

While some reviews praised friendly staff, others noted inconsistency in service and a lack of professionalism.
  • DS
    Dee Satisfied (SportsFan1)
    Nov 8, 2025
    1.0
    This place has gone way downhill! Route 4 is 1000% better! The food here is ok if you get all of it and don’t bother with uber. Every time I order through Uber items are missing and it gets old! Uber wont even accept my disputes anymore because that’s how many have been filed against this Dunkin for missing items and they refuse to own up to it. And it’s Dunkin’s job to make sure all of your food is ready for pickup from the driver PER Uber. If you do get your food, you can guarantee the croissants are burnt- every time! This is true for drive through as well. It’s really annoying! I expect to get the food I pay for! Find another location to go to. This one is sub par at best and will screw you out of your money no matter how you order.
  • JC
    Jason Cartwright
    Oct 13, 2025
    1.0
    Walked in around 2pm Monday 10/13/25. 5 workers there. 2 seemed to be on break sitting at table, saw me, and went right back to there phones. That leaves 3 behind counter, not one acknowledged me for at least 3 minutes. All I needed was a hello when I walked and someone to say we will be right with you. Just no customer service. I asked the 2 girls sitting down if anyone is working the counter and their response was, should be! I love DD but lately the service is terrible at most including this stop. Can a true manager of the store teach these kids proper customer service. It’s getting Crazy and frustrating. Terrible place to stop today. They all looked disheveled in their uniforms as well. Looked like they could care less about working there
  • MN
    Mitch Neary
    Sep 13, 2025
    1.0
    Missed half my food when I got home . Bagels were stale . They don’t cook the Snackin bacon . Watch out for the Crater in the parking lot. I continue to go to this Dunkin because I live by it. It never gets better. Every time is terrible.
  • MS
    m s
    Sep 12, 2025
    1.0
    These are supposed to be loaded hashbrowns, The sadest looking dunkin food I get is always from this location. Half of the time the items are wrong. Also ordered a bagel that was supposed to be toasted(it wasn’t) but it so hard I couldn’t even get the first bite down. Tasted like a week old bagel. Never had a problem with any other dunkin but consistently let down and shafted every time I go to this location. Get better
  • AF
    Adam Forstrom
    Jul 25, 2025
    2.0
    At least the staff here are nice, everything else left a lot to be desired. Out of medium cups, out of oat milk, out of strawberry dragon fruit...it's a Friday afternoon in the middle of the summer, someone has logistics issues. Also, seems like only one employee was actually working, with two others (one was dressed in street clothes, but cam from behind the counter) sitting. So staffing issues too? Oh, and the bathroom was DISGUSTING. Maybe it was a bad day (week?).

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Schodack, NY?

Dunkin' in Schodack, NY is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.